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Description You are energized by continuous learning and surround yourself with opportunities for personal and detail oriented development. You are comfortable rolling-up your sleeves to solve for the root cause. You are process driven and analytical. You can operate effectively in times of change and uncertainty. You strive to be #1 in the areas that you are passionate about. Past colleagues would describe you as trustworthy and authentic. You know you have an impact on the people and customers you support.

Job Responsibilities

• Serve as the primary point of contact for support and issue resolution as well as development needs related to selected business applications (e.g., ERP, MES, QMS, CRM, PLM, integrations etc.)

• Document the application architecture and improve support processes and standard operating procedures.

• Collaborate with stakeholders to understand business needs and translate them into functional solutions.

• Manage application user access, configuration, and administration.

• Lead or support selected application rollouts, upgrades, migrations, and other IT projects.

• Coordinate testing, training, and change management activities.

• Maintain data quality and consistency across integrated applications.

• Perform routine audits and system health checks.

• Coordinate with Corporate IT Shared Services Support as needed to ensure seamless support for business.

• Coordinate with Corporate IT Shared Services Support as needed to ensure seamless support for business.

• Reports to Det-Tronics IT Manager

To be successful in this role you will need

• Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field.

• 5+ years minimum of experience supporting manufacturing information technology in a manufacturing environment

• Demonstrated expertise in managing and developing business applications

• Effective documentation, communication and interpersonal skills, with the ability to collaborate with cross-functional teams and stakeholders at all levels of the organization.

• Knowledge of manufacturing processes, systems, and technologies is considered a plus

• Experience in different business and manufacturing IT applications and implementation projects such as ERP, MES, QMS, PLM, Sales tools and Integrations is considered a plus

• Familiar with Agile principles, ITIL and SCRUM techniques

• Highly motivated with the ability to take ownership of IT issues and requirements and follow through to conclusion

• Knowledge and understanding of IT infrastructure and core elements like Hosting , Work Stations and Network

• Hands on IT skills / experience in scripting & trouble shooting applications Requirements Cisco Technologies, Citrix Technologies, Cloud Technologies, Dell Technologies, Firewall Technologies, Active Directory, Backup Technologies, Computer Hardware, Configuration Management, Customer Service, JDE EnterpriseOne, Manufacturing execution system, QM - Quality Management, Product Lifecycle Management, ITIL Processes, Windows Workstation, Workstation Hardware, Workstations, PC Desktop - Workstation, Workstation Support, ERP - Enterprise Resource Planning, Manufacturing, Manufacturing Facility Technology Doesn't Change the World, People Do.®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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