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Location:

Sioux Center, IA

Worker Type:

Regular

Work Shift:

Day Shift (United States of America)

Sioux Center Health is seeking a qualified individual to join our team! Sioux Center Health has been designated a Top 100 Critical Access Hospital by The Chartis Center for Rural Health, awarded a Top Workplace honor by The Des Moines Register, and won Best of the Northwest in 12 healthcare categories. Sioux County also ranked #6 in the nation for being one of the Healthiest Communities according to U.S. News & World Report and CVS. There’s a reason we are a recognized healthcare leader.

Position Highlights

Summary

+ The Patient Access Representative III is responsible for reviewing and editing patient accounts to correct and reduce errors and to ensure timely processing of claims.

+ This position requires independent judgment and a working knowledge of department procedures related to work performed in order to contribute to the efficient operation of the department.

General Hours of Work

+ As determined (day, evening, night, rotating weekends)

Education and/or Experience

+ High school diploma or general education degree (GED); or one or more years of related experience and/or training; or equivalent combination of education and experience preferred. Bi-lingual experience preferred but not required.

Essential Functions

+ Answers incoming email requests from various areas throughout the hospital to make edits to patient accounts.

+ Answer incoming overflow calls, screening as necessary and transferring appropriately. Greets and directs employees, visitors, patients, business representatives and the general public arriving at the facility. Provides general information regarding the facility and department functions and procedures.

+ Run and follow-up on reports assigned by coordinator or manager.

+ Meditech Account Checks follow-up.

+ Returned mail fixes and tracking.

+ Review denials report and look into accounts for follow-up.

+ Communicates with team members throughout various areas within the facility; use of telephone, mobile communication, computer and other office related equipment for this purpose. Operates overhead page system.

+ Processes daily patient admissions and patient transfers within the facility, interviews patients or relatives regarding personal and insurance information; instructs patients and relatives of related policies and procedures; records and types patient and insurance information and obtains appropriate signature. Ensures all the necessary consents and HIPAA forms are signed and completed. Must be able to maintain strict confidentiality of patient information.

+ Preparation of future work for next day’s patient schedules. This may include pre-registration, insurance eligibility checks, gathering of appropriate forms for privacy, consent and signature and reminder phone calls.

+ Processes documents of straightforward nature requiring somewhat expanded knowledge of procedures; check documents for accuracy and completeness of specific entries; maintains files and records of documents processed for ready access; records data onto documents according to standard procedures related to work performed.

+ Notifies nursing staff of patient arrival and routes patient to waiting, testing or therapy areas as necessary; if the patient is to be admitted, notifies nursing staff of patient’s arrival and finds an escort for patient to the appropriate area

+ Must be willing and able to perform under the pressure associated with various situations.

+ Performs other duties and responsibilities as assigned.

At Avera, the way you are treated as an employee translates into the compassionate care you deliver to patients and team members. Because we consider health care a ministry, you can live out your faith, uphold the dignity and respect of all persons while not compromising high-quality services. Join us in making a positive impact on moving health forward.

The policy of Avera to provide opportunities for all qualified employees or applicants without regard to disability and to provide reasonable accommodations for all employees or applicants who may be disabled. Avera is committed to ensuring compliance in accordance with the Americans with Disability Act. For assistance, please contact HR Now at 605-504-4444.

Additional Notices:

For TTY, dial 711

Avera is an Equal Opportunity/Affirmative Action Employer: Minority/Female/Disabled/Veteran/Sexual Orientation/Gender Identity.