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Join the team that is revolutionizing health care – BayCare Health System

Our network consists of 16 community-based hospitals, a long-term acute care facility, home health services, outpatient centers and thousands of physicians. With the support of more than 30,000 team members, we promote a forward-thinking philosophy that’s built on a foundation of trust, dignity, respect, responsibility, and clinical excellence.

Our team members focus on tomorrow by achieving personal and professional success today. That's why you'll thrive in our forward-thinking culture, where we combine the best technology with compassionate service. We blend high-tech with high touch in ways that are advancing superior health care throughout the communities we serve.

Title:** **Guest Services Specialist

Facility:** **Mease Dunedin Hospital

The** **Guest Services Specialist** **is responsible for the following:

+ **Delivering world class customer service and functions as the guests’ liaison to all services within the designated BayCare Health System’s hospital and the surrounding community**

+ **Must possess advanced computer skills**

+ **Will become proficient in all the following, as required: reception, registration and check-in, visitor management, waiting room management, document management, environment of care and emergency response.**

This role is hospitality-focused and critical to support a positive experience for each guest.

Required specific skills include:

+ **self-motivated team-player with 1-year of demonstrable success in a high stress, fast-paced work environment.**

+ **Must successfully complete OLC training modules as assigned within 12 months.**

+ **Required Experience is 1 year related field and 2 years Customer Service.**

BayCare offers a competitive total reward package including:

+ **Benefits (Health, Dental, Vision)**

+ **Paid time off**

+ **Tuition reimbursement**

+ **401k match and additional yearly contribution**

+ **Yearly performance appraisals and team award bonus**

+ **Community discounts and more**

+ **AND the chance to be part of an amazing team and a great place to work!**

Minimum Qualifications:

Required Experience

+ **1 year Related field and 2 years Customer Service.**

Education:

+ **HS Graduate or Equivalent GED required**

+ **Associate's Degree preferred**

+ **Health science specialization preferred**

Status:** **PRN

Shift Hours:

1:30 PM - 8:00 PM

Weekend Work:** **Every

Equal Opportunity Employer Veterans/Disabled

**Position** Guest Services Specialist

**Location** Dunedin:Mease Dunedin | Business and Administrative | PRN

**Req ID** null