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Investigations Report Specialist - Word Processor 3

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Investigations Report Specialist - Word Processor 3

Salary

$38,459.20 - $56,201.60 Annually

Location

Des Moines - 50319 - Polk County, IA

Job Type

Full-time

Job Number

25-02988

Agency

595 Iowa Department of Public Safety

Opening Date

05/01/2025

Closing Date

5/21/2025 11:59 PM Central

LinkedIn Tag

#LI-POST

Point of Contact

Cheryl Heinzman [email protected]

To Apply

Applicants are encouraged to attach a cover letter and resume within the NEOGOV application.

+ Description

+ Benefits

+ Questions

Job Description

Only applicants who meet the Minimum Qualification Requirements and selective requirements will be placed on the eligible list.

The Iowa Department of Public Safety's Division of Criminal Investigation (DCI) is seeking a Word Processor 3 (Investigations Report Specialist) within the Transcription Unit.

Organization Background:

The mission of DPS is to serve the people of Iowa by providing public safety services with leadership, integrity and professionalism through the core values of courtesy, service and protection. The Department is a statewide law enforcement agency and includes the Administrative Services Division, the Iowa State Patrol, the Iowa Division of Criminal Investigation, the Iowa Division of Narcotics Enforcement, the Iowa State Fire Marshal and the Division of Intelligence. The Department works in conjunction with federal, state and local jurisdictions of the criminal justice community to provide for the safety of persons living in or traveling through the State of Iowa.

The Department of Public Safety, as a State of Iowa Executive Branch agency, offers exciting benefits:

• Health/Dental and Life Insurance

• Paid time off - Nine paid holidays plus generous paid vacation and paid sick leave which begin to accrue on your first day of employment

• Iowa Public Employees Retirement System (IPERS) defined benefit program

• Employee discounts from a variety of vendors

• Collaborative, creative, positive work environment

• Paid opportunities for professional growth and development - including training, courses, and conferences

Job Description:

• Edits and correct communiqués, reports, narratives, and interviews submitted by DCI field agents that may contain legal, medical, and/or law enforcement terminology.

• Creates comprehensive reports incorporating interviews, narratives, exhibits, photos, and other documents submitted by field agents for use by prosecutors.

• Creates reports of background checks of individuals and business entities.

• Transcribes investigative interviews pertaining to highly sensitive cases including, but not limited to, homicide, kidnapping, sexual assault, and child pornography.

• Proofreads for accuracy, grammar, sentence structure, consistency, and clarity; makes suggestions and corrections for author approval.

• Evaluates and proofreads reports of team members.

• Develops and revises forms, handbooks, and other documents as required by DCI staff.

• Uploads documents into imaging system.

• Assists with training new employees and distributing workload for the unit.

• Assists supervisor with evaluating new templates.

• Assist other DCI Support Operations units with projects on an as-needed basis.

• High attention to detail, excellent proofreading skills, advanced skill with MS Word, and commitment to confidentiality required.

• Must be able to work independently and maintain focus on time-sensitive tasks.

• Must have excellent time-management skills.

Other Information:

Must be able to pass a thorough background investigation conducted by Iowa Department of Public Safety investigators before a final letter of employment offer is delivered.

This is not a remote position. Hours are 8:00 A.M. to 4:30 P.M. Monday through Friday at DPS headquarters in downtown Des Moines.

Selectives

768 Word Processing:

6 months experience using standard word processing software to produce final draft correspondence, reports, and other documents without assistance.

Minimum Qualification Requirements

Applicants must meet at least one of the following minimum requirements to qualify for positions in this job classification:

1) All of the following (a and b): a. Ability to type at least 40 WPM NET,***demonstrated by the completion of a typing examination authorized by the Iowa Department of Administrative Services – Human Resources Enterprise; and

b. Two years of full-time experience in word processing functions such as: text editing and formatting, document storage and retrieval, and document merging experience.

2) Current, continuous experience in the state executive branch that includes one year of full-time work as a Word Processor 2.

For additional information, please click on thislink to view the job description. (https://das.iowa.gov/sites/default/files/hr/documents/class\_and\_pay/JobClassDescriptions/WordProcessor3-00063.pdf)

Additional Qualification Requirements

***Please Note: If you do not have a test, you may schedule a time with IowaWorks locations across the state, schools or other places to take tests. We are temporarily allowing ONLINE tests. Many free and reliable tests can be found by searching online. A site that has been popular amongst applicants is speedtypingonline.com . You may also use typing.com or typingtest.com . The test can be accepted if it is witnessed by another person and it has met the requirements/guidelines on the document submitted.

