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Description

Introduction

Last year our HCA Healthcare colleagues invested over 156,000 hours volunteering in our communities. As a Consulting Application Analyst with HCA Healthcare you can be a part of an organization that is devoted to giving back!

Benefits

HCA Healthcare, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

+ Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.

+ Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.

+ Free counseling services and resources for emotional, physical and financial wellbeing

+ 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)

+ Employee Stock Purchase Plan with 10% off HCA Healthcare stock

+ Family support through fertility and family building benefits with Progyny and adoption assistance.

+ Referral services for child, elder and pet care, home and auto repair, event planning and more

+ Consumer discounts through Abenity and Consumer Discounts

+ Retirement readiness, rollover assistance services and preferred banking partnerships

+ Education assistance (tuition, student loan, certification support, dependent scholarships)

+ Colleague recognition program

+ Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)

+ Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits (https://careers.hcahealthcare.com/pages/employee-benefits-and-rewards)

_Note: Eligibility for benefits may vary by location._

Would you like to unlock your potential with a leading healthcare provider dedicated to the growth and development of our colleagues? Join the HCA Healthcare family! We will give you the tools and resources you need to succeed in our organization. We are looking for an enthusiastic Consulting Application Analyst to help us reach our goals. Unlock your potential!

ITG (https://hcahealthcare.com/) transforms healthcare and gives people **healthier tomorrows** . We deliver information technology strategy, support, and solutions. ITG improve and enhance patient care and business operations. We deliver services at administrative locations, data centers, and hospitals. The facilities we support are located in 20+ states and the United Kingdom. Our team works to **move healthcare forward** . We do this by seeking, embracing, developing, and delivering technology for patient care.

HCA Healthcare has been recognized as one of the World's Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

JOB SUMMARY:

The Consulting Application Analyst oversees the implementation, maintenance, and support of sophisticated applications across the entire division. Primary responsibilities include the standardization, utilization, integration, and optimization of various applications at the facility and division levels. This role will lead the implementation of multiple application projects across the division. As the Subject Matter Expert (SME) on many applications, this resource will troubleshoot complex issues and requests escalated from the facility or division colleagues. The Consulting Application Analyst will need to have outside of the box thinking to create new solutions and workarounds to solve complex and high impact challenges. This role will generally have greater responsibility than Application Analysts junior to the position and will be recognized as a mentor and coach for the team. They will also help to onboard junior level Application Analysts.

GENERAL RESPONSIBILITIES:

+ Supports team, division, and multiple facilities as a key IT resource for application implementation and support with greater responsibility than junior level analysts

+ Knows, applies, and mentors others in the fundamental concepts and principles gained through experience to solve a wide range of advanced/complex problems

+ Considered the Subject Matter Expert (SME) for key, complex applications as assigned

+ Leads or facilitates division-wide or multi-facility application implementation initiatives

+ Provides support by working with enterprise and facility resources as an application SME to resolve service desk incident tickets with an increased responsibility over junior analysts

+ Participates in on call rotation and/or after hours support as needed

+ Collaborates with enterprise, division and/or facility resources to monitor, facilitate, and drive new application testing and implementation with an increased responsibility over junior analysts

+ Works with division and facility resources to develop policies and procedures, develop best practices and deliver training as needed

+ Mentor, coach, and onboard junior-level application analysts

KNOWLEDGE, SKILLS & ABILITIES:

Required:

+ Works independently; receives minimal guidance.

+ Acts as a mentor and provides technical direction

+ Mature understanding of healthcare and/or IT operations and application support processes and workflow

+ Demonstrated ability to establish and build strong relationships across a broad range of personality types

+ Demonstrated ability to communicate effectively with leaders, customers, clinicians, and colleagues verbally and in writing

+ Demonstrated customer orientation

+ Excellent leadership and teaching abilities

+ Demonstrated advanced computer skills

+ Understanding of reporting tools functionality and capabilities

+ Must have transportation to assigned work locations

**EDUCATION** :

+ Bachelor's degree preferred or equivalent work experience

**EXPERIENCE** :

+ 7+ years’ experience in application support

"There is so much good to do in the world and so many different ways to do it."- Dr. Thomas Frist, Sr.

HCA Healthcare Co-Founder

Be a part of an organization that invests in you! We are reviewing applications for our Consulting Application Analyst opening. Qualified candidates will be contacted for interviews. Submit your application and help us raise the bar in patient care!

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.