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Lead Residential Field Representative

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Lead Residential Field Representative

Salary

$43,621.50 Annually

Location

City County Building, IN

Job Type

Full Time

Job Number

09073

Department

Marion County Assessor

Opening Date

04/30/2025

Closing Date

6/29/2025 11:59 PM Eastern

+ Description

+ Benefits

Position Summary

Job Summary

Position is responsible for the oversight of the data collection process using permits, appeal information and data collected on properties that have sold. Will ensure cyclical reassessment is completed in a uniform and timely manner. Will ensure that all residential field data is uniform across the county in a manner that it may be used by the Assessment Division and other city county agencies. The position requires the knowledge of established laws and IAAO standards, which control most of the actions in this position. Independent judgement, subject to supervisory oversight, is used when there are no available policies and procedures. Other duties and tasks are routine in nature and performed under moderate supervision following standard procedures. Incumbent must have a valid driver’s license. Position reports to Deputy Director Residential Assessments.

Agency Summary

The purpose and mission of the Marion County Assessor’s agency is to provide the city, county, and township’s located in the city with information regarding how property values are assessed. The agency is able to do this by cultivating a productive, collaborative, and compliant work environment in order for our workforce to meet the needs of the constituents of Indianapolis and Marion County.

Equal Employment Opportunity

The City of Indianapolis Marion County is an equal opportunity employer . All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. We value diversity in perspectives and experiences among colleagues and the residents of this city of whom we serve.

Position Responsibilities

Key Responsibilities

+ Implements Residential Assessments to create and maintain a clear and precise process for all field staff to utilize in data collection for permits, appeals and on properties which have sold

+ Executes Residential Assessments to create, maintain and continuously improve a process by which all residential cyclical reassessment tasks will be completed

+ Manage all Field Representatives in the decision making on residential cyclical reassessment changes, reclassification of properties and determinations of physical attributes of properties

+ Coordinates with Deputy Director, managers, and all field staff to organize the residential permits best practices and completion expectations

+ Establishes and Maintains working relationship with private contractors and business owners

+ Ensures that all residential property in Marion County is assessed according to Indiana law, Department of Local Government Finance (DLGF) rules, and the standards of the International Association of Assessing Officers (IAAO.)

+ Performs quality control checking on work product as previously assessed to ensure all additions of deletions of property or property characteristics are correctly processed for all residential parcels

+ Coordinates with taxpayers or taxpayer designees to gain access to property as required

+ Coordinates with GIS department, permit and zoning departments and other government agencies as required

+ Effectively assists all person who visit office, who call over the telephone or meet with the manager or subordinates in the field

+ Must maintain confidentiality at all times

+ This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities that management may deem necessary from time to time

Qualifications

Minimum Job Requirements and Qualifications

Bachelors’ Degree in Business Administration, Public Administration, or Business Management or a minimum of six (6) years of work experience as a Residential Field Representative which may substituted for the required education. Applicants must be certified by the DLGF as a Level III Assessor/Appraiser Certification or be willing to earn the certification within 12 months of hiring. Effective project management, math, geometry, computer, and communication skills are required. Knowledge of imaging systems and other software is required. Applicants must have the ability to assist customers in a professional and courteous manner, whether it is face-to-face, by email, or over the telephone. The position requires attention to detail and candidates must be able to type, create, and edit reports as needed and communicate effectively, both orally and in writing. All activities must comply with state law.