These guidelines must be met and need to be on the typing document you submit :

+ Gross number of words typed in a five minute timed test

+ Number of errors

+ Net words per minute (one point deduction for each error)

+ Your name and date must be on the document submitted to this office.

+ And it must be signed off by a witness or from the typing website's electronic signature.

+ Tests must be attached to the online application.

Why Choose the State of Iowa?

At the heart of our commitment to excellence is a dedication to our most valuable asset – our employees. Discover the outstanding benefits that set us apart as an employer of choice.

Our Robust Benefits Package Includes:

Competitive Compensation:

Enjoy a competitive salary that reflects directly on your skills and expertise.

Keep in mind, your wage is just one part of your total compensation. Unlock the complete value of your employment with the State of Iowa by using our user-friendlyTotal Compensation Calculator (https://das.iowa.gov/media/3773/download?inline) .Gain insights into your comprehensive annual compensation, including salary and State-provided benefits.

Health and Wellness:

Prioritize your well-being with our comprehensive health plans, including medical, dental, and vision coverage. Enjoy the peace of mind knowing that the State of Iowa covers 90% of the premiums, providing you and your loved ones with excellent coverage at a remarkably low cost.

Retirement Planning:

We are proud to offer the Iowa Public Employees Retirement System (IPERS). A defined benefit plan, IPERS benefits are guaranteed for life, meaning once you retire, you will receive the same monthly benefit for the remainder of your life (once vested). We invest in your long-term financial well-being, so you can retire with peace of mind.Click here to learn more about IPERS (https://ipers.org/members) .

Paid Time Off:

Life is unpredictable, and at the State of Iowa, we understand the importance of work-life balance. Our leave policies, including paid holidays, vacation, and sick leave with unlimited accrual, ensure you have the flexibility you need for personal and family matters.

Professional Development:

Elevate your career with continuous learning opportunities. We support your growth through training programs, workshops, and tuition reimbursement.

Employee Assistance Program (EAP):

We care about your well-being beyond the workplace. Access confidential counseling, resources, and support through our Employee Assistance Program.

Diversity and Inclusion:

Be part of a diverse and inclusive workplace that embraces all backgrounds and perspectives. We believe diversity is a strength that drives innovation.

Join Us - Elevate Your Career:

Ready to elevate your career with the State of Iowa?Click here (https://iowa.attract.neogov.com/recruitment/p/benefits) to explore more about our unparalleled benefits and discover what makes us unique. Your success is our priority!

01

Do you understand that the answers to all of the following questions must be truthful, honest, and accurate to the best of your ability? Please read all questions and answers thoroughly and make sure you understand them completely.Ensure the answers to your questions match the information filled out on your application and the attachments you have uploaded. If the answers to your questions are inconsistent with your application information or uploaded attachments, you will be given zero points for the question.Knowingly misrepresenting the facts when submitting any information related to an application, examination, certification, appeal, or any other facet of the selection process will result in your disqualification from this application and future employment with the state of Iowa.

+ Yes - I understand and agree.

+ No

02

PLEASE READ CAREFULLY

Have you filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq?

+ No - I have NOT filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq

+ Yes - I HAVE filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq

03

Do you meet both A and B: A. Ability to type at least 40 WPM NET as demonstrated by the completion of a typing examination authorized by the Iowa Department of Administrative Services – Human Resources Enterprise; and B. Two years of full-time experience in word processing functions such as: text editing and formatting, document storage and retrieval, and document merging experience

+ Yes - I meet A and B

+ No - I do not meet A and B

04

Are you a current State of Iowa employee (executive branch)? IF YES – Do you have 12 months of full-time work experience in the classification of Word Processor 2 for the State of Iowa?

+ Not applicable – I am not a State of Iowa employee

+ Yes

+ No

05

Does your application demonstrate that you have 6 months experience using standard word processing software to produce final draft correspondence, reports, and other documents without assistance?

+ Yes

+ No

06

If you answered "Yes" to the question above - please list exactly HOW you meet it: list exact classes and credit hours, employer, dates and hours per week and exact duties. Please do not paste or state - See application or resume. If you answered no to the question above please type in "No" in the box below.

Required Question

Employer

State of Iowa

Agency

595 Iowa Department of Public Safety

Address

215 E 7th St

Des Moines, Iowa, 50319

Website

https://dps.iowa.gov/

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