• Specialist, Store Services

    Tractor Supply Company (Brentwood, TN)


    Specialist, Store Services

    Overall Job Summary

    This position is responsible for the management of national and test store service programs that provide service to Tractor Supply Company stores. This position is also responsible for revenue generating services/programs that are being tested, rolled out or active in any Tractor Supply store.

    Essential Duties and Responsibilities (Min 5%)

    + Work with vendors implementing measures to continually reduce operating costs and increase service efficiencies; champion continuous process improvement; grow revenue generating program.

    + Monitor service reporting, analyses, and measure of success.

    + Review program status, initiatives, operations, and expenses.

    + Develop and implement new store service programs, test programs, and projects. (Example: Home Delivery, Bulk Propane, PetVet Clinics)

    + Process additional/escalated service requests, approve invoices, manage P&L.

    + Perform line reviews (RFPs) as contracts expire.

    + Partner with the Purchasing Development.

    + Manage new store set-up and store relocation for these programs; serve as program liaison to all stores.

    + Coordinate and help develop fiscal year operating budget.

    Required Qualifications

    Experience: 2 years’ experience in operations, project management, and retail industry preferred.

     

    Education: Bachelor’s degree from an accredited college or university. Any suitable combination of education and experience will be considered.

    Preferred knowledge, skills or abilities

    + Capable of representing Tractor Supply Company to all third party vendors and soliciting organizations required.

    + Proficient in Microsoft Office software including Word and Excel required.

    + Effectively negotiate contracts and service level agreements.

    + Ability to travel periodically.

    Working Conditions

    + Normal office working conditions

    Physical Requirements

    + Sitting

    + Standing (not walking)

    + Walking

    + Lifting up to 50 pounds

     

    Disclaimer

     

    _This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. A team member should perform all duties as assigned by his/ her supervisor._

     

    Company Info

     

    ALREADY A TEAM MEMBER?

     

    You must apply or refer a friend through our internal portal

     

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    Our Mission and Values are more than just words on the wall - they’re the one constant in an ever-changing environment and the bedrock on which we build our culture. They're the core of who we are and the foundation of every decision we make. It’s not just what we do that sets us apart, but how we do it.

     

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    EMPOWERMENT

    We believe in managing your time for business and personal success, which is why we empower our Team Members to lead balanced lives through our benefits total rewards offerings. fot full-time and eligible part-time TSC and Petsense Team Members. We care about what you care about!

     

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    OPPORTUNITY

    A lot of care goes into providing legendary service at Tractor Supply Company, which is why our Team Members are our top priority. Want a career with a clear path for growth? Your Opportunity is Out Here at Tractor Supply and Petsense.

     

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