"Alerted.org

STREET MAINTENANCE DISPATCHER - Range 10 / AMEA

Print (https://www.governmentjobs.com/careers/moa/jobs/newprint/4924929)

Apply



STREET MAINTENANCE DISPATCHER - Range 10 / AMEA

Salary

$20.77 - $26.42 Hourly

Location

Anchorage, AK

Job Type

Regular / Full Time

Job Number

2025-00442

Department

Maintenance & Operations Department

Division

Street Maint Ops 2

Opening Date

05/01/2025

Closing Date

5/12/2025 5:00 PM Alaska

+ Description

+ Benefits

+ Questions

Job Information

Open to the general public and any current Municipal employee.

This position is represented by the Anchorage Municipal Employee Association (AMEA) and is subject to the provisions of the current agreement between the Municipality of Anchorage and the Union.

DEPARTMENT: Maintenance & Operations

HOURS OF WORK: Monday to Sunday 06:00 to 19:30; varies during winter operations

Remote work schedule opportunities (telecommuting) may be considered after successful completion of probation, at the discretion of management and with the approval of the department head. Not all positions are eligible for remote work (telecommuting) per P&P 40-40.

To be considered for employment, applicants must be legally authorized to work and accept employment in the United States. The Municipality of Anchorage is not able to provide any type of sponsorship, including Student Visas and Employment Visas, under any circumstances.

Example of Duties

Receives and documents complaints and requests for service; provides information to the public, the Municipality of Anchorage and other agencies concerning Street Maintenance activities and procedures; dispatches appropriate personnel to service requests; pursues resolution of problems and complaints through research and referral of work requests; performs miscellaneous clerical tasks. Responsible for opening and closing the Street Maintenance Dispatch Center. This position handles heavy volumes of telephone traffic. Diplomacy and proper telephone etiquette are required. Must be able to send prompt and accurate information to Street Maintenance Crews and ROW enforcement officers via radio, paging devices, written messages and telephone. Utilize GIS systems to update real time public maps regarding Street Maintenance operations. Train Street Maintenance personnel on use of tablet devices to enter completed work. Perform other related duties as assigned.

Minimum Qualifications / Substitutions / Preferences

High school diploma, GED, or equivalent, and two (2) years of experience in office clerical work.

OR

Associate’s degree in Accounting, Business, Computer Information Systems, or similar discipline, and experience in office clerical work

Must posses and/or obtain:

+ Ability to type at a net speed of 35 WPM.

+ Satisfactory background check which includes criminal, education, and employment history at time of hire.

Preference:

+ Valid State of Alaska Driver's License.

Additional Important Information

Preference will be given to Anchorage Municipal Employees Association (AMEA) employees. AMEA employees who are successful in the screening process will be forwarded to the department for consideration prior to any non-AMEA applicants.

The Municipality of Anchorage participates in the U.S. Department of Homeland Security E-verify Program. For more information, please go to http://www.uscis.gov/E-verify. E-Verify® is a registered trademark of the U.S. Department of Homeland Security.

If selected for hire, the appointment in this position will be conditional based upon a satisfactory Municipal Employment Office conducted Background Check. A Background Check encompasses criminal history, verifying education, and verifying dates of employment.

If selected for hire, appointment in this position will be conditional based upon the submission of a current documentation/certification of the typing speed ability. The documentation/certification must contain the applicant's name and be current within the past one (1) year.

Military Service Interview Preference

Veterans who wish to be considered for interview preference, as permitted in Municipal Personnel Rules 3.30.031 D, must attach to the application a copy of their DD Form 214, DD Form 256, NGB Form 22, or a letter from the US Department of Veterans Affairs, recognizing the person as a veteran. The attached documentation must show an honorable discharge or general (under honorable conditions) discharge. The minimum qualifications of the position must be met for preference consideration.

Individuals currently serving as a member in good standing in the National Guard or the organized military reserves who wish to be considered for interview preference, as permitted in Municipal Personnel Rules 3.30.031 D, must attach proof of current service to the application. Proof of current service can be shown by submission of a statement of service which, at a minimum, shows the full name, date of birth, Social Security Number, date service began, branch of service, rank, name of command providing the information, and unit of assignment. The statement of service must be on a form or letterhead of the individual’s command organization, and shows the name, signature, title, and contact information of the signer providing the statement of service. The minimum qualifications of the position must be met for preference consideration.

