"Alerted.org

*CENTRAL OPERATIONS ACCOUNT MAINTENANCE SPECIALIST*

WHAT IS THE OPPORTUNITY?

The Central Account Maintenance Specialist is responsible for managing data and secured files, analyzing data, communicating with customers, and training colleagues in the job. This role will assist in coordinating processing systems within the bank and streamlining the bank's systems, along with developing reports. This role will also work with clients, shareholders, and colleagues.

WHAT WILL YOU DO?

* Perform data entry to Customer (CIS) and Deposit applications for specific centralized functions

* Process requests from Wealth Mgmt. and International departments to create and maintain customer/account records in CIS

* Process requests to reassign relationships, ensuring synchronicity between various systems

* Create ad-hoc reports and process mass data updates.

* Identify, develop, create, test, debug, documents and maintain data quality

* Audit processes that define and monitor the process of creating, modifying, storing customer information

* Maintains up-to-date knowledge of Bank policies and procedures

* Assist with various projects as needed

WHAT DO YOU NEED TO SUCCEED?

*Required Qualifications**

* Bachelor's Degree or equivalent

* Minimum 1 year of general office experience

*Additional Qualifications*

* Excellent customer service skills

* Excellent written and verbal communication skills

* Ability to multitask

* Strong skills in Excel and Word

*WHAT'S IN IT FOR YOU?*

*Compensation*Starting base salary: $18.39 - $27.62 per hour. Exact compensation may vary based on skills, experience, and location.

*Benefits and Perks*

At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including:

* Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date

* Generous 401(k) company matching contribution

* Career Development through Tuition Reimbursement and other internal upskilling and training resources

* Valued Time Away benefits including vacation, sick and volunteer time

* Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs

* Career Mobility support from a dedicated recruitment team

* Colleague Resource Groups to support networking and community engagement

Get a more detailed look at our [Benefits and Perks](https://careers.cnb.com/benefits).

ABOUT US

Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America’s leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at [About Us](https://www.cnb.com/about-us.html).

*INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT*

City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

*Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. careers.cnb.com accepts applications on an ongoing basis, until filled.