• Senior User Trainer

    CACI International (Washington, DC)


    Senior User Trainer

     

    Job Category: Training

     

    Time Type: Full time

     

    Minimum Clearance Required to Start: DOJ MBI

     

    Employee Type: Regular

     

    Percentage of Travel Required: Up to 10%

     

    Type of Travel: Continental US

     

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    The Opportunity:

    Seeking a Senior User Trainer for the design, development, and delivery of training of internal and external audiences, with a focus on substantive training for the DOJ Victim Compensation Fund project staff to optimize the policies, processes, and systems that support the 9/11 victims' injury and loss claims that cover the full end-to-end claims lifecycle.

    Responsibilities:

    + Design, develop, and deliver substantive and role-based training as defined in the VCF Transformation Training Plan.

    + Design, develop, and co-deliver VCF Substantive training for VCF staff on end-to-end claims lifecycle processes. Substantive training includes curriculum and standardized materials related to policies and procedures for claim review, claim administration, quality control, and payment. The content for these training modules will be provided by VCF subject matter experts. These same experts will co-deliver the training with the support of this vendor training team. This training, which will be delivered as instructor led, in-person, and virtually, will be delivered to between approximately 10-75 VCF staff members, depending on the subject-matter of the training.

    + Provide support to staff to ease the transition and ensure successful rollout of the transformed claim review and operational processes.

    + Design and develop myVCF system training using training materials delivered by the myVCF System Integrator.

    Qualifications:

    _Required:_

    + Bachelor’s degree in a relevant field required

    + 5 years’ experience designing, developing, and delivering training across modalities

    + Proven experience as a Trainer or similar role

    + Ability to create comprehensive training materials, including manuals, tutorials, and e-learning modules

    + Excellent communication and presentation skills

    + Ability to adapt training content to different audiences

    + Must have experience using Adobe Captivate for training development

    _Desired:_

    + Experience using Salesforce

     

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    What You Can Expect:

    A culture of integrity.

     

    At CACI, we place character and innovation at the center of everything we do. As a valued team member, you’ll be part of a high-performing group dedicated to our customer’s missions and driven by a higher purpose – to ensure the safety of our nation.

     

    An environment of trust.

     

    CACI values the unique contributions that every employee brings to our company and our customers - every day. You’ll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality.

     

    A focus on continuous growth.

     

    Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground — in your career and in our legacy.

     

    **Your potential is limitless.** So is ours.

     

    Learn more about CACI here. (https://careers.caci.com/global/en/life-at-caci)

     

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    **Pay Range** : There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits. Learn more here (https://careers.caci.com/global/en/employee-benefits) .

    The proposed salary range for this position is:

    $71,500 - $150,200

     

    _CACI is_ _an Equal Opportunity Employer._ _All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, age, national origin, disability, status as a protected veteran, or any_ _other protected characteristic._