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Would you like to join a worldwide provider of legal and business services, serving law firms, corporations, financial institutions, and government agencies? If so, look no further and apply now!

Adecco is currently assisting one of its clients in their search for a **Contact Center Agent in Phoenix, AZ!**

Pay rate: $18/hr

Shift availability: Must have open availability

For instant consideration for this role, click on Apply Now and upload your resume.

The Contact Center Agent is responsible for answering inbound and outbound calls, processing email, chat and callback interactions.

Responsibilities for this **Contact Center Agent** position include but are not limited to:

+ Professionally answer calls and address caller inquiries as needed. Route calls as needed to appropriate resource.

+ Perform research using available resources as needed to provide required information to callers.

+ Identify and escalate more complex issues to the research team

+ Complete necessary administrative work as needed and complete call logs accurately

+ Other projects as assigned by supervisor.

Education/Certification Requirements:

+ High School Diploma or GED

Qualifications & Characteristics for this **Contact Center Agent:**

+ Call center experience

+ Strong communication skills

+ Effective listening skills

+ Excellent attention to detail

+ Ability to work in a fast-paced, high volume environment

As a reminder, this role is being recruited for by one of our National Recruitment Teams and not your local Branch. In order to be considered, please follow the steps included upon your application. If you are interested in a **Contact Center Agent in Phoenix, AZ** apply NOW for instant consideration!

**Pay Details:** $18.00 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adecco.com/en-us/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

+ The California Fair Chance Act

+ Los Angeles City Fair Chance Ordinance

+ Los Angeles County Fair Chance Ordinance for Employers

+ San Francisco Fair Chance Ordinance