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We have an outstanding career opportunity for aShop Service Technicianto join a leading Company located in theEarth City, MOsurrounding area.

The Shop Service Technician will perform preventative and routine repairs on all company and non-company products at the Power Center Facility. The Shop Service Technician will liaise with customers, Parts Specialists, and our Service supervisor. The Ideal candidate must be personable, a problem solver, reliable, ethical, intelligent, and able to adapt to all the forces around them - customers, suppliers, department employees, co-workers, and manufacturers employees. The ideal candidate must also be a safety-focused team player with an optimistic outlook.

Responsibilities :

+ Ability to perform maintenance-related repairs.

+ Assist in resolving customer-related issues in a timely matter.

+ Work with the Sales & Operation Manager to ensure the facility is clean and organized and presents a positive image.

+ Plan methods and sequence of performing repairs assigned.

+ Preorder all parts and materials required to perform assigned repairs.

+ Effect the repairs required safely and effectively.

+ Ensure all repairs are completed as assigned.

+ Ensure the cosmetic appearance upon completion of repairs.

+ Ensure all unused parts and materials are returned per Power Center return parts guidelines.

+ Maintain the work area in a clean and safe condition.

+ All communications with customers are conducted reflecting respect and honesty.

+ All failures identified are matched to solutions necessary to affect a repair.

+ Complete all work orders and time sheets in a timely manner .

+ Consult, when necessary, with our Service Department to ensure the accuracy and approval of repairs.

+ Perform all work in accordance with all established policies and procedures.

+ Assist in properly filing warranty claims and customer invoices.

+ Perform other duties as assigned.

+ Anticipated domestic and international travel is approximately 0-10% depending on business needs.

Basic Hiring Criteria :

+ High School diploma or equivalent and at least two years of Diesel engine experience.

+ Minimum 4 years of experience as a shop service technician.

+ Candidates must have their own tools.

Desired Qualifications :

+ Proficient in the use of basic computer functions and portable diagnostic tools.

+ Strong working knowledge of company Diesel engines.

+ Experience in diagnosing, and repair of NG/CNG, Tier 3-4 emissions level preferred.

+ Certification/ Training in heavy equipment and diesel engine repairs preferred.

+ Self-starter with the ability to work with minimal supervision.

+ Excellent communication skills with the ability to effectively write and speak professionally with customers in person and over the phone.

+ Strong problem-solving skills with the ability to identify problems, brainstorm and analyze answers, and implement the best solutions.

+ Strong Attention to detail skills with the ability to accomplish/complete a task while demonstrating a thorough concern for all the areas involved, no matter how small.

+ Time management and organization skills with the ability to manage time effectively, prioritize tasks, set goals, and develop systems for achieving those goals.

+ Read and comprehend simple instructions, short correspondence, and memos.

+ Write simple correspondence.

+ Effectively present information in one-on-one and small group situations to customers, clients, and other employees.

+ Work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry.

+ Apply concepts such as fractions, percentages, ratios, and proportions to practical situations.

+ Define problems, collect data, establish facts, and draw valid conclusions.

+ Interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

VEVRAA Federal Contractor / Request Priority Protected Veteran Referrals / Equal Opportunity Employer / Veterans / Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please visithttp://www.tadpgs.com/candidate-privacy/orhttps://pdsdefense.com/candidate-privacy/

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

+ The California Fair Chance Act

+ Los Angeles City Fair Chance Ordinance

+ Los Angeles County Fair Chance Ordinance for Employers

+ San Francisco Fair Chance Ordinance