• Sales Compensation Analyst

    Robert Half Management Resources (Memphis, TN)


    Description

    Job Description

    We are seeking a Sales Compensation Analyst to support our sales and operations teams with the accurate calculation, administration, and continuous improvement of sales compensation programs.

    Key Responsibilities

    Commission Processing & Analysis

     

    + Calculate and process monthly manual commissions based on defined compensation plans.

    + Prepare and distribute commission statements and payroll files accurately and on schedule.

    + Maintain and enhance tools/models for compensation calculations.

    + Review and process exceptions and adjustments in a consistent and fair manner.

    + Audit sales performance data to ensure accurate commission calculations.

     

    Inquiry Resolution

     

    + Investigate and resolve commission-related inquiries from sales staff promptly.

    + Research customer and transaction data to provide clear resolutions.

     

    Data Management

     

    + Accurately log transactions into systems such as Pest Pac and/or Xactly to ensure appropriate sales credit.

    + Maintain organized, detailed records of all commission transactions and adjustments.

     

    Audit & Compliance

     

    + Support internal audits of commission payments and sales credits.

    + Ensure that all payments and adjustments comply with corporate policies and regulatory requirements.

    + Document compensation processes and maintain audit-ready documentation.

     

    Collaboration & Stakeholder Support

     

    + Partner with HR, Sales, Finance, and IT teams to address compensation concerns and process improvements.

    + Educate sales teams on compensation structures, policies, and performance metrics.

    + Assist in budgeting and forecasting of commission-related expenses.

     

    Process Improvement

     

    + Identify opportunities to streamline and improve compensation processes.

    + Support change management initiatives related to compensation system enhancements.

     

    Reporting & Insights

     

    + Provide data analysis and reporting on compensation trends and effectiveness.

    + Conduct market research and compensation plan evaluations to support leadership decisions.

    Requirements

    Required Qualifications

    + Experience: 2–5 years in sales compensation, finance, sales operations, or a related field.

    + Leadership: Prior team lead experience preferred; ability to handle transactional work with ownership and accountability.

    + Technical Skills:

    + Advanced Excel skills (VLOOKUPs, Pivot Tables, data manipulation).

    + Familiarity with compensation platforms such as Xactly, CaptivateIQ, Varicent, or Anaplan.

    + CRM/ERP experience with systems like Salesforce, Workday, or SAP.

    + Analytical Mindset: Strong problem-solving and data analysis capabilities.

    + Communication: Excellent written and verbal communication skills; capable of simplifying complex data for stakeholders.

    + Customer Service Orientation: Ability to engage with colleagues and resolve issues efficiently and professionally.

    + Attention to Detail: High level of accuracy in data handling, auditing, and reporting.

    + Project Management: Ability to manage multiple priorities and meet strict deadlines.

    + Process Improvement: Experience or interest in driving operational efficiency and supporting change initiatives.

     

    Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

     

    Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

     

    All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

     

    • 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .