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County CYF Program Specialist 2 (Local Govt.) Allegheny Children & Youth (multiple vacancies)

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County CYF Program Specialist 2 (Local Govt.) Allegheny Children & Youth (multiple vacancies)

Salary

$77,520.00 - $85,272.00 Annually

Location

Allegheny County, PA

Job Type

Civil Service Permanent Full-Time

Job Number

CS-2025-23992-L0748

Department

Local Government

Division

HS Allegheny Co Child Welfare

Opening Date

04/23/2025

Closing Date

5/6/2025 11:59 PM Eastern

Job Code

L0748

Position Number

Multiple positions may be filled from this posting.

Union

Non-Union

Bargaining Unit

LG

Pay Group

LG

Bureau / Division Code

88212702

Bureau / Division

Allegheny County Child Welfare Service

Worksite Address

901 Pennsylvania Avenue

City

Pittsburgh, Pennsylvania

Zip Code

15233

Contact Name

Serena Malahoo

Contact Phone

412.350.6419

Contact Email

[email protected]

+ Description

+ Benefits

+ Questions

THE POSITION

Join the Department of Human Services (DHS) as a Supervisor of Contract Monitoring, where your leadership will directly support children and families in crisis! As the driving force behind the Contract Monitoring Unit, you will evaluate and develop essential services, ensuring families remain intact during challenging times. Collaborate with stakeholders, negotiate grants, and oversee critical incident management while supervising a dedicated team. Your expertise will facilitate compliance and recommend improvements in programs that matter. Take on this pivotal role and help deliver high-quality services that transform lives—your mission starts here!

DESCRIPTION OF WORK

The Supervisor of Contract Monitoring at the Department of Human Services (DHS), Office of Children, Youth and Families (OCYF), reports to the Assistant Administrator and is responsible for overseeing the Contract Monitoring Unit. The role involves evaluating, monitoring, and developing contracted services for shelter, in-home, and out-of-home services to support children and families in crisis while aiming to keep families intact. The Supervisor manages program monitoring, evaluation, management, and reporting for grants and contracted services for all OCYF programs, overseeing the Contracts Monitoring Unit. Key duties and responsibilities include participating in the development and negotiation of grants and contracted services, overseeing the monitoring of grants and contracted services, coordinating the management of child abuse and critical incidents, participating in the grants and contracts approval process, preparing data for reporting and decision making, serving as a liaison for Contract Monitoring and the development of grants and contracted services, assisting with OCYF budgets, grants, and contracts, supervising Contract Monitoring Specialists and Clerical staff, implementing an internal quality assurance program, participating in planning and monitoring management team activities, preparing correspondence and reports, maintaining records, and undertaking special projects as needed.

As a Supervisor, you will interact with various stakeholders including OCYF staff, agency providers, the Assistant Deputy Director, and the Deputy Director. The role involves interpreting and ensuring compliance with goals, objectives, policies, procedures, guidelines, and regulations. Additionally, the Supervisor collaborates with agency staff, resolves issues, and recommends improvements in grants and contracted services. In summary, the Supervisor of Contract Monitoring plays a critical role in overseeing and managing grants and contracted services for OCYF, ensuring quality services are delivered to children and families in crisis, and working towards the goals and objectives of DHS/OCYF.

Work Schedule and Additional Information:

+ Full-time employment

+ Work hours are 8:30 AM to 4:30 PM, Monday - Friday, with 60-minute lunch.

+ Possibly working in the field after hours for issues or emergencies.

+ Telework: You will not have the option to telework in this position.

+ Salary: In some cases, the starting salary may be non-negotiable.

+ You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY

QUALIFICATIONS

Minimum Experience and Training Requirements:

+ One year as a Children, Youth and Families Program Specialist 1;or

+ Three years of professional level experience in the field of children, youth and families; and a bachelor's degree;or

+ Any equivalent combination of experience and training.

Other Requirements:

+ You must meet the PA residency requirement (https://www.employment.pa.gov/Additional%20Info/Pages/default.aspx) . For more information on ways to meet PA residency requirements, follow the link (https://www.employment.pa.gov/Additional%20Info/Pages/default.aspx) and click on Residency.

