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Description

Introduction

Last year our HCA Healthcare colleagues invested over 156,000 hours volunteering in our communities. As a Network Engineer with HCA Healthcare you can be a part of an organization that is devoted to giving back!

Benefits

HCA Healthcare, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

+ Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.

+ Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.

+ Free counseling services and resources for emotional, physical and financial wellbeing

+ 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)

+ Employee Stock Purchase Plan with 10% off HCA Healthcare stock

+ Family support through fertility and family building benefits with Progyny and adoption assistance.

+ Referral services for child, elder and pet care, home and auto repair, event planning and more

+ Consumer discounts through Abenity and Consumer Discounts

+ Retirement readiness, rollover assistance services and preferred banking partnerships

+ Education assistance (tuition, student loan, certification support, dependent scholarships)

+ Colleague recognition program

+ Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)

+ Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits (https://careers.hcahealthcare.com/pages/employee-benefits-and-rewards)

_Note: Eligibility for benefits may vary by location._

Would you like to unlock your potential with a leading healthcare provider dedicated to the growth and development of our colleagues? Join the HCA Healthcare family! We will give you the tools and resources you need to succeed in our organization. We are looking for an enthusiastic Network Engineer to help us reach our goals. Unlock your potential!

Job Summary and Qualifications

JOB SUMMARY

GENERAL:

The position provides enterprise networking services and support for HCA, a global Fortune 100 company. This team often interacts with other HCA teams, business partners, vendors, and others, to effectively meet the business objectives and service level agreements of HCA.

SPECIFIC:

The NOC is a high-performance team comprised of self-motivated network engineers whose primary responsibilities are network infrastructure monitoring, reporting, first-level network triage/support (a.k.a. "break/fix"), critical escalations, and network Major Incident Response Team (MIRT) engagement. Team members are expected to respond promptly to infrastructure alerts, escalations by customers and/or company leadership and expected to respond immediately to patient and/or business impacting critical and MIRT events, as well as keep the team’s tickets in up-to-date status and the ticket queue at a low unassigned count.

We are interested in candidates who are highly motivated, responsible, and customer centric. Even if you can’t check every bullet in the general responsibilities section, we invite you to interview with us!

GENERAL RESPONSIBILITIES

Responsibilities include knowledge and/or experience with but are not limited to the following.

• Focused attention to infrastructure performance dashboards

• Take immediate action on alerts or any anomalies

• Follow company standards, best practices, and documentation policies

• Be able to work in a collaborative environment

• Usage of terminal emulators (i.e., MobaXterm, PuTTY/SuperPuTTY, SecureCRT)

• Knowledge of ServiceNow and/or Remedy ticketing systems will be helpful

• Knowledge and/or experience of network monitoring, logging, and event tools

• Troubleshooting / Analyzing network traffic (switches/routers/firewalls, etc.)

• Administration of network monitoring tools, (i.e.: Splunk, NetFlow, Wireshark, Thousand Eyes, etc.)

• Understanding of the 7-layer OSI model

• Knowledge/Understanding of IP addressing, variable length subnet masking

• Layer 1 technologies including fiber optic cabling, copper cabling, patch panels, and connector types

• Layer 2 technologies including VTP, 802.1Q trunking, spanning-tree, VLANs

• Configure/Troubleshoot data center technologies (Nexus, ACI, VXLAN)

• Knowledge/Understanding of WAN technology (i.e.: MPLS, VPLS)

• Basic knowledge/understanding of Software Defined Network (SDN)

• Configure/Troubleshoot BGP/OSPF

• Configure/Troubleshoot network security technologies (i.e.: firewalls and proxies)

• Configure/Troubleshoot endpoint remote access solutions (i.e. Meraki, AnyConnect, Zscaler, etc.)

• Configure/Troubleshoot B2B VPN technologies (i.e.: Site to Site VPN)

• Configure/Troubleshoot load-balancing technologies (i.e.: f5 and/or A10)

• Knowledge and/or experience of enterprise wireless technologies

• Understanding of complex nation-wide, enterprise WAN/LAN solutions, switching/routing technologies and topologies. (admin, deployment, troubleshoot experience is helpful)

Experience

1+ years of experience

OTHER/SPECIAL QUALIFICATIONS

CompTIA or Cisco CCNA-level or equivalent experience preferred

• Excellent written and oral communication skills

• Must be responsive, responsible, and punctual

• Must be able to excel in a great team environment

• Must be able to function autonomously, when needed

• Must show a high degree of initiative and self-motivation

WORKING CONDITIONS & POSSIBLE PHYSICAL DEMANDS

• Possible prolonged sitting at workstation

• Professional attire and conduct are required at all locations

• After-hours and/or weekend work could be required occasionally

• Nashville area employees are required in-office unless specified by manager

• Should be able to lift network components to build, rack, and configure devices

HCA Healthcare has been recognized as one of the World's Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"There is so much good to do in the world and so many different ways to do it."- Dr. Thomas Frist, Sr.

HCA Healthcare Co-Founder

Be a part of an organization that invests in you! We are reviewing applications for our Network Engineer opening. Qualified candidates will be contacted for interviews. Submit your application and help us raise the bar in patient care!

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.