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Responsible for the care, removal, and transport of deceased. Safely and courteously, drives company owned vehicles. Maintains company vehicles cleanliness. Professional appearance and business suit required when in contact with families; casual attire for vehicle maintenance.

JOB** **RESPONSIBILITIES

Removal

+ Safely drives company owned professional vehicles to perform “first call” removals of deceased in accordance with local and state laws as well as company policies and procedures

+ Follows processes for chain-of-custody, paperwork, and deceased identification

+ Cooperates with first responders, Coroner, hospital staff, or Senior Living facility and accommodate their processes and procedures

+ For home removals, courteously and professionally interacts with bereaved family members; exhibits sensitivity to environment; minimizes conversation. Follows company procedures in removing soiled garments, bedding, or other materials; leaves a warm and courteous first impression

+ Enters deceased event information into proprietary software according to company procedures

+ Transports caskets to airports, care centers, or funeral homes; assists with moving caskets

Vehicle Maintenance

+ Washes, vacuums, and cleans vehicles ensuring vehicle is presentable

+ Fuels vehicles as necessary

+ Follows safety guidelines and expenditure processes

+ Maintains personal protective and removal supplies in vehicles including cleaning products

+ Identifies vehicle engine or operating issues to management; drives vehicles for repair or inspection

Dispatching

Schedules resources and automotive equipment relating to daily operations in support of a funeral home and/or care center. Ensures that adequate coverage is available and scheduled to provide a superior service to client family, while maximizing the full potential use of company human and physical resources in accordance with established budgetary standards.

Provides consistent support by dispatching resources to meet the needs of client families

Receives first call information and initiates the resources required for dispatch

Processes removal paperwork

Assists with recording keeping of embalming documentation as required

Ensures that vehicles and associates are dispatched in accordance with company standards. Dispatch services may include:

+ Removals

+ Visitations

+ Transfers of casketed decedent and/or remains to final dispositions

+ Decedent memorial services

Schedules the dispatch of vehicles and associates to ensure that services are provided as scheduled; services may include:

+ Removals

+ Visitations

+ Transfers of casketed decedent and/or remains to final dispositions

+ Decedent memorial services

MINIMUM REQUIREMENTS

Education

+ High School Diploma or equivalent

Licenses

+ Current state/province issued driver’s license with an acceptable driving record

Experience

+ At least one (1) year work experience as a courier, driver; with direct customer interaction strongly preferred

Knowledge, Skills and Abilities

+ Ability work schedule to support business needs including weekends and nights

+ Ability to work on-call weekends, nights and holidays rotation

+ Ability to lift up to 75 pounds; push/pull up to 200 pounds

+ Ability to drive in hazardous, heavy traffic, and weather conditions

+ Basic computer skills required

Postal Code: 08755-5028

Category (Portal Searching): Operations

Job Location: US-NJ - Toms River

Job Profile ID: F00239

Time Type: Full time

Location Name: Quinn Hopping Funeral Home