• CRM Product Manager

    Aveanna Healthcare (Atlanta, GA)


    CRM Product Manager

     

    ApplyRefer a FriendBack

    Job Details

    Requisition #:

    204891

    Location:

    Atlanta, GA 30339

    Category:

    Business Operations

    Salary:

    $110,000.00 - $120,000.00 per year

    Position Details

    Join a Company That Puts People First!

     

    At Aveanna, we’re proud to foster a workplace culture that celebrates diversity, encourages connection, and supports our team members every step of the way. Here’s what sets us apart:

     

    Award-Winning Culture

     

    - Ranked the #1 company to work for in Georgia in 2024 by U.S. News & World Report.

     

    Employee Connection & Support

     

    - Aveanna Connection Groups: Employee-led groups where shared identities and experiences create spaces for connection, collaboration, and support.

     

    - Aveanna Social Circles: Join groups based on your interests, like books, music, or movies, to build camaraderie and lasting friendships.

     

    - Aveanna Employee Relief Fund: A resource to help our team members through unexpected hardships, because we’re stronger together.

     

    Inclusive Learning Environment

     

    - We believe in growing together. Our inclusive learning sessions are open to all employees, fostering collaboration and shared success.

     

    Commitment to Community

     

    - Every year, we dedicate a day to giving back through our Annual Service Day, making a meaningful impact in the communities we serve.

    Position Overview

    The CRM Product Manager is responsible for the development, integration, and implementation of the CRM system that fits the needs of Aveanna’s Business Development Team.

     

    Essential Job Functions

     

    Responsible for implementing and maintaining the effectiveness of our CRM system.

     

    Partner with leaders in identifying process improvement and technology solutions that will meet the team’s needs and priorities.

     

    Train and develop employees on the CRM system.

     

    Provide daily support to users of CRM system.

     

    Work with teams as a Subject Matter Expert to analyze the technical impacts and to propose technical solutions.

     

    Actively lead and participate in change management lifecycle, including implementation, testing, and support.

     

    Proposed initiatives and identify new product development and enhancements to assure we are positioned for success.

     

    Act as a technical expert for the CRM Product, overseeing and approving the major technical decisions.

    Requirements

    CRM product management experience

     

    Must have experience managing business requirements through all phases of the development lifecycle

     

    Must be able to facilitate meetings and workshops, keeping participants engaged, attaining outcomes and deliverables

     

    Technical skills

     

    Healthcare experience preferred

     

    Preferences

    N/A

    Other Skills/Abilities

     

    Must be able to adhere to confidentiality standards and professional boundaries at all times

     

    Must possess a strong sense of urgency and attention to detail

     

    Excellent communication skills both written and verbal

     

    Proven ability to work independently at times and within a team

     

    Demonstrated ability to prioritize multiple tasks to meet deadlines

     

    Demonstrated ability to interact in a collaborative manner with other departments and teams

    Physical Requirements

    Must be able to speak, write, read and understand English

     

    Must be able to travel

     

    Must be able to lift 50 pounds

     

    Prolonged walking, standing, bending, kneeling, reaching, twisting

     

    Must be able to sit and climb stairs

     

    Must have visual and hearing acuity

     

    Must have strong sense of smell and touch

     

    Environment

     

    Performs duties in an office environment during agency operating hours

     

    Must be able to function in a wide variety of environments which may involve exposure to allergens and other various conditions

    Other Duties

    Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

    Vaccination Requirements

    As an employer accepting Medicare and Medicaid funds, employees must comply with all health-related requirements in all relevant jurisdictions, including required vaccinations and testing, subject to exemptions for medical or religious reasons as appropriate.

     

    As an employer accepting Medicare and Medicaid funds, employees must comply with all health-related requirements in all relevant jurisdictions, including required vaccinations and testing, subject to exemptions for medical or religious reasons as appropriate.

     

    Notice for Job Applicants Residing in California (https://www.aveanna.com/CaliforniaPrivacyNotices.html)

     

    Apply