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Job Description

SUMMARY

Direct Line (DL) is a high growth global technology services company with primary focus in providing design, integration, installation, maintenance and managed services to well-known data center operators and technology companies. Direct Line deploys decades of experience and knowledge through key partnerships with hyperscale technology companies and multi-tenant data center operators that give its clients a competitive marketplace advantage. Direct Line is committed to continually improving our industry through certified training of cutting-edge technicians that deliver superior results with a passion for detail. Direct Line is headquartered in Fremont, California with additional locations in Virginia, Tennessee, North Carolina, New Mexico, the Pacific Northwest, Asia-Pacific and Europe.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Installation/decommissioning of network and cabling infrastructure in a Data Center environment.

Deliver sustainable and repeatable solutions and processes, always with an eye on improvement.

Provide structured feedback on project progress to Stakeholders.

Exhibit quality workmanship on all work and maintain Data Center cleanliness.

Collaborate with various Stakeholders to remove project obstacles.

Reading and comprehending blueprints and building documentation/redline work.

Broad understanding of Data Center infrastructure technologies.

We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] . The EEOC "Know Your Rights" Poster is available here (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12ScreenRdr.pdf) .

To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Skills and Requirements

SKILLS AND QUALIFICATIONS

Must understand customer service.

Clear understanding of job safety requirements.

Be able to read and understand floor plans.

Should be familiar on wiring schemes and wiring testing.

Reports to Operations Manager and take daily directions from Technician, Technician II, Lead Technicians, Senior Technicians and Advance Senior Technicians.

Possess skill to layout MDF and IDF closets, be able to dress all types of cable, and perform all type of terminations.

Capable of working in Data Centers

Basic understanding of both copper and fiber cable testing and troubleshooting.

Read and understand blueprints and design document

Dress and furcate fiber trunks for splicing

Maintaining orderly paperwork and running service

Program testers

Download test results to Linkware/Linkware Live

Save test results, verify, and submit to customer

Create mass labels and apply per Portmap

Differentiate live cables from decom cable

Conduct Service Swaps of live networking devices

Understand "FIM" database and operate scanners Data center experience null

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [email protected].