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Community Service Professional 3

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Community Service Professional 3

Salary

$3,904.00 - $7,025.00 Monthly

Location

Lake Charles, LA

Job Type

Classified

Job Number

IMCAL 2025 - 24

Department

LDH- Imperial Calcasieu Human Services Authority

Opening Date

05/01/2025

Closing Date

5/8/2025 11:59 PM Central

+ Description

+ Benefits

Supplemental Information

Imperial Calcasieu Human Services Authority (ImCal HSA) exists so that citizens with mental health, addictions, and developmental challenges residing in the parishes of Allen, Beauregard, Calcasieu, Cameron, and Jefferson Davis are empowered, and self-determination is valued such that individuals live a satisfying, hopeful, and contributing life.

This position may be filled as a job appointment. Job appointments may last up to 4 years & may be converted to a probational appointment.

No Civil Service test score is required in order to be considered for this vacancy.

To apply for this vacancy, click on the “Apply” link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.

*ResumesWILL NOT be accepted in lieu of completed education and experience sections on your application. Applications may be rejected if incomplete.*

Note regarding the advertised pay range: The advertised maximum amount listed is the maximum salary a person can make while in this title/level over their career and not the maximum amount we are allowed to pay a new hire.

For further information about this vacancy contact: Leigh Conway [email protected]

Minimum Qualifications

MINIMUM QUALIFICATIONS:

Six years of experience in providing health or developmentally disabled services, counseling, health care management, or social services; OR

Six years of full-time work experience plus three years of experience in providing health or developmentally disabled services, counseling, health care management, or social services; OR

A bachelor's degree plus three years of experience in providing health or developmentally disabled services, counseling, health care management, or social services; OR

An advanced degree in a social sciences field, nursing, public health; public, hospital, or health administration; speech-language pathology or communication sciences and disorders; physical, occupational, recreational, or music therapy plus two years of experience in providing health or developmentally disabled services, counseling, health care management, or social services.

EXPERIENCE SUBSTITUTION:

Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.

Job Concepts

FUNCTION OF WORK:

To provide advanced level implementation, coordination, monitoring and evaluation of programs within offices specializing in services for those with developmental disabilities.

LEVEL OF WORK:

Advanced.

SUPERVISION RECEIVED:

Broad from a Community Services Supervisor, a higher-level professional or an administrator.

SUPERVISION EXERCISED:

May provide functional supervision over lower level Community Services Professionals.

LOCATION OF WORK:

Department of Health and Hospitals (DHH) and Human Services Districts/Authorities statewide.

JOB DISTINCTIONS:

Differs from the Community Services Professional 2 by the broad supervision received and the presence of more independent and complex assignments.

Differs from the Community Services Supervisor by the absence of direct-line supervision of professional and support level staff.

Examples of Work

Receive/screen inquiries/calls relative to persons contacting the Regional Office initiating appropriate disposition for assistance to person.

Conduct assessments, refer and develop support profiles/support plans for persons seeking system entry or services within the Developmental Disabilities Service System. Assists individuals in choosing appropriate goals/services making recommendations for specific support needs based on information gathered by assessments and by personal interview and information from outside sources.

Analyze evaluative information, identify and prioritize support needs/resources, develop components of support and/or initiate referrals for support from alternative entities.

Outlines appropriate specialized services for program participants based on plan of support and other pertinent data gathered during interview with program applicant/participant.

Plans and coordinates statewide program elements as appropriate to need of individual.

Monitors applicable program elements for individual satisfaction and for fiscal soundness.

Create, organize and maintain knowledge of community resources, advocacy organizations and provider agencies based within assigned region/territory available for referral for supports for individuals.

Serve individuals and families in the primary parish within the region as well as any other parishes as assigned.

Maintain working knowledge of Developmental Disabilities state and federally funded resources.

Be familiar with Entry Process, which includes a detailed review of medical, psychological, social and other evaluative information for presentation for review by entry review team consisting of credential professionals for entry decisions that require second level review of entry decision.

Prepare detailed plan outlining support needs and funding requests for presentation to family support review team in anticipation of funding decision.

Prepare appropriate documents for funding of approved agency services with thorough explanation to individual regarding fiscal process for reimbursement.

Attend court hearings and create supports and locate funding sources for individuals as ordered by a court representing agency and explaining agency supports to court personnel.

Respond to crisis situations as necessary to defuse the situation with agency resources or appropriate referral to outside agencies. Respond to Adult Protective Services referrals, collaborating and accompanying APS staff as necessary to assist in reducing risk to individual in need.

Prepare reports, maintain records and conduct professional correspondence relevant to all specialized areas/statewide program elements assigned.

