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Job Description:

DXC Technology (NYSE: DXC) helps global companies run their mission critical systems and operations while modernizing IT, optimizing data architectures, and ensuring security and scalability across public, private and hybrid clouds. The world’s largest companies and public sector organizations trust DXC to deploy services across the Enterprise Technology Stack to drive new levels of performance, competitiveness, and customer experience. Learn more about how we deliver excellence for our customers and colleagues at DXC.com.

At DXC we use the power of technology to deliver mission critical IT Services that our customers need to modernize operations and drive innovation across their entire IT estate. We provide services across the Enterprise Technology Stack for business process outsourcing, insurance, analytics and engineering, applications, security, cloud, IT outsourcing, and modern workplace.

Our DXC Insurance Services help our customers optimize and transform operations, lower costs, increase agile new channels to growth. Our people, technology and best practices improve and automate highly complex business processes middle and back offices- while facilitating customer experience transformation.

As the **Head of UX & Digital Design** , you will lead the vision, strategy, and execution of user experience across our digital platforms. You will **establish and scale UX best practices** , ensuring that our solutions are **intuitive, efficient, and customer-centric** . This role requires a **strategic leader** who can drive **enterprise-wide UX transformation** , foster a **high-performance UX culture** , and collaborate with **cross-functional teams** to align UX with **business, technology, and innovation goals** .

You will act as **the face of DXC's UX practice** —engaging with customers, executives, and product leaders to create **seamless, scalable, and impactful digital experiences** .

Key Responsibilities

Strategic Leadership & UX Vision

+ Define and execute the **UX strategy** , ensuring alignment with **business goals, digital transformation initiatives, and platform strategies** .

+ Champion **human-centered design** principles, balancing **aesthetics, usability, and functionality** across all digital products.

+ Foster a **culture of innovation, data-driven design, and continuous UX improvement** .

+ Represent DXC in **client engagements** , influencing **customer experience strategies** and advocating for UX-driven business value.

UX Excellence & Best Practices

+ Build and implement **best-in-class UX methodologies** , including **design systems, usability research, accessibility standards, and digital design optimization** .

+ Drive **user experience consistency and efficiency** across all platforms, ensuring seamless interactions for **B2B and B2B2C customers** .

+ Oversee **UX adaptation across different environments** , including **presales demonstrations, customer-facing applications, and internal platforms** .

Collaboration & Cross-Functional Partnership

+ Work closely with **Product, Engineering, and Innovation teams** to integrate UX into the **software development lifecycle** .

+ Translate **customer needs into actionable UX strategies** , bridging the gap between **business challenges and scalable design solutions** .

+ Collaborate with **marketing, sales, and pre-sales teams** to enhance **customer engagement and product adoption through superior UX** .

People Leadership & Culture Building

+ Lead, mentor, and **develop a high-performing team of UX designers** , fostering an environment of **creativity, collaboration, and execution excellence** .

+ Drive **continuous learning and upskilling** , ensuring the team stays ahead of **UX trends, emerging technologies, and industry best practices** .

+ Establish **formal and informal UX networks** , facilitating knowledge sharing and alignment across teams.

Qualifications & Experience

Must-Have:

+ **10+ years of experience in UX design, digital product design, or human-centered design** , with at least **5 years in a leadership role** .

+ Proven expertise in **enterprise UX transformation** , creating and implementing **scalable design strategies** .

+ Strong understanding of **design thinking, usability heuristics, accessibility, and UX research methodologies** .

+ Experience leading **cross-functional teams in complex, fast-paced digital environments** .

+ Excellent communication and stakeholder management skills, with the ability to **influence executives and clients** .

Nice-to-Have:

+ Experience in **insurance, fintech, or highly regulated industries** .

+ Familiarity with **low-code/no-code platforms, AI-driven UX solutions, and automation-driven design** .

+ Ability to **balance strategic leadership with hands-on design expertise when needed** .

Work Environment

+ Remote, with occasional travel for customer engagements and executive meetings.

Compensation at DXC is influenced by an array of factors, including but not limited to the experience, job-related knowledge, skills, competencies, as well as contract-specific affordability and organizational requirements. A reasonable estimate of the current compensation range for this position is $131,300 - $243,800.

Full-time hires are eligible to participate in the DXC benefit program. DXC offers a comprehensive, flexible, and competitive benefits program which includes, but is not limited to, health, dental, and vision insurance coverage; employee wellness; life and disability insurance; a retirement savings plan, paid holidays, paid time off.

If you are an applicant from the United States, Guam, or Puerto Rico

DXC Technology Company (DXC) is an Equal Opportunity employer. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, pregnancy, veteran status, genetic information, citizenship status, or any other basis prohibited by law. View postings below.

We participate in E-Verify. In addition to the posters already identified, DXC provides access to prospective employees for the **Federal Minimum Wage Poster, Federal Polygraph Protection Act Poster as well as any state or locality specific applicant posters** . To access the postings in the link below, select your state to view all applicable federal, state and locality postings. Postings are available in English, and in Spanish, where required. View postings below.

Postings link (https://mandatoryview.com/?LicenceId=c38a7700-5aa2-48a3-b95a-22e6e1fb0721&ProductType=OnlineApplicant&SubType=PG)

Disability Accommodations

If you are an individual with a disability, a disabled veteran, or a wounded warrior and you are unable or limited in your ability to access or use this site as a result of your disability, you may request a reasonable accommodation by contacting us via email ([email protected]) .

Please note: DXC will respond only to requests for accommodations due to a disability.

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here _._