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Engineer II

Location : KALAMAZOO, MI, United States

Job Family : Engineering

Job Type : Regular

Posted : May 1, 2025

Job ID : 56709

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Job Description

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At Parker Aerospace, we develop technologies and innovative solutions that enable reliable, efficient and increasingly sustainable flight for the lifecycle of the aircraft, including aftermarket support. Our passionate people with deep engineering expertise, together with our breadth of differentiated technologies, ensure that we make the extraordinary happen and continue to shape the future of aviation in partnership with our customers.

As a member of our team, you are instrumental in fulfilling our mission: 'Enabling Engineering Breakthroughs that Lead to a Better Tomorrow.' Pursuing a career at Parker presents unlimited opportunities for both professional and personal development. Working with some of the most brilliant minds in the industry, your contributions will be pivotal in developing innovative technologies and products, significantly contributing to Parker’s goal of addressing the world’s most pressing engineering challenges. At Parker, our team members belong, matter and make a difference.

Position Summary

We are seeking a motivated and detail-oriented Engineer II to join our Fielded Products Sustaining Team. In this role, you will play a critical part in ensuring the reliability and performance of our products in the field and during aircraft production. You will collaborate closely with customers and suppliers to identify, address, and resolve issues and defects that arise in our components, ensuring that our products meet the highest standards of quality and reliability.

As the technical customer focal point, you will be responsible for handling all technical inquiries and providing expert support related to Returned Material Authorizations (RMAs) and Failure Analysis Reports (FARs). Your technical expertise will be essential in guiding customers through product improvements aimed at enhancing component reliability, manufacturability, and cost-effectiveness.

Essential Functions

+ Serve as the main technical contact for customers, providing timely responses to all technical inquiries. Supporting the RMA and FAR processes, ensuring thorough analysis and resolution of issues. Analyze customer feedback and performance data to identify trends and areas for improvement in product design and manufacturing processes.

+ Maintains frequent formal and informal interface with customers and suppliers to investigate and resolve product issues and defects identified during aircraft production or in-field operations. Gains customer confidence in overall support of customer programs.

+ Work closely with cross-functional teams, including design, manufacturing, and quality assurance, to drive continuous improvement initiatives.

+ Ensure timely and efficient completion of engineering projects to achieve company, customer, and product reliability and cost objectives.

+ Interprets and validates test results for accuracy and precision. Ensures conformance to product qualification procedures and parameters to achieve customer and product reliability and safety standards.

+ Provides technical information for review with product engineering teams using established engineering practices, standards, and documentation methods (e.g. structured design process; customer design reviews). Writes supporting documentation for procedures and technical reports.

+ Ensures consistent engineering standards, processes, and documentation methods are used in project deliverables, by applying engineering principles and technical judgment.

+ Maintains professional and technical knowledge by attending educational workshops, reviewing technical publications, benchmarking best practices, and/or participating in professional associations.

+ May execute the duties associated with Export Compliance, including division- or site-wide Export Compliance Program. May act as Division's Export Administrator.

+ Investigates and resolves compliance problems and responds to questions from internal or customer sources and government regulatory agencies. May draft or prepare responses on behalf of Group/Division positions.

+ Maintains and coordinates contacts with domestic and foreign civilian and military representatives, as well as customers and government agency officials. Analyzes problem/opportunity areas, structures data-gathering and evaluation of internal processes, and coordinates responses.

+ May research, develops, and manage activities related to international business development activities (e.g. contract terms for use with non-U.S. customers and suppliers; international letters of credit). Supports low-cost strategies and opportunities associated with international supplier and offset strategies and assisting with negotiations. Develops recommendations for general and specific courses of action.

+ Coordinates training and business meetings to facilitate the exchange of information on contract review. Develops and implements programs to increase cross-functional knowledge and awareness of contracting requirements and policies as needed.

Qualifications

+ Bachelor’s degree in Engineering (Mechanical, Aerospace, or related field).