The Municipality of Anchorage is an Employer of National Service. Please be sure to include any volunteer work with AmeriCorps, Peace Corps, or other national service programs on your application in the work history portion.

Application Process

Once an applicant selects on the "Apply" link underneath the header section of a vacancy announcement, they will be directed to the www.GovernmentJobs.com website to log into their existing account (or to create an account) of their application profile. Applicants will create or review their profile, make any updates necessary, and submit their application from their personal account.

NOTE: The GovernmentJobs website and applicant's profile accounts are not administered by the Municipality of Anchorage. For technical assistance or customer service regarding an account profile, applicants may contact the GovernmentJobs customer support line at 1-855-524-5627.

For general questions regarding Municipal vacancy announcements or the employment process with the Municipality of Anchorage, applicants may contact the Human Resources Department at 907-343-4442 during regular business hours of Monday through Friday, 8:00 am to 5:00 pm, Alaska Standard Time.

The MOA is an EO and AA Employer and complies with Title I of the ADA.

For information regarding requests for reasonable accommodations related to employment under the Americans with Disabilities Act, please contact the Municipality of Anchorage ADA Coordinator at 907-343-4571.

The Municipality of Anchorage (MOA) offers a competitive benefits package to eligible employees that may include:

Health / Medical Benefits:

+ Medical/Dental/Vision/Audio

+ Life Insurance

+ Dependent Life Insurance

+ Short Term Disability

+ Long Term Disability

+ Flexible Spending Accounts – Health and Dependent Care

+ Health Savings Accounts

Retirement:

+ State of Alaska Public Employee Retirement System (PERS) Program

+ 401(k) and 457 Savings Plans

Employer Paid Benefits:

+ Employee Assistance Program

+ Paid Leave Plan

+ 13 Paid Holidays

For an overview of our medical benefit package go to http://www.muni.org/Departments/employee\_relations/Pages/BenefitsSummaries (http://www.muni.org/Departments/employee\_relations/Pages/BenefitsSummaries.aspx) .

01

In order to be considered, applicants must provide accurate and complete education and work history information in its entirety. The referenced information listed on the online application will be used to determine the applicant's qualifications toward meeting the minimum requirements for the position (e.g., if you list that you have 6 years of experience in a certain field, that experience must be easily identifiable on the 'Work Experience' section of your application).

Attaching a resume is not an alternative to filling out the application in its entirety. Noting "see resume" or any similar comment on any portion of your application may lead to you being disqualified for the position.

If the experience you reference in the below questions is not clearly included and described in your Work History section, your application will be considered not qualified for this position and you may be removed from consideration.

Do you understand, in order to be considered for this position, accurate and complete education and work history information must be provided?

+ Yes

+ No

02

Are you legally authorized to work and accept employment in the United States?

+ Yes

+ No

03

Are you a current Municipal employee?

+ Yes

+ No

04

Are you affiliated with the Anchorage Municipal Employees Association (AMEA) Union?

+ Yes

+ No

05

Which best describes your completed level of education?

+ Less than high school

+ High school diploma, GED, or equivalent

+ Associate’s degree or higher in Accounting, Business, Computer Information Systems, or similar discipline

06

Which best describes your experience in office clerical work?

+ None

+ Less than 2 years

+ 2 years or more

07

Describe the experience that relates to this position in detail, that you referenced for the above question, and indicate which position(s) in your application's Work History supports your response.

Noting "see resume", "N/A", or a similar comment may result in you being removed from consideration for this position.

08

Do you have the ability to type at a net speed of 35 WPM? ** If selected for hire, appointment in this position will be conditional based upon the submission of a current documentation/certification of the typing speed ability. The documentation/certification must contain the applicant's name and be current within the past one (1) year.

+ Yes

+ No

09

Do you have a valid State of Alaska Driver's License?

+ Yes

+ No

Required Question

Employer

Municipality of Anchorage

Address

632 W 6th Avenue, Suite 605 Anchorage, Alaska, 99501

Phone

(907) 343-4442

Website

http://www.muni.org/jol

Apply

Please verify your email address Verify Email