+ Hiring preference for this vacancy may be given to candidates who live within Allegheny County. If no eligible candidates who live within Allegheny County apply for this position, candidates who reside in other counties may be considered.

+ You must be able to perform essential job functions.

How to Apply:

+ Resumes, cover letters, and similar documents willnotbe reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).

+ If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.

+ Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.

+ Failure to comply with the above application requirements may eliminate you from consideration for this position.

Veterans:

+ Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.employment.pa.gov/Additional%20Info/Pages/default.aspx and click the Veterans’ Preference tab or contact us at [email protected] .

Telecommunications Relay Service (TRS):

+ 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply .

EXAMINATION INFORMATION

+ Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).

+ Your score is based on the detailed information you provide on your application and in response to the supplemental questions.

+ Your score is valid for this specific posting only.

+ You must provide complete and accurate information or:

+ your score may be lower than deserved.

+ you may be disqualified.

+ You may only apply/testoncefor this posting.

+ Your results will be provided via email.

Benefit packages are determined by the county and may vary. Please contact the applicable county human resource office directly to inquire about a specific benefit package.

01

Have you been employed by a Pennsylvania local government agency in a civil service covered position as a Children, Youth and Families Program Specialist 1 for one or more years full-time?

+ Yes

+ No

02

If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experiencemustalso be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below.

03

How many years of full-time professional experience in the field of children, youth and families do you possess?

+ 3 or more years

+ 2 but less than 3 years

+ 1 but less than 2 years

+ Less than 1 year

+ None

04

If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experiencemustalso be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below.

05

How much graduate coursework have you completed in the behavioral, social, or habilitative sciences, community planning, community organization, or a related field?

If you are claiming credits/degree, you must upload a copy of your college transcript(s) for this education to be considered in the eligibility decision. Unofficial transcripts are acceptable. You must attach your transcript(s) prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a transcript(s) to the application after it has been submitted.

If your education was acquired outside of the United States, you must upload a copy of your foreign credential evaluation report. We can only accept foreign credential evaluations from organizations that are members of the National Association of Credential Services (NACES). A list of current NACES members can be found by visitingwww.naces.organd clicking the Evaluation Services Link.

For additional information on foreign education credentials, please visithttps://www.employment.pa.gov/Additional%20Info/Pages/default.aspx#q3and click on Other Information. You must attach your documentation prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a document to the application after it has been submitted.

+ 60 or more credits

+ 30 but less than 60 credits

+ Less than 30 credits

+ None

06

You must complete the supplemental questions below. These supplemental questions are the exam and will be scored. They are designed to give you the opportunity to relate your experience and training background to the major activities (Work Behaviors) performed in this position. Failure to provide complete and accurate information may delay the processing of your application or result in a lower-than-deserved score or disqualification. Youmustcomplete the applicationandanswer the supplemental questions. Resumes, cover letters, and similar documents willnotbe reviewed for the purposes of determining your eligibility for the position or to determine your score.

All information you provide on your application and supplemental questions is subject to verification. Any misrepresentation, falsification or omission of material facts is subject to penalty. If requested, you must provide documentation, including names, addresses, and telephone numbers of individuals who can verify the validity of the information you provide in the application and supplemental questions.

Read each question carefully. Determine and select which "Level of Performance" most closely represents your highest level of experience/training. List the employer(s)/training source(s) from your Work or Education sections of the application where you gained this experience/training.The "Level of Performance" you choose must be clearly supported within the description of the experience and training information entered in your application or your score may be lowered.In order to receive credit for experience, you must have worked in a job for at least six months in which the experience claimed was a major function.

If you have read and understand these instructions, please click on the "Yes" button and proceed to the exam questions.

If you have general questions regarding the application and hiring process, please refer to ourFAQ page (https://www.employment.pa.gov/Additional%20Info/Pages/default.aspx) .

+ Yes

07

WORK BEHAVIOR 1 – PROGRAM DEVELOPMENT

Conducts needs assessments and develops program objectives, plans, policies, and procedures by conceptualizing service delivery methods, planning the timeline for program start-up, determining program organizational structures and ensuring overall program effectiveness and compliance with federal and state laws, state and county guidelines and regulations, and county contractual agreements.

