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Are you thinking about advancing your career with one of the most successful logistics organizations worldwide? Here at Kuehne+Nagel, our Durham is looking for a new Contract Logistics Quality Manager to join our Business Unit team.

Your Role

The function of the Local QSHE Manager (LQM) and the assignment of these responsibilities are mandatory within each Kuehne + Nagel branch. However, dependent on the size and makeup of a branch, this position is most often not considered to be full-time and may often be assigned to a person(s) with other primary responsibilities. The duties of this position may be assigned to more than one individual with the “main LQM” having the direct oversight responsibility for coordination and Branch compliance within all areas.

Your Responsibilities

+ Coordinating Training activities

+ Coordinating and support of quality matters related to KN’s Products (Contract Logistics PharmaChain)

+ Being the Subject matter expertise for Quality, Safety Health, Environment, and Security matters within the branch

+ Perform self-audits for compliance

+ Hosting of audits by Clients, Customers, third parties or Government agencies.

+ Coordinating the Implementation of new/revised standards and procedures.

+ Communicating within the branch the relevantsubject matters related to QSHE

+ Working with local management and corporate QSHE organization, manage, support, and maintain compliance to all Quality and GXP requirements, and as applicable all Federal, State and Local regulatory requirements within the branch

+ Maintain an active and effective Corrective and Preventative Actions (CAPA) program (TIP) to include sufficient performance of Root Cause Analysis, and an ongoing review of actions put in place to determine the effectiveness of the corrective action.Reporting on this type of activity as a KPI to management.

+ Maintain Document Control and retention for all local forms, work instructions, profiles, customer SOPs

+ Maintain Approved Suppliers List, track and validate Suppliers through corporate Supplier Management Tools

+ Maintain calibration records, reports, and equipment within facility for KN and customer equipment (temperature control)

+ Provide management with QSHE documentation relating to new hires and new hire orientation training

+ Maintain QSHE Training Matrix and Plan, training records and certificates

+ Ensure the required new and refresher training is provided in support of QSHE

+ As required, maintain branch Shared Drive for all documents and records

+ Maintain strict Housekeeping Program as required by GXP PharmaChain Guidelines

+ Coach local management to reach, maintain and continuously improve QSHE standards within the branch

+ Liaise with customers, subcontractors and outside parties as required

+ Responsible for Accounts Payable and Accounts Receivable for the branch.

+ Create Purchase Request (PR) in ACON New.

+ Create Purchase Orders (PO) in ACON New. Purchase all supplies for the site.

+ Process incoming invoices.

+ Perform Client Billing.

+ Process local employee payroll task

+ Provide status updates and information as requested by the Regional QSHE Manager / Quality Manager

+ Provide QSHE topics for local management meetings and provide feedback on continuous improvement

+ Provide required documentation to support the annual Management Review Meeting including attendance of key personnel

+ Assist management with QSHE Goal setting during annual Management Review Meeting

+ Coordinate and assist Internal auditing of all QSHE and Compliance standards and requirements

+ Perform periodic internal audits when follow up to Action Items is required

+ Timely Reporting on the results of internal audits, and quality matters to management

+ Maintain quality certifications such if applicable, such as to ISO 9001

+ Adhere to internal healthcare guidelines, procedures and minimum requirements as defined in Global GxP Policy Healthcare.

+ Ensure training compliance as per defined training matrix as applicable.

+ Maintain basic GxP awareness

+ Implement and maintain compliance to the requirements of the KN US Safety and Health Manual

+ Lead a “Safety Committee” within the branch to regularly review and perform maintenance activities to the local SH system

+ Provide and ensure Safety and Health Training for all employees (Awareness, Hazard Certifications, PIT etc.)

+ Ensure local work instructions exist for all mechanical operating equipment and tools

+ Investigate and report on all incidences relating to injuries, property damage and near misses

+ Maintain organized Injury Management records for OSHA reporting

+ Ensure weekly / monthly safety inspections are performed and findings are documented and follow up conducted

+ Perform annual Safety Drills (Evacuation, Seek-shelter)

+ If applicable, hold annual Spill Drills

+ Maintain equipment maintenance records

+ Annual review and maintenance of branch specific ERP, HazCom,and DRP/BCP

+ Maintain safety and health certifications if applicable, such as to OHSAS 18001

+ Develop, establish and implement a local Environmental Management System (EMS) within the branch as required by the KN US Environmental Management System Policy Manual

+ Lead an “Environmental Team” within the branch to regularly review and perform maintenance activities to the local EMS

+ Discuss, document and implement Environmental Aspects, Objectives, Targets for the branch

+ Provide backup documentation to support each Aspect with attention to all legal requirements

+ Provide tools and equipment needed to support Aspects (recycle bins, lighting systems, substitution programs)

+ Ensure all employees receive EMS training (global and local)

+ Monthly reporting of GFCC online with documented notification to branch employees of progress toward goals

+ Maintain environmental certifications if applicable, such as to ISO14001

+ Implement and Maintain a Security Management system as specified with the KN US Security Policy Manual

+ Ensure Visitor and Driver Protocol is known and maintained in office and warehouse area

+ Investigate and report any security incidents to Branch Manager and Director of Security

+ Maintain local ID Badge Program for new hires and terminations including completion of Form Nyc-ZQ-9003

+ Review and/or maintain branch Activity / Open / Close reports

+ Maintain Alarm/Security records includingregular maintenance reports

Your Skills and Experiences

+ High School Graduate / GED

+ Logistics / Distribution

+ Business Management

+ Quality, Safety & Health, Environment, Security, or Dangerous Goods Discipline(s)

+ Minimum 1-3 years in a similar position

+ ISO 9001 Norm

+ ISO 14001 Norm (desirable)

+ ISO 45001 Norm (desirable)

+ Audit experience of QSHE Management Systems (desirable)

+ Good communication skills, both verbal and written (English)

+ Proficient MS Office (Word / Excel / PowerPoint / Outlook)

+ Proven ability to effectively handle multiple, simultaneous tasks.

+ Demonstrates strong networking and interpersonal skills and professionalism to deal with all levels of personnel

+ Demonstrates ability developing and using relationships to facilitate accomplishment of goals

+ Knowledge of payroll and AP/AR and Supplier management

+ Must have good problemsolving skills and be able to quickly identify, define and resolve problems

Good Reasons to Join

There has never been a better time to work in logistics. Bring your skills to an industry that offers stability and international career growth. We offer a great compensation and medical/dental benefits package, employee discounts, tuition reimbursement, excellent training programs, and a fun, and interesting global work environment. #LI-[recruiter’s job code]

Kuehne + Nagel is an equal employment/affirmative action employer. If you require an accommodation for any part of the online application process due to a disability, please contact the Employee Services HR Help Desk at 1-800-267-1326 during the hours of 8:00am - 5:00pm EST; Monday through Friday or via e-mail at: [email protected] with the nature of your request. We will answer your inquiry within 24 hours.