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Job Description

The Nurse Clinical Coordinator is a Registered Professional Nurse as well as a member of the palliative care interdisciplinary team who applies a multidimensional approach to the challenges that patients and families face coping with life-limiting/serious illnesses. The qualified candidate must possess broad clinical knowledge, demonstrate experience in palliative care, strong theory-based practice, and excellent interpersonal and communication skills when playing a pivotal role in the provision of palliative care consultations.

The goal of a Nurse Clinical Coordinator is to prevent and relieve suffering, supporting the best possible quality of life for patients and their caregivers-- regardless of the stage of the disease or need for other treatments--by coordinating clinical programs and services for the palliative care patient population.

Qualifications

Education Requirements

Bachelors degree in specific discipline (i.e., Bachelor of Science in Nursing) is required. Masters degree in health related field is preferred.

Certification in specialty field is preferred

Experience Requirements

2 years experience in specialty clinical field; 3 years preferred in palliative nursing,

Certified Hospice and Palliative Nurse (CHPN) required

Licensing and Certification Requirements (if applicable)

Current NYS nurse licensure

BCLS certification Required Issuing Authority: AHA

Collective bargaining unit: NYSNA-MSH

NYSNA at Mount Sinai Hospital , G17 - Geria/Palliative SC - ISM, Icahn School of Medicine

Responsibilities

+ Obtain a comprehensive view of the patient’s issues and circumstances, explore options for care, and advocate for the patient’s values, goals, and preferences by meeting with all patients and families cared for by the outpatient palliative care/supportive oncology teams.

+ Provide education to patients and families about medication (opioids and non-opioids) and symptom management to patients with advanced disease

+ In collaboration with the palliative care attending/nurse practitioners/fellows – communicate with patients and families outside of their scheduled appointments to assure quality of care and ongoing management of symptoms and medications. This includes returning and triaging phone calls to patients/families/clinicians.

+ Assist palliative care clinicians with gathering information required for prescription refills (e.g. gathering information from patients, pharmacies, providers).

+ Assist physicians with prior authorizations for medications and other approvals as needed for palliative related interventions or procedures.

+ Facilitate clarification of patients and family goals of care through collaboration with the patient’s healthcare team, ensuring all involved parties have congruent goals.

+ Initiate and/or collaborate with primary palliative care clinicians and other clinicians regarding Goals of Care/EOL discussions (e.g. HCP, DNR/DNR, Molst forms, isolated patient issues).

+ Act as consultative resource by demonstrating skilled and meticulous symptom management, with extensive involvement and participation in organizing outpatient, community care, discharge planning, and/or continuity of care efforts.

+ Enhance traditional disease-model treatments by promoting emotional, spiritual, practical, and complementary (e.g. music therapy, art therapy, etc.) supports to patients and families.

+ Serve as a role-model and mentor to physicians and nurses at all levels of training while providing active support, collaboration, and clinical expertise in rapidly changing circumstances.

+ Consistently demonstrate the role of patient advocate, protector of patient’s rights, and provider of psychological, social and cultural support.

+ Educate patients, families, and staff regarding the importance of palliative/end-of life options.

+ Manage clinic flow to maintain efficiency and a positive experience for patients and clinic team members, as well as reviewing schedules for accuracy and optimal slot utilization

+ Participate in all activities of care as related to outpatient palliative care.

+ Participate in the development and implementation of continuous quality improvement programs.

+ Participate in committee activities.

+ Other related duties as assigned/requested

Knowledge,Skills, and Abilities Required

+ Visual and aural acuity to assess patient status.

+ Ability to interpret and apply principles of nursing research utilization and monitor and report on outcomes and trends.

+ Ability to manage and coordinate palliative care outpatient palliative and supportive services.

+ Work within a collaborative agreement/protocols with a physician and interdisciplinary health care team.

+ Communication and interpersonal skills to work effectively with a wide variety of individuals.

+ Ability to use basic data entry and retrieval systems.