Levels of Performance

Select the Level of Performance that best describes your claim.

+ A. I have experience as a lead CONDUCTING NEEDS ASSESSMENTS or DEVELOPING PROGRAM OBJECTIVES, PLANS, AND PROCEDURES by conceptualizing service delivery methods, planning the timeline for program start-up, determining program organizational structures and ensuring overall program effectiveness and compliance with federal and state laws, state and county guidelines and regulations, and county contractual agreements.

+ B. I have experience as a member of a team COMPILING AND ANALYZING PROGRAM DATA FOR NEEDS ASSESSMENTS, REVIEWING EXISTIG OR PREVIOUS PROGRAM DATA, interpreting regulations to ensure program compliance, analyzing the impact on business functions and program recipients.

+ C. I have experience PROVIDING DATA FOR PROGRAM PLANS, DEVELOPING DATA COLLECTION METHODS, and testing proposed ideas as a supporting member of a team working to develop new programs and initiatives.

+ D. I have NO experience or training related to the work behavior above.

08

In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.

+ The name(s) of the employer(s) where you gained this experience.

+ The actual duties you performed related to program development.

+ Your level of responsibility.

09

WORK BEHAVIOR 2 – PROGRAM EVALUATION

Reviews, analyzes, and monitors the effectiveness of programs in meeting goals and objectives by reviewing documentation such as strategic plans, service utilization and development reports, and financial reports; compiling findings to assess whether programs operate cost effectively, explore programmatic or fiscal effects and implications of policy decision or proposed policy changes, and assure adherence to all applicable requirements and standards; recommending action necessary to resolve concerns; and responding to inquiries from staff regarding effectiveness of the program under review.

Levels of Performance

Select the Level of Performance that best describes your claim.

+ A. I have experience REVIEWING, ANALYZING, AND MONITORING THE EFFECTIVENESS OF PROGRAMS, in meeting goals and objectives by reviewing documentation such as strategic plans, service utilization and development reports, and financial reports; AND compiling findings to assess whether programs operate cost effectively, exploring programmatic or fiscal effects and implications of policy decision or proposed policy changes, and assuring adherence to all applicable requirements and standards; AND recommending action necessary to resolve concerns; AND responding to inquiries from staff regarding effectiveness of the program under review.

+ B. I have experience REVIEWING, ANALYZING, OR MONITORING SPECIFIC ASPECTS OF PROGRAMS in meeting goals and objectives by reviewing documentation; AND compiling findings to assess whether specific aspects of programs operate cost effectively, exploring programmatic or fiscal effects and implications of policy decision or proposed policy changes, and assuring adherence to all applicable requirements and standards; AND responding to inquiries from staff regarding effectiveness of the program under review.

+ C. I have experience COMPILING DOCUMENTS AND FINDINGS NECESSARY TO ASSESS PROGRAMS as a SUPPORTING MEMBER OF A TEAM and responding to inquiries from staff regarding effectiveness of programs.

+ D. I have NO experience or training related to the work behavior above.

10

In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.

+ The name(s) of the employer(s) where you gained this experience.

+ The actual duties you performed related to program evaluation.

+ Your level of responsibility.

11

WORK BEHAVIOR 3 – CONTRACTED SERVICE AGREEMENTS

Monitors service agreement contracts to ensure county agency and third party service providers adhere to state and county regulations, policies, and procedures and contractual obligations; reviews pertinent documentation, evaluates data, compiles findings, and recommends actions for potential contracted service agreements; clarifies contract specifications; and resolves problems and inconsistencies with services provided within the service agreements.

Levels of Performance

Select the Level of Performance that best describes your claim.

+ A. I have experience MONITORING SERVICE AGREEMENT CONTRACTS to ensure county agency and third party service providers adhere to state and county regulations, policies, and procedures and contractual obligations; AND reviewing pertinent documentation, evaluating data, compiling findings, and recommending actions for potential contracted service agreements; AND clarifying contract specifications; AND resolving problems and inconsistencies with services provided within the service agreements.

+ B. I have experience REVIEWING PERTINENT DOCUMENTATION, evaluating data, compiling findings, and recommending actions for potential contracted service agreements; AND clarifying contract specifications; AND resolving problems and inconsistencies with services provided within the service agreements.

