"Alerted.org

Please note: This role is hybrid. There are some on-site office expectations when needed in Lynn, MA and moving to Wakefield, MA later in 2025.

****Must have consumer compliance experience required/highly desired****

The Compliance Analyst will assist the Compliance Department in ensuring the bank’s compliance with fair lending laws, Unfair, Deceptive, or Abusive Acts or Practices (UDAAP) regulations, and other consumer protection laws (e.g. Regs B, C, D, Z). This role will support monitoring, analysis, reporting, and training efforts to help the bank maintain a strong culture of compliance and fair treatment of all customers. This position is an integral component of the bank’s Compliance Management System which is designed to ensure overall compliance with regulation, minimize the potential of regulatory penalties and fines and minimize any negative impact to the bank’s reputation resulting from non-compliance with regulatory requirements. This individual works closely with the Compliance Administrators throughout the organization and internal General Counsel to provide direction regarding compliance. The ideal candidate should be comfortable working in a strong team dynamic, communicating with various departments across the institution, learning and using new software tools, analyzing data, and interpreting trends to support compliance initiatives. This position will report to the Fair and Responsible Banking Officer on the Bank’s second line of defense.

Key Responsibilities:

+ Assist in the review and monitoring of residential mortgage lending activities to ensure compliance with regulations such as TILA, RESPA, HMDA, ECOA, Fair Housing Act, and applicable state mortgage laws.

+ Support the Compliance Department’s continuous improvement initiatives by enhancing residential compliance monitoring tools, processes, third party oversight and reporting.

+ Review and advise on loan and deposit products, disclosures, advertisements, and servicing practices to ensure compliance with consumer protection regulations.

+ Conduct risk assessments related to residential lending compliance, including fair lending and redlining analysis.

+ Partner with business units to advise on regulatory requirements for new products, initiatives, and process changes.

+ Support preparation for internal audits and regulatory examinations

+ Track and interpret regulatory developments including those affecting home mortgage origination, underwriting, servicing, and loss mitigation.

+ Assist with broader Fair Banking Program initiatives, including monitoring for potential discrimination or disparate impact risks across all bank products.

+ Review marketing materials, loan applications, and other customer interactions for compliance with fair lending, UDAAP, and broader regulatory compliance standards.

Qualifications:

+ Bachelor’s degree in Business, Finance, Legal Studies, or related field; equivalent work experience may be considered.

+ 3–7 years of direct experience in banking compliance, with a strong concentration in residential mortgage compliance.

+ In-depth understanding of residential lending regulations, including TILA, RESPA, HMDA, ECOA, Fair Housing Act, and CRA.

+ Working knowledge of mortgage origination, underwriting, servicing, and secondary market practices.

+ Strong analytical skills, especially relating to compliance monitoring and data analysis for mortgage activities.

+ Excellent communication and interpersonal skills with the ability to collaborate effectively across departments.

+ Ability to be effective in a team environment and maintain strong interpersonal skills

+ Highly organized with the ability to prioritize tasks in a fast-paced environment.

+ Proficiency in Microsoft Excel, Word, Powerpoint, and other data analysis tools.

Preferred Qualifications:

+ Prior experience assisting with or leading preparation for regulatory examinations (FDIC, OCC, FRB, or CFPB) focused on mortgage compliance or fair lending.

+ Working knowledge of automated HMDA/CRA reporting software and fair lending analytics tools (e.g., RATA Comply, Risk Exec, CRA Wiz, or equivalent platforms).

+ Certified Regulatory Compliance Manager (CRCM), Certified Fair Lending Expert (FLE), or similar professional certification.

+ Experience with change management related to mortgage regulatory updates (e.g., TILA-RESPA Integrated Disclosure (TRID) rule changes, HMDA amendments).

At Eastern Bank, we pride ourselves on supporting our employees by offering tremendous opportunity for individual growth. As an inclusive company, we work to ensure that our valued employees are treated fairly, recognized for their individuality, and encouraged to reach their fullest potential. These values have earned us a reputation as a great place to work and provide a strong reason why you should consider a career with us. We are proud to offer comprehensive compensation plans and a benefits program called Total Rewards that includes medical, dental, vision, life and disability insurance, retirement, vacation and tuition reimbursement.

Eastern Bank is an Equal Opportunity Employer of women, people of color, LGBTQIA+, religion, national origin, citizenship, neurodivergence, age, Veterans, individuals with disabilities, or any other characteristic protected by law.

At Eastern Bank, we are dedicated to building a diverse, equitable, inclusive and authentic workplace. If you’re excited about this role but your experience doesn’t fully align with every qualification, we still encourage you to apply! You may be just the right candidate for this position or others across the company. Our Recruitment team is waiting to chat with YOU.