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Benefits Analyst

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Benefits Analyst

Salary

$70,720.00 - $90,000.00 Annually

Location

FL 33432, FL

Job Type

Full-Time

Job Number

4258

Department

City Manager - Admin, IT, MS

Division

Human Resources 04/02201

Opening Date

05/01/2025

Closing Date

5/15/2025 11:59 PM Eastern

FLSA

Exempt

Bargaining Unit

+ Description

+ Benefits

+ Questions

.

Job Description

The Benefits Analyst plays a critical role in supporting the administration, delivery, and continuous improvement of the City's employee benefits programs, including health, dental, life, and disability insurance; deferred compensation; wellness initiatives; and COBRA and retiree coverage.

Under the administrative direction of the Benefits Manager, the Benefits Analyst applies professional expertise to analyze business processes, design and document workflows, recommend and implement system solutions, and ensure seamless integration between technology and service delivery. This position serves as a key liaison among Human Resources, Information Technology, Payroll, employees, and external vendors to support and maintain the Benefits and Employee Self-Service modules within the City’s Human Resource Information System (Oracle HCM).

The Benefits Analyst is responsible for ensuring data integrity, optimizing system functionality, and providing technical and administrative support for benefits operations. Strong analytical, technical, and communication skills are essential, along with the ability to manage complex data, prioritize competing demands, and deliver a positive employee experience. The position requires a proactive approach, attention to detail, and a commitment to continuous improvement in service delivery and operational efficiency.

Essential Functions

+ Identifies changes in business processes to ensure efficient and accurate workflow and the best utilization of system capabilities to fit the City’s best practices. Works with Information Technology and Payroll to develop and implement improved processes.

+ Functions as the project manager for the Benefits and Employee Self Service modules of the HRIS system (Oracle HCM). Provides support and maintenance of the system. Acts as the department subject matter expert, maintain, and ensure data integrity by running queries and analyzing data, test system enhancements; recommend system solutions or alternative; and solicit input from and train users on system changes.

+ Develops data integrity protocols between Benefits, HR, and Payroll departments internal to the Benefits Module as well as protocols between Benefits and the user groups.

+ Execute, update, and audit biweekly and payroll processing of benefit deductions, perform reconciliations and audits of benefit data for new hires and changes to ensure enrollment accuracy, and monitor health premium arrears.

+ Analyze the flow of employee benefit data and develops internal procedures, guidance, and training for staff to facilitate the timely and accurate update of employee information and benefit records.

+ Analyze benefit processes and make recommendations for improved services, procedures, and structures.

+ Develop reports and procedures in conjunction with management to effectively interface with benefit-related systems.

+ Review and reconcile monthly invoices for the City's self-funded group health plan; prepares invoice for payment.

+ Monitors Group Medical expenditures and revenues to ensure budget accuracy includes tracking expenditures, forecasting budgeted funding, and reconciling payments to the budget; monitor contracts to ensure compliance with negotiated benefits.

+ Responsible for creating and maintaining purchase orders in Oracle HCM.

+ Maintains effective communications with the carriers and vendors and works together to resolve administrative problems and discrepancies.

+ Serve as a point of contact for various health & welfare employee benefits programs, such as group health, dental, vision, disability, life insurance, 401(a), 457(b), wellness program and initiatives, and employee assistance program.

+ Assists and advises employees on benefits matters regarding eligibility, claims resolution, coverage, and provisions.

+ Assist in coordinating and planning annual benefit open enrollment meetings; attend vendor-sponsored education sessions to assist employees as needed.

+ Participates in or independently conducts special projects, research, studies, and/or analysis pertaining to Benefits area.

+ Monitors, reviews and supervises benefits/payroll maintenance, i.e., insurance changes, new hires, separations, report distribution, records retention.

+ May guide and/or assist with Benefits initiatives and/or events such as wellness days, open enrollment, or provide general information and support for employees as needed.

Knowledge, Skills and Abilities

Knowledge of:

+ Various types of benefits such as health, dental, vision insurance, retirement plans, leave policies, wellness programs, and employee assistance programs.

+ Laws and regulations related to benefits, including the Affordable Care Act (ACA), Family and Medical Leave Act (FMLA), and COBRA.

+ Financial and accounting principles as they relate to benefits planning and analysis, including cost-benefit analysis and budgeting.

+ Data collection, analysis, and interpretation techniques to evaluate benefits programs and identify trends with an intermediate level of understanding

Skilled in:

+ Communicating both verbally and in writing to explain complex benefits information clearly to employees and negotiate with vendors.

+ The use of spreadsheet and database applications, data query tools, word processing software, electronic mail, and internet search tools.

+ In the use of least one complex human resource and payroll computer-based system (HRIS).

+ Microsoft Office Suite, specifically Excel, Word and Outlook.

+ Personnel management – effectively communicate, provide feedback, guidance, and clear expectations to varied professional level colleagues and City personnel.

Ability to:

+ Handle sensitive and confidential information ethically and professionally.

+ Perform mathematical calculations accurately, analyze data and use this information to optimize benefits program.

+ Manage multiple priorities in a fast-paced environment.

+ work well with others, including HR team members, employees, and external vendors or consultants.

+ Adjust to changes in the work environment, manage competing demands, and deal with frequent changes, delays, or unexpected events.