+ C. I have experience GATHERING DATA ON RELATED SERVICE AGREEMENTS, obtaining information from prospective service providers, and identifying potential problems and inconsistencies with services provided from a service provider.

+ D. I have NO experience or training related to the work behavior above.

12

In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.

+ The name(s) of the employer(s) where you gained this experience.

+ The actual duties you performed related to contracted service agreements.

+ Your level of responsibility.

13

WORK BEHAVIOR 4 – TRAINING/COMMUNITY EDUCATION

Identifies areas for skill development needed by agency staff and contract service providers and provides training and technical assistance based on identified needs by developing and coordinating training classes and programs, providing classroom training, and conducting post-training assessments; meets with federal, state, and county agencies, community organizations, and contract service providers to explain county programs, objectives, and policies and to identify impact resulting from changes in laws and regulations; coordinate services utilized by multiple agencies; serves as a liaison to the public to build and maintain relationships and communicate changes by organizing and conducting meetings to promote program initiatives and preparing presentations on services and programs available in designated areas.

Levels of Performance

Select the Level of Performance that best describes your claim.

+ A. I have experience DEVELOPING AND COORDINATING training classes and programs for agency staff and contract service providers by providing classroom training, and conducting post-training assessments; AND meeting with federal, state, and county agencies, community organizations, and contract service providers to explain county programs, objectives, and policies and to identify impact resulting from changes in laws and regulations; AND coordinating services utilized by multiple agencies; AND serving as a liaison to the public to build and maintain relationships and communicate changes by organizing and conducting meetings to promote program initiatives and preparing presentations on services and programs available in designated areas.

+ B. I have experience as a trainer or professional PROVIDING TRAINING AND TECHNICAL ASSISTANCE TO AGENCY STAFF based on identified needs by providing classroom training, and conducting post-training assessments; AND meeting with federal, state, and county agencies, community organizations, and contract service providers to explain county programs, objectives, and policies; AND serving as a liaison to the public to build and maintain relationships; AND conducting meetings to promote program initiatives and preparing presentations on services and programs available in designated areas.

+ C. I have experience CONDUCTING POST-TRAINING ASSESSMENTS by gathering data from post-training skill assessment surveys and assisting team members in conducting meetings to promote program initiatives and preparing presentations on services and programs available in designated areas.

+ D. I have NO experience or training related to the work behavior above.

14

In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.

+ The name(s) of the employer(s) where you gained this experience.

+ The actual duties you performed related to training/community education.

+ Your level of responsibility.

15

WORK BEHAVIOR 5 – SUPERVISION

Supervises professional, paraprofessional, and clerical staff by performing the full range of supervisory functions including assigning work, monitoring and reviewing work, identifying training needs, providing training, preparing employee performance evaluations, approving leave, taking disciplinary actions, and resolving complaints and grievances; meeting regularly with staff to review work assignments and providing guidance on work assignments; participating in the performance of subordinates' work consistent with operational or organizational requirements.

Levels of Performance

Select the Level of Performance that best describes your claim.

+ A. I have experience SUPERVISING professional, paraprofessional, and clerical staff by performing the full range of supervisory functions including assigning work, monitoring and reviewing work, identifying training needs, providing training, preparing employee performance evaluations, approving leave, taking disciplinary actions, and resolving complaints and grievances; AND meeting regularly with staff to review work assignments and providing guidance on work assignments; AND participating in the performance of subordinates' work consistent with operational or organizational requirements.

+ B. I have experience as a LEAD WORKER for professional, paraprofessional, and clerical staff by assigning work and identifying appropriate training as needed; AND meeting regularly with staff to review work assignments; AND participating in the performance of the work team as needed.

+ C. I have experience AS A MEMBER OF A WORK TEAM interpreting assignment instructions or procedures AND assisting with training.

+ D. I have NO experience or training related to the work behavior above.

16

In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.

+ The name(s) of the employer(s) where you gained this experience.

+ The actual duties you performed related to supervision.

+ Your level of responsibility.

Required Question

Employer

Commonwealth of Pennsylvania

Address

613 North Street

Harrisburg, Pennsylvania, 17120

Website

http://www.employment.pa.gov