"Alerted.org

Location:

Calumet City, Illinois

Job Summary:

The Store Lead will be responsible for supporting the Store Leadership Team by completing cash-wrap operations, opening and closing procedures, and acting as Leader on Duty (LOD). The Store Lead will represent the brand, operate in a professional manner, engage customers, maintain store standards, and support teamwork and employee development.

Responsibilities:

Key Accountabilities:

+ Assist in developing talent through the training of associates, including giving in-the-moment coaching conversations

+ Partners with Store Manager to address an performance concerns with associates

+ Support and participate in all company training and development initiatives

+ Foster a positive work environment and provides direct, objective feedback in a timely manner

+ Assess performance and provide the appropriate level of feedback on a daily basis and during the annual performance review process

+ Motivate and inspire the associates to build brand loyalty and create a positive store environment for both internal and external customers

+ Model, encourage, and demonstrate exceptional customer service behaviors while on the sales floor and maintain high standards throughout the store while ensuring the integrity of the brand

+ Represent the company in a professional and positive manner

+ Support the management team to maximize productivity through operational and product knowledge, customer service and participating in an completing key store initiatives

+ Participate in the Leader on Duty (LOD) program by providing an exceptional customer shopping experience, and driving store profitability while leveraging payroll

+ Process payroll weekly

+ Modify schedule based on business climate

+ Help maintain a clean, organized, and efficient stockroom, adhering to set policies

+ Ensure Environment (CRE) Standards & Safety requirements are being met

Education and Experience:

+ High school diploma or equivalent

+ 1-3 years previous retail experience

+ Must be at least 18 years of ag

Skills and Behaviors:

+ Excellent customer engagement

+ Must be detail oriented

+ Ability to prioritize tasks

+ Ability to work in team environment

+ Ability to give and receive performance-based feedback

+ Must embrace self-development

+ Must be an effective communicator

+ Must be adaptable and flexible to changing priorities

+ Excellent time management, planning, and organization skills

+ Proficient in Microsoft Office

+ Ability to adapt to and learn internal applications

+ Ability to work a flexible schedule, including weekends, to meet business needs and the PT/FT Availability Requirements set by the Company

+ Ability to maneuver on sales floor and stockroom; climb ladder, lift and carry up to 50 lbs

Hourly/Salary

$17.00 - $21.60 Per Hour

o Benefits include: Paid Time Off, Employee Discount, 401(k) and company match, Wellness Reimbursement, Adoption Assistance, free backup care (for kids, pets & the elderly), choice of health insurance plans, company-paid life/AD&D, short and long term disability, a variety of voluntary benefits and an employee assistance program. Benefit offerings are subject to change and vary by role/level for each position. Respective waiting periods may apply to certain benefit offerings.