Minimum and Preferred Qualifications

+ Bachelor’s degree from an accredited college or university with a major in Insurance Administration, Healthcare Administration, Public or Business Administration, Human Resources, or a related field WITH

+ Four (4) years of progressively responsible experience in professional human resource management functions providing a broad knowledge of a variety of aspects of human resources analysis and/or administration with specific knowledge in Benefits and/or HRIS

+ Experience working with Oracle or other HRIS system to include report generation, data integrity, and analysis.

PREFERRED QUALIFICATIONS:

+ Experience working with report writing software such as Microsoft Access, Power BI, Crystal Reports, and/or Oracle OTBI preferred.

+ Professional Certifications (CEBS, SHRM-CP or greater).

+ Experience in local government within the State of Florida, particularly in self-insured and union environments.

+ Experience in servicing employee benefits programs with exposure to wellness initiatives, open enrollment, or general benefits education, emphasizing employee experience and effective communication.

Additional experience is accepted as a minimum requirement in lieu of the postsecondary degree on the following basis: additional four (4) years in lieu of the bachelor’s degree, and additional two (2) years in lieu of an associate degree.

POST OFFER PRE-EMPLOYMENT SCREENING REQUIREMENTS:

Final offer and employment are contingent upon successful completion of the following post-offer, pre-employment screening items:

+ Criminal Background Check

+ Education Verification

+ Certification/License Verification

The City of Boca Raton is an Equal Opportunity (https://www.myboca.us/1226/Equal-Employment-Opportunity) , Inclusive, Veteran's Preference Employer and Drug Free Workplace. It is the policy of the City of Boca Raton to prohibit discrimination on the basis of race, color, religion, gender, gender identity or expression, marital status, age, national origin, disability, pregnancy, familial status, sexual orientation, genetic information, or any other status or condition protected by applicable federal, state or local laws.

BENEFITS SUMMARY

Full-Time Non-Bargaining Employees

ANNUAL LEAVE: Shall accrue prior to an employee attaining permanent status in the classified service, and may be used after six (6) months of employment at the sole discretion of the Department Head, but it shall not be paid out upon resignation or termination unless the employee has attained permanent status (one full year). The maximum accrual is 360 hours.

Year of ServiceAccrual

0 to 5 full years8 hours per month

5 to 10 full years10 hours per month

10 to 15 full years12 hours per month

15 full years and over14 hours per month

CASH OUT OF ANNUAL LEAVE: Employees who have attained permanent status shall be permitted to cash out up to forty (40) hours of accrued and unused Annual Leave, either in a single lump sum payment or two or more partial payments, each fiscal year.

SICK LEAVE: 8 hours per month. Any hours in excess of 960 will be paid off annually at 50%. Upon retirement, employees with a minimum of 5 years continuous service will receive 50% of sick leave balance. Termination for reasons other than retirement shall be entitled to payment for accrued, but unused sick leave, as follows:

Years of servicePercentage

Less than 2 full years0%

2 to 5 full years10%

5 to 10 full years20%

10 full years or more30%

Retirement (normal, early or disability)50%

HEALTH INSURANCE (Premiums): Employee Medical (Base Plan) - Paid 100% by City. Employee contributions are required for the buy up employee coverage plans. Employee Dental (DHMO or Basic PPO Plan) & Vision (Basic Plan) paid 100% by City. Employee contributions are required for the Employee + Dependent(s) for the Medical, Dental, & Vision Plan.

CONTINUOUS SERVICE BENEFIT: As of December 1 each year - Paid during the month of December.

Year of ServiceBenefit

5 to 10 full years$600 annually

10 to 15 full years$800 annually

15 full years and over$1,100 annually

RETIREMENT PLANS: The two pension/retirement options are listed below:

+ An option to enroll in a Defined Contribution Retirement Plan. The Defined Contribution Retirement Plan will not require a mandatory contribution. The City will contribute seven (7%) percent of the annual base wages annually. The vesting period for this plan shall be one (1) year from date of hire in the classified service, which coincides with your one-year probationary period.

+ An option to enroll in a Defined Benefit Retirement Plan option is available. There is a ten (10) year vesting period with a multiplier of 2.00% at normal retirement and a mandatory seven and three-quarters (7.75%) percent employee contribution.

+ The two (2) options will be fully explained prior to an irrevocable selection.

Optional: 457 Deferred Compensation Savings Plan is available.

HOLIDAYS: 15 per year: 12 recognized holidays and 3 floating days which are allocated for the fiscal year beginning October 1, to all 8 hour per day employees. Employees hired between October 1 and March 31 shall receive 3 floating holidays. Employees hired between April 1 and September 30 shall receive 1.5 floating holidays. Floating holidays must be used within the fiscal year. Non-task employees working 10-hour days receive 10, 10-hour paid holidays but do not receive floating holidays.

FUNERAL LEAVE: Up to 3 workdays - In State; Up to 5 workdays - Out of State

TUITION REIMBURSEMENT: Full-time employees are eligible for tuition reimbursement as outlined in the City’s Tuition Reimbursement Policy which is available in Human Resources and subject to the availability of departmental funds.

MILITARY LEAVE: Members in military reserve units who attend annual training are entitled to paid leave not to exceed 30 days each calendar year.

EAP: Employees, spouses, and eligible dependents have access to five (5) face-to-face sessions with a counselor through Cigna's Employee Assistance Program (EAP). Services include assistance with legal, financial, parenting, elder care, pet care, and identity theft.