+ Analytic ability to collect and organize information, identify problems and trends, formulate and implement corrective plans or programs, and teach others.

About Us

Strength through Unity and Inclusion

The Mount Sinai Health System is committed to fostering an environment where everyone can contribute to excellence. We share a common dedication to delivering outstanding patient care. When you join us, you become part of Mount Sinai’s unparalleled legacy of achievement, education, and innovation as we work together to transform healthcare. We encourage all team members to actively participate in creating a culture that ensures fair access to opportunities, promotes inclusive practices, and supports the success of every individual.

At Mount Sinai, our leaders are committed to fostering a workplace where all employees feel valued, respected, and empowered to grow. We strive to create an environment where collaboration, fairness, and continuous learning drive positive change, improving the well-being of our staff, patients, and organization. Our leaders are expected to challenge outdated practices, promote a culture of respect, and work toward meaningful improvements that enhance patient care and workplace experiences. We are dedicated to building a supportive and welcoming environment where everyone has the opportunity to thrive and advance professionally. Explore this opportunity and be part of the next chapter in our history.

About the Mount Sinai Health System:

Mount Sinai Health System is one of the largest academic medical systems in the New York metro area, with more than 48,000 employees working across eight hospitals, more than 400 outpatient practices, more than 300 labs, a school of nursing, and a leading school of medicine and graduate education. Mount Sinai advances health for all people, everywhere, by taking on the most complex health care challenges of our time — discovering and applying new scientific learning and knowledge; developing safer, more effective treatments; educating the next generation of medical leaders and innovators; and supporting local communities by delivering high-quality care to all who need it. Through the integration of its hospitals, labs, and schools, Mount Sinai offers comprehensive health care solutions from birth through geriatrics, leveraging innovative approaches such as artificial intelligence and informatics while keeping patients’ medical and emotional needs at the center of all treatment. The Health System includes more than 9,000 primary and specialty care physicians; 13 joint-venture outpatient surgery centers throughout the five boroughs of New York City, Westchester, Long Island, and Florida; and more than 30 affiliated community health centers. We are consistently ranked by U.S. News & World Report's Best Hospitals, receiving high "Honor Roll" status, and are highly ranked: No. 1 in Geriatrics, top 5 in Cardiology/Heart Surgery, and top 20 in Diabetes/Endocrinology, Gastroenterology/GI Surgery, Neurology/Neurosurgery, Orthopedics, Pulmonology/Lung Surgery, Rehabilitation, and Urology. New York Eye and Ear Infirmary of Mount Sinai is ranked No. 12 in Ophthalmology. U.S. News & World Report’s “Best Children’s Hospitals” ranks Mount Sinai Kravis Children's Hospital among the country’s best in several pediatric specialties. The Icahn School of Medicine at Mount Sinai is ranked No. 11 nationwide in National Institutes of Health funding and in the 99th percentile in research dollars per investigator according to the Association of American Medical Colleges. Newsweek’s “The World’s Best Smart Hospitals” ranks The Mount Sinai Hospital as No. 1 in New York and in the top five globally, and Mount Sinai Morningside in the top 20 globally.

Equal Opportunity Employer

The Mount Sinai Health System is an equal opportunity employer, complying with all applicable federal civil rights laws. We do not discriminate, exclude, or treat individuals differently based on race, color, national origin, age, religion, disability, sex, sexual orientation, gender, veteran status, or any other characteristic protected by law. We are deeply committed to fostering an environment where all faculty, staff, students, trainees, patients, visitors, and the communities we serve feel respected and supported. Our goal is to create a healthcare and learning institution that actively works to remove barriers, address challenges, and promote fairness in all aspects of our organization.

Compensation Statement

Mount Sinai Health System (MSHS) provides a salary range to comply with the New York City Law on Salary Transparency in Job Advertisements. The salary range for the role is $68.4874 - $68.4874 Hourly. Actual salaries depend on a variety of factors, including experience, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.