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Identity and Access Management (IAM) Analyst
- Applied Technology Services (Baltimore, MD)
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If you are seeking a position with a strong team, focused on doing great things every day, with the opportunity to sell a wide array of technological solutions from the desktop to the data center, then join our team at ATS! We are looking for talented, creative individuals to help our customers solve problems.
Applied Technology Services (ATS) is an IT systems integrator and has been a trusted partner to customers in the Mid-Atlantic region for 20 years. We have core competencies in Enterprise Modernization, Infrastructure Services, End User Computing, Workforce Optimization, Cyber Security Solutions, and IT Staffing. ATS provides a wide array of professional and managed services from the data center to the desktop. ATS holds minority certifications in Delaware, Maryland, the District of Columbia, Pennsylvania, and Virginia and is a Third-Party Certified Women Owned Small Business (WOSB).
The Identity and Access Management (IAM) Analyst is an entry-level position responsible for assisting with identity and access-related issues, including digital identity account management, access management, password management, single sign-on, and multi-factor authentication for both on-premises and cloud environments. The IAM Analyst will support faculty, staff, students, and affiliates across the institution, ensuring the smooth operation of IAM initiatives during normal business hours, with occasional after-hours support for major upgrades or new application launches.
Under direct supervision, the IAM Analyst may also assist with programming, script writing, report generation, testing, maintenance, and troubleshooting. This role offers a great opportunity to develop technical skills and gain hands-on experience for those new to the IAM field.
Specific duties & responsibilities:
+ Assist with digital identity account management, including creation, modification, and deletion of user accounts.
+ Assist in the implementation and maintenance of single sign-on (SSO) and multi-factor authentication (MFA) solutions.
+ Support faculty, staff, students, and affiliates with access-related issues and inquiries.
+ Support the maintenance and troubleshooting of IAM systems and applications.
+ Collaborate with IT and security teams to ensure compliance with IAM policies and procedures.
+ Collaborate on the development and execution of IAM-related projects and initiatives.
+ Assist in the generation of reports and analysis of IAM metrics.
+ Support the testing and deployment of IAM software updates and patches.
+ Assist with programming and script writing for IAM automation tasks.
+ Collaborate in the creation and updating of IAM documentation and training materials.
+ Performs other duties as required or assigned.
Minimum qualifications (mandatory):
+ Bachelor’s degree required.
+ Additional education may substitute for required experience to the extent the JHU equivalency formula permits.
Preferred qualifications: Technical qualifications and specialized certifications:
+ Basic understanding of Identity and Access Management (IAM) principles and technologies.
+ Familiarity with single sign-on (SSO) and multi-factor authentication (MFA) solutions (Microsoft Authenticator, OKTA, Passwordless sign-in, Hardware tokens, Security Keys like YubiKey, and time-based one-time passwords (TOTP)).
+ Knowledge of common IAM tools and platforms (e.g., Active Directory, LDAP, Azure AD, Microsoft Entra ID).
+ Basic programming or scripting skills (e.g., PowerShell, SQL, Python, Perl).
+ Understanding of security best practices and compliance standards.
Any specific physical requirements for the job:
+ Sitting in a normal seated position for extended periods
+ Finger dexterity required to manipulate objects with fingers rather than with whole hand(s) or arm(s), for example, using a keyboard
+ Occasionally lifting, carrying objects weighing 10lbs. or less
+ Occasionally pushing and pulling objects weighing 30lbs. or less
Full-Time Employee Benefits:
+ Competitive compensation
+ Health benefits including Medical, Dental and Vision
+ Vacation and Personal Days
+ 401K
+ Employee Assistance Plan
+ Continuous education and learning opportunities.
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Identity and Access Management (IAM) Analyst
- Applied Technology Services (Baltimore, MD)