• Promotion Coordinator Part-Time

    Insight Global (Alameda, CA)


    Job Description

    * This role is Part-Time (20-30 hours/week)* Promotions Coordinator will play a central role in the planning and execution of our large retail client's promotions. You will bring a high degree of personal responsibility and attention to detail, along with strong technical and communications skills to deliver best-in-class customer experiences that will attract and engage customers and drive lifetime value. You will work closely with internal business partners across the organization.

    Day to Day Responsibilities:

    Documentation and Requests

     

    Generating barcode/promocode requests for each code-based offer.

     

    Submitting code requests via Asana.

     

    Creating, entering, and/or updating detailed information in JIRA, Cheetah Loyalty, and Excel.

     

    Campaign Set Up

     

    Creating store barcodes in Coupon Master, Promo System, and Barcode Producer.

     

    Creating offers in the Cheetah Loyalty system, Salesforce Commerce Cloud, and TalonOne.

     

    Quality Assurance

     

    Must be in-office at least once or twice a week for barcode testing.

     

    Confirming offers are functioning correctly in Cheetah Loyalty system, Salesforce Commerce Cloud, and TalonOne through testing and validation.

     

    Reviewing offer setups by others to confirm all details are accurate.

     

    Collaborating with partners in IT, Store Operations, and Marketing to identify the cause of and fix promotional execution errors.

     

    We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] . The EEOC "Know Your Rights" Poster is available here (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12ScreenRdr.pdf) .

     

    To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

    Skills and Requirements

    • Intermediate level Excel experience (e.g., VLOOKUPs, pivot tables), able to handle large sets of data in multiple locations, and lots of CSVs.

    • VERY HIGH attention to detail. Must be okay with QA-ing the same thing multiple times.

    • Extremely well-organized.

    • Ability to work independently.

    • Comfortable reaching out to others in ambiguous situations.

    • Ability to make sense of XML files and read analytics dashboards.

    • Excellent time management skills and ability to multi-task.

    • Timely and consistent response or turnaround time, and a sense of urgency when troubleshooting issues.

    • Experience with Microsoft Office, specifically Excel, campaign setup, and project management tools. Preferred Qualifications:

    • Experience with Salesforce Commerce Cloud, Marigold Loyalty, TalonOne, Confluence, JIRA, Asana, FTP software are all a bonus. You need to be comfortable with these types of tools, but we will train you if you do not have specific platform experience. null

     

    We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [email protected].