+ Ability to perform the essential functions of the job typically acquired through 2-3 years of experience in engineering roles, preferably in aerospace or a related industry.

+ Demonstrated problem solving and root cause analysis skills utilizing tools such as 8D, Apollo, Minitab, 5-Why, etc.

+ Has working knowledge of engineering domain principles and techniques, product functionality, industry practices, regulations, and policies. General knowledge of other related engineering and technical areas and the ability to analyze complex technical issues Excellent communication and interpersonal skills, with a customer-focused mindset.

+ Proficient with engineering design and analysis tools (e.g. computer-aided design or modeling systems); ability to use standard software packages. May require capability using specialized software applications or languages.

+ Ability to work with general objectives regarding projects and team goals; applies judgment in selecting procedures and techniques that should be applied. Works collaboratively in a team environment.

+ Ability to effectively communicate status, actions, recommendations, and other technical information with clarity and precision. Responsive to inquiries from other engineering and business teams, suppliers and customers.

We offer a comprehensive and competitive total compensation package.

Come join the Parker Aerospace Team! We are proud to offer competitive compensation, including participation in annual incentive programs, and benefits designed with health, wealth, and well-being in mind.Our competitive package includes:

Benefit & Retirement Plans

Parker offers competitive benefit programs, including:

+ Comprehensive coverage for medical, prescription drugs, dental, vision, voluntary optional life, accident insurance, hospital indemnity insurance and critical illness insurance with competitive premium cost.

+ 401(k) Plan with company matching contributions at 100% of the first 5% of pay

+ Company provided defined-contribution retirement plan with annual contribution equal to 3% of pay

+ Career development and tuition reimbursement

+ Other benefits including paid parental leave, short and long-term disability programs, adoption assistance, a Care.com membership and financial planning assistance are provided at no cost to you.

+ Supplemental benefit programs including identity protection, legal protection, and pet wellness are available at competitive rates.

+ Paid Time Off and up to 15 Company-Paid Holidays.

Parker Purpose Opportunities (Social Responsibility):

+ Business Resource Groups promoting diversity, equity, and inclusion.

+ Engagement activities celebrated throughout the year. Examples include Internal Career Day, FYE Celebration, anniversary recognition events, employee appreciation week, veteran appreciation, and more!

+ The Parker Foundation provides access to donation matching, disaster relief, charitable organization funding, and paid volunteer hour s.

Additional Benefits:

+ Employee discounts on various services (car purchases, computer purchases, life adventures, etc.).

+ Employee Referral program - Refer a family member or friend and receive a generous award for referrals that are hired (up to $4,000).

+ Dress for Your Day policy, offering flexible work attire options.

+ A free, on-site, 24-hour Fitness Center available to all active Team Members.

+ Grab a bite to eat at the on-site cafeteria that provides a wide array of breakfast, lunch, and snacks. We also have vending machines available during scheduled breaks and lunch periods.

Drug-Free Workplace

In accordance with Parker’s policies and applicable state laws, Parker provides for a drug-free workplace. Therefore, all applicants seeking employment with Parker will be subject to drug testing as a condition of employment.

Parker is an Equal Opportunity and Affirmative Action Employer.Parker is committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job related reasons regardless of race, ethnicity, color, religion, sex, sexual orientation, age, national origin, disability, gender identity, genetic information, veteran status, or any other status protected by law. U.S. Citizenship is required for most positions.

Minority/Female/Disability/Veteran/VEVRAA Federal ContractorIf you would like more information about Equal Employment Opportunity as an applicant under the law, please go to http://www.eeoc.gov/employers/upload/eeoc\_self\_print\_poster.pdf and http://www1.eeoc.gov/employers/upload/eeoc\_gina\_supplement.pdf (06/20/2006) (C/O July 2015).

This position is subject to meeting U.S. export compliance and/or U.S Government contracting citizenship eligibility requirements .