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Position Information

**Position Title** Manager, Learning Center

**Posting Category** Full-Time Staff

**Starting salary range** $60,774-$79,007

Faculty Position (if applicable)

About Harford Community College

Harford Community College (HCC) has been a vital part of Harford County since 1957. As a mid-sized, comprehensive institution, we’re committed to delivering high-quality education and cultural enrichment to our community. Our mission is to provide relevant, accessible education and training that connects individuals to opportunities in an ever-evolving world. As an Achieving the Dream institution, HCC is part of a national network dedicated to enhancing student success in community colleges. To learn more about our vision and values, visit our website (https://www.harford.edu/about/get-to-know-harford/index.php) .

Affirmative Action and Equal Employment Opportunity Statement

Harford Community College is committed to the principles of Affirmative Action and Equal Employment Opportunity. It is the policy of Harford Community College not to discriminate against applicants on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected veteran status, or any other characteristic protected by law with regard to any employment practices. HCC is an EEO and ADA/ADAA employer, including disability and protected veteran status.

Benefits

Excellent benefits package, including 2 weeks paid college break, 15 days of sick leave, 18 days paid vacation and 3 personal leave days. Eligible for health, vision and dental benefits, flexible spending accounts, identity theft plan, and legal benefit plan. Receive paid basic life & long-term disability insurance; employee paid supplemental life insurance available. Participation is required the mandatory retirement plan & two optional retirement plans are available (403b with match after 1 year & 457b). Receive paid basic life & long-term disability insurance. Tuition waiver for HCC classes and tuition reimbursement are also available!

Job Description

The Learning Center Manager leads the development and implementation of innovative academic support programs that drive student success. Working collaboratively with faculty, staff, and administrators, the Learning Center Manager creates and implements dynamic, data-driven initiatives that enhance learning experiences for a diverse student population. This role also oversees the day-to-day operations of the College’s Learning Center and is responsible for analyzing service usage data; training, scheduling, and supervising staff; and ensuring effective and efficient operations.

Duties include but are not limited to:

+ Provide visionary leadership to develop and expand academic support services that proactively address student learning needs.

+ Foster a culture of innovation, continuously exploring new strategies, technologies, and approaches to enhance student success.

+ Recruit, mentor, supervise, and inspire a team of academic tutors, ensuring a student-centered and inclusive learning environment.

+ Collaborate with faculty and staff to identify academic challenges and implement targeted, evidence-based interventions.

+ Design, assess, and refine data-informed academic support initiatives, workshops, and services that promote skill development and academic confidence.

+ Develop and implement data-driven procedures to enhance operational efficiency and effectiveness.

+ Participate in college committees and workgroups related to student success and academic support.

Employees of Harford Community College, including instructors for online and virtual courses, must be residents of Maryland or the contiguous states of Delaware, Pennsylvania, Virginia, West Virginia or the District of Columbia; non-residents are expected to relocate to meet this requirement.

_Applicants must be currently authorized to work in the United States, as the College does not offer Visa sponsorship for this position_

Required Education

Master’s degree in a related field required.

Required Experience

Minimum of 2 years of experience in academic support services and 2 years of supervisory experience

Required Knowledge, Skills, & Abilities

+ Experience developing and implementing innovative, data-driven academic initiatives, services, and workshops.

+ Strong understanding of academic support practices, tutoring methodologies, and high-impact practices.

+ Knowledge of learning strategies for diverse student populations, including underrepresented and first-generation college students.

+ Experience using data and assessment tools to evaluate program effectiveness and guide decision-making.

+ Experience managing teams and coordinating programs or services.

+ Excellent interpersonal and communication skills

+ Ability to supervise operations of the Learning Center, including hiring, training, supervising, and evaluating staff, delegating workloads, and monitoring equipment

+ Proficiency with educational technologies, online tutoring platforms, and online learning platforms

+ Ability to assist with budgetary functions

Preferred Qualifications

+ Two years of experience working in an academic learning center at a community college

+ Tutoring experience at the college level

+ CRLA training and experience leading CRLA-certified programs

**Hours per Week** 40 - 100%

General Weekly Work Schedule

Monday to Friday, 8:30 a.m. to 4:30 p.m. Saturday and evening hours may be required. Final schedule to be determined by the supervisor.

Posting Detail Information

**Posting Number** 2025-034FSFA

**Number of Vacancies** 1

Open Date

**Close Date** 05/27/2025

**Open Until Filled** No

Supplemental Questions

Required fields are indicated with an asterisk (*).

1. *Are you currently a resident of Maryland or the contiguous states of Delaware, Pennsylvania, Virginia, West Virginia or the District of Columbia, OR are you willing to relocate?

2. Yes

3. No

4. *Will you require sponsorship to work in the United States from Harford Community College?

5. No, I will not require sponsorship from Harford Community College

6. Yes, I will require sponsorship from Harford Community College

7. *What is your highest level of education completed?

8. High school or GED

9. Associate's degree

10. Bachelor's degree

11. Master's degree

12. Doctorate

13. *How many years of experience do you have in academic support services?

14. Up to 1 year of experience

15. 2 years of experience

16. 3-4 years of experience

17. 5 or more years of experience

18. *How many years of supervisory experience do you have, including responsibilities such as hiring, training, supervising, and evaluating staff?

19. Up to 1 year of experience

20. 2 years of experience

21. 3-4 years of experience

22. 5 or more years of experience

23. *Describe your experience working in academic support services.(Open Ended Question)

24. *Describe an innovative academic support initiative that you led at your previous or current institution. What were the outcomes of the initiative?(Open Ended Question)

Documents Needed to Apply

Required Documents

1. Resume

2. Cover Letter

3. Transcript- Master's

Optional Documents

1. Transcript- Other

2. Transcript- Associate

3. Transcript- Bachelor's

4. Transcript- Doctorate

401 Thomas Run Road

Bel Air, Maryland 21015

443-412-2310 | [email protected]

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