"Alerted.org

Date Posted:

2025-05-01

Country:

United States of America

Location:

AZ862: 3360 Hemisphere Loop Bldg M10 3360 East Hemisphere Loop Building M10, Tucson, AZ, 85706 USA

Position Role Type:

Onsite

The ability to obtain and maintain a U.S. government issued security clearance is required.​

Security Clearance:

DoD Clearance: Secret

Digital Technology (DT) Site Services Lead – Onsite (Tucson, AZ)

(IT Management Generalist)

Raytheon Digital Technology

Tucson, Arizona – Onsite position

Eligibility to obtain a US Security Clearance required.

At Raytheon, the foundation of everything we do is rooted in our values and a higher calling – to help our nation and allies defend freedoms and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today’s mission and stay ahead of tomorrow’s threat. Our team solves tough, meaningful problems that create a safer, more secure world.

Site Services is accountable for the overall successful implementation and integration of DT Services across all Raytheon for all assigned sites. The DT Site Services site lead is responsible for overseeing the integration of all DT Services and engagements with Site Executives and leadership teams to include understanding priorities for the site, areas of concern, opportunities for change, demand planning and improvements. This role is required to have a site presence to their home-based site of responsibility. The Site Lead will provide performance monitoring, oversight of local projects, escalation interface to suppliers and DT leadership for the sites. It requires close partnership with other DT entities across Enterprise Services (ES), Raytheon and RTX Company. The role requires the ability to help effectively communicate and drive adoption of ES and Raytheon DT Technology direction and implement ES and Raytheon DT standards throughout the sites. This is a high impact role needing leadership skills and applicable technical and operational experience.

This role will work **on-site** at Raytheon’s location in Tucson, AZ and requires travel between three different large campuses. **Relocation support is available to the selected applicant if they are eligible per company policy.**

What You Will Do

+ Serve as the Digital Technology (DT) interface and liaison, representing DT at your respective site(s) providing guidance, direction, and support as required.

+ Engage with Site Leadership, Facilities, Operations and Program Management for demand planning and management around their needs for specific Digital services at the site.

+ Review business requests for Digital service enhancements and undertake cost evaluation, standards reviews, and prioritization.

+ Monitor internal and external service providers to ensure they are performing to contractual requirements using Raytheon standards and processes, analyzing and acting upon SLA and metrics data to ensure customer service and customer satisfaction.

+ Support DT AOP forecast for the services provided, including all sub frameworks, capital planning and expenditures.

+ Partner with Governance, Risk, and Compliance (GRC) and other stakeholders to support site compliance assessments and translate observations into actionable improvements.

+ Represent Digital Technology on the Site Incident Support Team (SIST) and local Site Council.

+ Collaborate with service architects to discuss the impact of new technologies and architecture roadmap.

+ Support and Collaborate with the various Digital Technology teams, RTX Enterprise Services and other functional teams to help support the infrastructure and employees.

+ Drive to different campuses or buildings to support DT and Facilities team members with tasks or activities.

+ Represent DT as an accountable representative at the site to oversee site efforts to maintain compliance with RTX policy in unclassified environments, in collaboration with DT GRC.

+ Balance multiple competing priorities to ensure business needs are quickly and reliably achieved consistently, economically, and intelligently.

+ Demonstrate solid and reliable judgment and decision-making skills. Understanding how, when and who to escalate issues to will be important to succeed in this role.

+ Able to lift to 25 lbs. as necessary while also being physically able to perform frequent walks.

Qualifications You Must Have** **:

+ Bachelor’s Degree with 5 years of relevant experience, or Advanced degree with 3 years relevant experience, or an associate degree with 7 years’ experience. In lieu of degree, 9 years of relevant experience will be required.

+ Experience in IT Service Delivery, IT Site Services, or IT Infrastructure Operations.

+ Experience with managing vendors / service providers.

+ The ability to obtain and maintain a U.S. government issued security clearance is required. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance.

+ Must be able to lift equipment that weighs up to 25 lbs.

Qualifications We Prefer** **:

+ Experience with the fundamental tools and technologies used within Digital Technologies End User Support Operations and Methodologies.

+ Experience interacting with multiple levels of employees, internal customers, services owners (IT Service Delivery, Infrastructure Operations, etc.), and vendors/service providers/suppliers to understand complex problems/requirements and maintain positive and effective partnerships.

+ Experience with Microsoft Suite including Outlook, Office Suite, Visio, SharePoint, and Teams to enhance collaboration, communication, teaming and workflow automation.

+ Team player with a collaborative mindset and ability to work with multiple competing priorities to drive quality and customer satisfaction to ensure business needs are quickly and reliably achieved in a consistent and economical manner.

+ Prior experience working independently as a stand-alone point of contact for an organization; experience leading and/or working with teams.

+ Experience in creating high level documentation and presenting to leadership team members.

+ Exceptional judgment, decision-making skills, and organizational skills

+ Working knowledge of Project Management Methodologies, Earned Value Management (EVM), efficiency improvement (i.e. Six Sigma/LEAN Principles/CORE) and/or certifications (i.e. ITIL, PPM)

+ Strong interpersonal, leadership, influence, and communication skills. Attention to detail, with drive, initiative, and motivation.

What We Offer

+ Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Safety, Trust, Respect, Accountability, Collaboration, and Innovation.

+ Relocation Eligibility – Relocation support provided according to Company policy.

+ Please consider the following role type definition as you apply for this role.

+ Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products.

+ Clearance Information: This position requires the ability to obtain a US Secret Security security clearance. **DCSA Consolidated Adjudication Services (DCSA CAS)** , an agency of the Department of Defense, handles and adjudicates the security clearance process. More information about Security Clearances can be found on the US Department of State government website here: https://www.state.gov/m/ds/clearances/c10978.htm

+ Location Info and/or Links:

+ Tucson, AZ: https://careers.rtx.com/global/en/raytheon-tucson,-az-location

The salary range for this role is 101,000 USD - 203,000 USD. The salary range provided is a good faith estimate representative of all experience levels.

RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills.

Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.

Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance.

This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.

RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.

_RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act._

Privacy Policy and Terms:

Click on this link (http://www.rtx.com/privacy/Job-Applicant-Privacy-Notice) to read the Policy and Terms

Raytheon Technologies is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.