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Description

We are seeking a detail-oriented and motivated Collections Specialist to join our accounts receivable team. In this role, you will be responsible for contacting customers to collect outstanding payments, resolving billing issues, and maintaining accurate records. You will play a key role in managing the company’s cash flow and reducing delinquency rates.

Key Responsibilities:

+ Contact customers via phone, email, or mail to follow up on overdue accounts

+ Review and monitor customer accounts to identify past-due balances

+ Negotiate payment arrangements and establish repayment plans when needed

+ Research and resolve customer disputes or billing discrepancies

+ Document all collection activities in the company’s database

+ Collaborate with internal departments such as Sales and Customer Service to resolve issues affecting collections

+ Generate and analyze aging reports to track outstanding receivables

+ Escalate accounts to management or legal for further action when necessary

+ Maintain compliance with company policies and applicable regulations

Requirements

+ High school diploma or GED required; Associate's or Bachelor's degree in Finance, Accounting, or related field preferred

+ 1–3 years of experience in collections, accounts receivable, or a similar role

+ Strong communication, negotiation, and interpersonal skills

+ Proficiency with Microsoft Office (especially Excel) and accounting software

+ Ability to manage multiple tasks and prioritize effectively

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

• 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .