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Residential Energy Programs Intern

Salary

$16.72 - $20.33 Hourly

Location

Tacoma, WA

Job Type

Classified

Job Number

S0020-25N

Department

Power

Division

Power Management

Opening Date

05/01/2025

Closing Date

5/15/2025 5:00 PM Pacific

+ Description

+ Benefits

+ Questions

Position Description

Tacoma Power's Power Management division is looking for a Residential Energy Programs Intern to join their team.

This is a limited-duration entry level position for students enrolled in a college program and up to one year post graduation, intended to provide exposure and experience with the services offered by Tacoma Power. The position will assist Tacoma Power in delivering value to its customers and the community through conservation programs, energy education and outreach at community events. The efforts this position will assist with include but are not limited to; c onducting basic electrification assessments to customers, preparing reports, reviewing processes and recommending improvements to increase efficiencies and program participation, engaging with customers participating in conservation programs, and at community events; giving presentations to community groups like neighborhood councils and environmental clubs; reviewing rebate applications for eligibility.

Responsibilities Include:

+ Conduct basic electrification assessments to Tacoma Power customers. Assist field staff with energy audits to assess energy efficiency needs, prepare energy audit and electrification assessment reports that include recommendations to improve energy efficiency, inform on appropriate programs available, and explain programs and processes.

+ Review conservation rebate and electrification projects for eligibility and update information on internal software systems. Provide initial screening and analysis for program inquiries. Examine submittals of technical product documents for accuracy and completeness. Engage with customers: explain program requirements and processes, work closely with customers to ensure smooth processing of projects by providing hands-on concierge service from initial application and bid process through installation and inspection.

+ Assist in planning, logistics, and staffing to represent Tacoma Power at various events (primarily evenings and weekends) to promote energy efficiency and renewable energy programs and services offered by the utility.

+ Assist the Residential Customer Energy Programs team in meeting program objectives as assigned.

+ Research new efficiency related topics.

+ Audit conservation program documents on sharepoint and rebate processing software how to’s, provide recommendations for updates, organization, and clarity.

The expected duration of the internship is one year, 40 hours per week regular business hours, Monday through Friday.

Qualifications

Minimum Education*

High School Diploma or GED

Minimum Experience*

1 year of post-high school training

*Equivalency: 1 year of experience = 1 year of education

Licensing, Certifications and Other Requirements

Depending on assignment, some positions may require a valid Washington State Driver's License

Knowledge & Skills

+ Customer Focus

+ Communicates Effectively

+ Accountability

+ Action Oriented

+ Collaborates

Selection Process & Supplemental Information

This recruitment is being managed by Elise Drennen, if you would like to be notified of similar opportunities or stay connected with things going on at Tacoma Public Utilities and the City of Tacoma, connect with me on LinkedIn! (https://www.linkedin.com/in/alissanoland/)

Apply

Interested individuals should apply online and attach a detailed resume and cover letter that includes job experience, major responsibilities and accomplishments related to this position.

Applications will be reviewed as they are received for interview consideration.

Reference checks will be conducted on final candidates and appointment is subject to passing a background check.

Tacoma Power

Tacoma Power (https://www.linkedin.com/company/tacoma-power/) is an almost 100% hydroelectric, municipally-owned public power utility, located in Tacoma. We serve approximately 180,000 customers as one of the three operating divisions of Tacoma Public Utilities, alongside Tacoma Water and Tacoma Rail. As one of the most livable, walkable cities in the country, you'll find that Tacoma is a great fit for all interests with places to bike, run, hike, and explore, the perks of a big city, and the charm of a small town.

City of Tacoma Commitment to Diversity and Inclusion

Tacoma's diversity is its greatest asset. Tacoma embraces its multi-cultural and multi-ethnic character. Communities of color and immigrant communities are fundamental to Tacoma's entrepreneurial spirit, workforce, and long-term success. In Tacoma, equity and empowerment are top priorities, meaning that all Tacoma residents must have equitable opportunities to reach their full potential and share in the benefits of community progress. One of our goals is for the City of Tacoma workforce to reflect the community it serves. We actively work to eliminate racial and other disparities and welcome candidates with diverse backgrounds and/or multicultural skill sets and experiences. Our goal is for Tacoma to be an inclusive and equitable place to live, work, and play.

