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Civil Rights and Title IX Case Manager
- University of North Carolina at Charlotte (Charlotte, NC)
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Position Number: 001235
Department: Institutional Integrity
Employment Type: Permanent - Full-time
Months Per Year: 12
Essential Duties and Responsibilities:
Reporting to the Associate Director, the Case Manager serves as a liaison between the Office of Civil Rights and Title IX and stakeholders, including, but not limited to, students, employees, Human Resources, Academic Affairs, Student Affairs, Police and Public Safety, and members of the public. The Case Manager is responsible for the intake, management, and, where appropriate, assignment of all reports related to discrimination, harassment, and sexual misconduct. The Case Manager is responsible for the coordination of case-specific supportive measures, accommodations, and resource referrals. In addition to maintaining accurate and complete records of care coordination, the Case Manager must demonstrate the ability to work independently, confidentially, and sensitively. In coordination with the rest of the department’s case management team, the Case Manager will work to develop training and outreach within the sphere of civil rights and Title IX compliance to the university community. This position generally works regular business hours but occasionally requires the flexibility, ability, and willingness to work nights and weekends as necessary to respond quickly to reports made by students, staff, faculty, parents, and others.
Minimum Experience / Education:
+ Bachelor’s degree in counseling, social work, or other relevant area and 4 years of related professional experience, OR a master’s degree in counseling, social work, or other relevant area and 2 years of related professional experience
+ Experience managing/assisting individuals in crisis
+ Experience with programming and education/training initiatives
Preferred Education Skills and Experience:
+ Master’s degree in counseling, social work, or other relevant area preferred.
+ A minimum of two years of professional work experience in higher education, including direct involvement with students and management of university processes preferred.
+ Experience working in the areas of discrimination, harassment, and retaliation as they relate to civil rights and related protections.
+ Experience working in the areas of Title IX and campus sexual violence.
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