• Graduate Assistant - Ticket Office

    University of Texas Rio Grande Valley (Edinburg, TX)


    Title Information

     

    Assistantship TitleGraduate Assistant

     

    Job Class Code10096

     

    FLSAExempt

    Minimum Qualifications

    1. Must be admitted to a graduate degree program.

    2. Must be in good academic standing

    3. Be registered full-time for the respective semester – nine (9) semester credit hours during the fall semester, nine (9) semester credit hours during the spring semester, or three (3) semester credit hours during the summer session or be registered in the required number of semester credit hours to fulfill the only remaining requirements of the degree plan.

    Position Information

    Posting NumberA1127

     

    Working TitleGraduate Assistant - Ticket Office

     

    LocationEdinburg, Texas

     

    CollegeN/A

     

    DepartmentAthletics

     

    DivisionDivision of President

     

    FTE.50

     

    Scope of Job

     

    Duties & Responsibilities

     

    • Assists with the planning, organizing, and managing the day-to-day operations of the UTRGV Athletic Ticket Office.

    • Assist with event-related ticket operations including supervision of ticket sellers, Will-Call distribution, player guest/HS recruit admissions, and general game day ticket operations.

    • Assists with seeking prospective new leads for season ticket and group sales opportunities through phone, e-mail, social media and face-to-face appointments and data mining.

    • Assist in processing orders and payments for tickets including management and editing of data, allocating, printing, and mailing of tickets.

    • Assist in the organization, setup and breakdown of all venue, field and game day structures and layouts. Set up equipment includes, but is not limited to, tents, sponsorship banners, flags, tables, chairs, bleachers.

    • Supervises, trains and schedules part-time and student workers.

    • Must be able to stand for extended periods of time and lift objects as needed.

    • Perform other duties as assigned by the Assistant Athletic Director or member of UTRGV Athletics’ Senior Staff.

     

    Learning Outcomes

     

    • The GA will learn to apply sale strategies learned in the classroom and acquire new knowledge in a new setting to enhance what has been learned in the classroom.

    • The GA will develop the ability to organize workflow to maximize efficiency to meet department deadlines.

    • The GA will be able to apply higher order thinking skills (critical thinking, analysis, synthesis, evaluation, complex problem solving) to “real world” situations.

    • The GA will enhance communication skills through the daily interaction with customers, peers, internal support staff, and partners needed to complete assigned tasks.

    • The GA will be able to increase skills for understanding and working with people of diverse backgrounds and cultures and to work effectively within diverse environments.

    Discipline Specific Required Qualifications

    1. Must be admitted to a graduate degree program.

    2. Must be in good academic standing

    3. Be registered full-time for the respective semester – nine (9) semester credit hours during the fall semester, nine (9) semester credit hours during the spring semester, or three (3) semester credit hours during the summer session or be registered in the required number of semester credit hours to fulfill the only remaining requirements of the degree plan.

    Preferred Qualifications

    Salary

     

    Number of Vacancies1

     

    Desired Start Date01/06/2025

     

    Posting Detail Information

    EEO Statement

    It is the policy of The University of Texas Rio Grande Valley to promote and ensure equal employment opportunities for all individuals without regard to race, color, national origin, sex, age, religion, disability, sexual orientation, gender identity or expression, genetic information or protected veteran status. In accordance with the requirements of Title VII of the Civil Rights Act of 1964, the Title IX of the Education Amendments of 1972, Section 504 of the Rehabilitation Act of 1973, and the Americans with Disabilities Act of 1990, as amended, our University is committed to comply with all government requirements and ensures non-discrimination in its education programs and activities, including employment. We encourage women, minorities and differently abled persons to apply for employment positions of interest.

     

    Open Date12/03/2024

     

    Special Instructions to Applicants

     

    Dear Applicant,

     

    Human Resources will not be held responsible for redacting any confidential information from the documents you attach with your application. The confidential information includes the following:

     

    Date of Birth

     

    Social Security Number

     

    Gender

     

    Ethnicity/Race

     

    Please make sure that you omit this information prior to submission. We are advising that Human Resources will be forwarding your application to the department as per your submission.

     

    The University of Texas Rio Grande Valley reserves the right to discontinue accepting applications prior to the stated close date of this position, after meeting the posting requirement of three (3) calendar days.

     

    Quick Linkhttps://careers.utrgv.edu/postings/42359

     

    Posting Supplemental Questions

     

    Required fields are indicated with an asterisk (*).

     

    Applicant Documents

    Required Documents

    + Resume

     

    Optional Documents