Research and prepare appeal packet for supervisory approval for appeals within assigned programs submitting information to Bureau of Appeals within specified time frame.

Participate in appeal hearings before Administrative Law Judge presenting evidence for agency decision during hearing.

Serves as liaison and coordinator between individuals, their families, the community, and service providers.

Point of Entry for the referral process to the Community Support Team (CST) for persons living in assigned region. Linkage to CST requires development of a detailed plan of support, as well as gathering information from physicians, psychologists etc. to accurately reflect the needs of the individual.

Assist IMCAL HSA in: special projects, various IMCAL HSA activities, Emergency Waiver Request, updating Waiver Request information, and other office functions as requested.

Networking, meeting, and serving as liaison with a variety of agencies, and organizations (local, state, professional, advocacy, legal/court) to coordinate and maintain a service delivery system for individuals and families with multiple needs (such as participating on an ISC/interagency Service Coordination team, representing IMCAL HSA at meeting).

Represent IMCAL HSA in a judicial trial for Family Support appeals, in person or by phone, to conduct fair hears, and present the evidence of the agency’s denial, before the Administrative Law Judge, the individuals, and their families.

Be familiar with The Data Review Team (DRT), which occurs on a rotating basis, to consist of at least 4 IMCAL HSA staff from the various programming areas to which they have knowledge (Early Steps, Cash, Subsidy, Family Support, Waiver, Entry Unit, Custody, Certification, ICF/DD, PASAAR) facilitated by the Quality Enhancement Monitor at least quarterly.

Serves as a liaison at the 14th Judicial Mental Health Court as needed.

Refer individuals to Entry Unit Supervisor who have an expired Statement of Approval as needed for individuals on the Registry for Services Registry who are being offered a waiver slot or individuals requesting Family Support Services. Provide current information to Statistical Resources, Inc. for all individuals who are being offered Waiver slots, including those who have permanent eligibility. 10% Other duties:

Participate in staff and unit meetings as necessary and as requested by unit supervisor.

Participate in individual meetings with supervisor as necessary to keep him/her abreast of caseload situations.

Participate in inter-unit collaborations for successful coordination of services of individuals in the DD system of delivery.

Participate in professional and educational trainings to maintain and improve professional skills.

Participate as necessary in emergency preparedness training and activities to be prepared in the case of such situations.

Attend Emergency Preparedness trainings, workshops, and maintain readiness to assist with state identified emergency situations. Assist as needed with Special Needs Shelter preparation and operation.

Participate in agency internal committees as needed to assist the regional office in review of cases for eligibility and/or funding decisions.

Represent the agency as requested by supervisory personnel being prepared to explain agency programs as necessary to the general public and/or families/groups/service providers.

Participate and complete other duties necessary to office functions

Louisiana State Government represents a wide variety of career options and offers an outstanding opportunity tomake a differencethrough public service. With an array of career opportunities in every major metropolitan center and in many rural areas, state employment provides an outstanding option to begin or continue your career.

As a state employee, you will earn competitive pay, choose from a variety of benefits, and have access to a great professional development program:

Insurance Coverage More information can be found at https://info.groupbenefits.org/

Parental Leave– Up to six weeks paid parental leave

More information can be found athttps://www.civilservice.louisiana.gov/Parental-Leave/Default.aspx

Holidays and Leave – State employees receive the following paid holidays each year:

+ New Year's Day

+ Martin Luther King, Jr. Day,

+ Mardi Gras,

+ Good Friday,

+ Memorial Day,

+ Independence Day,

+ Labor Day,

+ Veteran's Day,

+ Thanksgiving Day and Christmas Day.

***** Additional holidays may be proclaimed by the Governor

State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase.

Retirement – State of Louisiana employees are eligible to participate in various retirement systems (based on the type of appointment and agency for which an employee works). These retirement systems provide retirement allowances and other benefits for state officers and employees and their beneficiaries. State retirement systems may include (but are not limited to):

+ Louisiana State Employees Retirement System (www.lasersonline.org). LASERS has provided this video (https://lasersonline.org/wp-content/uploads/2016/07/Your\_Retirement\_System.mp4) to give you more detailed information about their system

+ Teacher's Retirement System of Louisiana (www.trsl.org),

+ Louisiana School Employees Retirement System (www.lsers.net), among others

Employer

State of Louisiana

Address

For agency contact information, please refer to

the supplemental information above.

Louisiana State Civil Service, Louisiana, 70802

Phone

(866) 783-5462

Website

http://agency.governmentjobs.com/louisiana/default.cfm

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