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Description

We are looking for a detail-oriented Consumer Lender - Support specialist to join our client in Newark, Ohio. This is a long term contract position ideal for someone with a strong background in collateral management, banking operations, and proficiency in Microsoft Excel. The role involves ensuring compliance with lien placement processes, managing loan documentation, and supporting the overall installment lending operations.

Responsibilities:

• Prepare and send paid statements and documentation to customers as part of completing tasks related to the Paid Off report.

• Release liens, process entries in the Transaction Management System, and ensure accurate block entries.

• Apply state-specific vehicle laws, lien placements, and title assignments to secure the bank’s interest.

• Handle out-of-state title transfer requests and process electronic titles through online systems.

• Review loan documents, coordinate with lenders, and gather necessary information for timely lien placements.

• File and terminate statements using the appropriate Secretary of State site when applicable.

• Conduct compliance checks on secured installment collateral to verify lien accuracy.

• Identify, monitor, and resolve exceptions, notifying relevant divisions as needed.

• Provide loan payoff quotes and process payoff transactions promptly.

• Analyze weekly collateral reports and handle special requests for lien terminations and continuations.

Requirements • Prior experience in collateral management and banking operations.

• Proficiency in Microsoft Excel for data analysis and reporting.

• Knowledge of state-specific vehicle laws and lien placement processes.

• Familiarity with electronic title processing systems.

• Strong attention to detail and ability to review loan documentation for accuracy.

• Experience with compliance checks and exception tracking.

• Ability to work independently and manage multiple tasks efficiently.

• Excellent communication skills for liaising with lenders and internal teams.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

• 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .