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As a Lead Service Valet, you will work in conjunction with the District Manager and assist with managing the total service delivery for the district’s apartment communities. This includes providing direction and oversight for the Service Valets within the assigned district.

Essential duties include:

+ Deliver on our “every door every night” business expectation and set the standard in delighting our residents

+ Assist District Manager with training Service Valets

+ Spot check Service Valets, focusing on safety, quality control and productivity

+ Collect same night missed trash, walk/track problem properties

+ Communicate with District Manager concerning delays, unsafe sites, accidents, and other maintenance problems

+ Provide waste and recycling collection coverage for understaffed properties within an assigned district

+ Document and report all property and resident non-compliance

+ Provide oversight of the nightly collection process during District Manager days off

+ Assist with evening recruiting efforts – may include referral generation and flyer distribution

+ Provide candidates with a realistic job preview from the Service Valet perspective

+ Assist with presentations during team meetings

+ Assist the District Manager with coordinating work schedules, evaluating job performance and motivating Service Valets

+ Provide leadership for the Service Valets in the areas of safety and training

You are a good fit if you have the following experience, education, and skills:

+ High school diploma or GED equivalent. AA degree preferred

+ Customer service and prior people management experience preferred

+ Strong verbal and written communication fundamentals

Special conditions of employment:

+ Smart phone with data plan

+ Open bed pick-up truck to transport trash items from door to compactor (may not be required in all areas)

+ Valid driver’s license and auto insurance (must be listed as driver on policy)

+ Ability to operate a motor vehicle and drive locally to other properties as needed

+ Ability to work outdoors, and drive in changing weather conditions

+ Flexibility to work split schedule and/or be on call during irregular hours depending on business needs

Physical requirements:

+ Ability to lift and transport up to 50 lbs. up/down stairs

+ Ability to bend at waist and lift over shoulder

+ Ability to bend at knees and lift over shoulder

+ Ability to lift both arms to shoulder height

+ Ability to walk distance of property, and be exposed to disagreeable odors

Are you a current Valet Living employee? If so, click here (https://www.myworkday.com/wday/authgwy/valet/login.htmld) to apply.

Valet Living is an Equal Opportunity Employer that values the strength diversity brings to the workplace. We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, sexual orientation, gender identity, marital status, disability, veteran status, or any other basis protected by applicable federal, state or local law.

Valet Living is committed to working with and providing reasonable accommodations to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please contact us at [email protected] and let us know the nature of your request along with your contact information.

Please note, this is a dedicated e-mail box designed exclusively to assist applicants with accommodation requests in relation to Valet Living's recruiting process. Inquiries about the status of applications will not receive a response from this e-mail box. We will make accommodations during the recruitment process in accordance with applicable law.

As the leading amenity-services provider in the multifamily industry, Valet Living offers unique career advantages, like our philosophy of “better tomorrow,” which means we invest in our associates with onboarding and training programs. Like working with the industry’s finest and a people-centric setting defined by recognition, rewards, and career pathing. And our Service Valet role includes the chance to earn, remain active, think, and enjoy me-time. Clearly, the difference is in our details.

Join a growing industry leader where we care about the details that make a difference in your career: Valet Living. For nearly 30 years, we’ve provided the most-used amenity services in the multifamily industry. We deliver increased asset value, reduced workload for onsite staff and improve the resident experience. With industry-leading tech and 8,000+ trusted associates, Valet Living serves 2 million+ homes nationwide. Valet Living is a portfolio company of the private equity group GI Partners.

http://valetliving.com

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Effective Date: January 1, 2020

https://www.valetliving.com/applicant-privacy-notice/