The City of Tacoma is an Equal Opportunity Employer and values diversity in its workplace. Applicants are considered for positions without regard to race, color, religion, sex, national origin, ancestry, age, marital or veteran status, disability, sexual orientation, gender identity, or any other basis prohibited by federal, state, and local laws.

Communication from the City of Tacoma

We primarily communicate via e-mail during the application process. E-mails from cityoftacoma.org and/or governmentjobs.com must be placed on your safe domain list to ensure that you receive notifications in a timely manner. As a precaution, you may also want to check your junk e-mail folders.

For assistance with the NEOGOV application process, questions regarding this job announcement, or if you are experiencing complications while applying, please contact the Human Resources office at 253-591-5400 by 4:00 pm of the closing date of the job announcement. This will allow time to assist you before the job announcement closes. (For technical difficulties using the NeoGov system, call the applicant support line at 1-855-524-5627 between 6:00 AM and 5:00 PM Pacific Time.)

The City of Tacoma provides excellent medical, dental and vision plans for the whole family; paid holidays and paid leave; participation in the Tacoma Employees' Retirement System (alternate plan for Police/Fire); continuing education and advancement opportunities and a growing variety of City-sponsored health and wellness opportunities and incentives.

Medical Coverage: For eligible employees and their families, including domestic partners and dependent children age 26 or younger.

Dental Coverage: For eligible employees and their families, including domestic partners and dependent children age 26 or younger.

Vision Coverage: For eligible employees and their eligible dependents.

Paid Leave: City employees are entitled to received paid holidays, sick/vacation leave or personal time off (PTO), depending upon union affiliation and appointment type.

Insurance Plans: Employees are covered by a long-term disability plan. Short-term and expanded long-term disability insurance plans are also available to employees. The State Industrial Insurance Act also covers employees.

Deferred Compensation: Income can be set aside on a pretax basis and invested for supplementation of normal retirement income.

Retirement: All employees of the City, except members of the Police and Fire services, Tacoma Rail and certain project employees, are included in the Tacoma Employees' Retirement System. Information on the Tacoma Employees' Retirement System can be found at www.cityoftacoma.org or by calling (253) 502-8200.

Other Employment Information

Direct Deposit: Employees are paid on a bi-weekly schedule by direct deposit.

Salary Increases: Based on satisfactory job performance, the City provides for a regular progression of salary increases for most classifications according to the salary schedule.

Union Affiliation: Many job classifications are covered by union security provisions which require union membership, dues, or payment of equivalent service fees.

Note: The provisions of this job announcement do not constitute an expressed or implied contract. Any provision contained herein may be modified and/or revoked without notice.

01

Do you have a High School Diploma or GED?

+ Yes

+ No

02

Do you have 1 year of post-high school training?

+ Yes

+ No

03

Do you have a valid Washington State Driver's License or ability to obtain one at time of appointment?

+ Yes

+ No

04

Why are you interested in this position?

05

One of the City's Principles that guides us is Equity. Describe what equity means to you and describe an experience you have working with diverse groups of people.

06

Describe any experience you may have working directly with customers.

07

Describe your experience working on a team.

08

Please tell us how you learned about this job opening.

+ Job Interest Card notification

+ Internet search

+ Professional organization

+ Community organization

+ Military organization

+ Union job posting

+ City of Tacoma employee

+ Online job board posting

+ Word of mouth

+ Linkedin

+ Indeed

+ Facebook

+ Instagram

+ Government Jobs

+ NWPPA

+ Other

+ SEED

09

Please specify where you learned about this internship?

Required Question

Employer

City of Tacoma

Address

Human Resources Department 747 Market Street Tacoma, Washington, 98402-3764

Phone

253-591-5400

Website

http://www.cityoftacoma.org

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