"Alerted.org

Administrator Officer 2 (Safety and Continuity of Operations)

Print (https://www.governmentjobs.com/careers/pabureau/jobs/newprint/4920378)

Apply



Administrator Officer 2 (Safety and Continuity of Operations)

Salary

$58,035.00 - $88,235.00 Annually

Location

Dauphin County, PA

Job Type

Civil Service Permanent Full-Time

Job Number

CS-2025-23769-08640

Department

State Employees' Retirement System

Division

SR Op Off

Opening Date

04/30/2025

Closing Date

5/14/2025 11:59 PM Eastern

Job Code

08640

Position Number

00074187

Union

Non Union

Bargaining Unit

A3

Pay Group

ST07

Bureau / Division Code

7002

Bureau / Division

Operations Office

Worksite Address

30 North Third Street

City

Harrisburg, Pennsylvania

Zip Code

17101

Contact Name

DJ Korlewitz

Contact Phone

717.237.0395

Contact Email

[email protected]

+ Description

+ Benefits

+ Questions

THE POSITION

The PA State Employees' Retirement System (SERS) is seeking applicants for an Administrative Officer 2 position that serves as the agency's Continuity of Operations Plan (COOP) Manager and Safety Coordinator. We're looking for someone with sharp skills and experience in policy interpretation, planning, writing, training, research, and analysis --preferably related to the safety and emergency preparedness of an organization --to help prevent accidents and illnesses among employees and visitors, as well as to ensure that our vital operations continue successfully in the event of an emergency. If this sounds like you, we encourage you to apply today, or read on for more details.

DESCRIPTION OF WORK

This position is responsible for the development of the agency's continuity plans and processes, which involves consideration of essential functions, lines of succession, the safeguarding of critical applications and vital resources, and alternate operating capability and functions. As the agency COOP Manager and Safety Coordinator, you will work with diverse groups in a team-oriented, dynamic, professional environment. The ideal candidate will possess self-motivation and initiative and must be willing and able to serve members and employees of SERS during an activation of the COOP.

Interested in learning more? Additional details regarding this position can be found in the position description (https://careers.employment.pa.gov/pd/PD\_NEOGOV.asp?p=00074187) .

About SERS: Established in 1923, SERS is one of the nation's oldest retirement plans for public employees and manages the pension benefits of more than 240,000 employees and retirees for 99 public sector employers. In 2024, SERS paid about $4.0 billion in benefits and managed $38.7 billion in assets. Additional information is available at www.SERS.pa.gov .

Our mission is to prepare our members and participants to achieve financial security in retirement. We achieve this through focusing on our mission, acting ethically and with integrity, empowering our members, embracing innovation, fostering life work balance, modeling an inclusive and respectful workplace, valuing and developing team members, collaborating, and finding joy in our work.

SERS is an equal opportunity employer and welcomes all qualified individuals to our team. We are committed to an inclusive and respectful work environment that fosters personal and professional growth, embraces the contributions of all team members, and values diversity in people, ideas, and experiences to achieve our highest potential.

Work Schedule and Additional Information:

+ Full-time employment, 37.5 hour work week, Monday through Friday.

+ Work hours are 8:30 AM to 4:30 PM, w/ half-hour meal period OR 8:00 a.m. to 4:30 p.m. w/ one-hour meal period.

+ Telework: This position may be eligible for ad hoc telework. You will be expected to report on-site every workday. Telework may be authorized for office closings (e.g., weather) or for other infrequent circumstances if discussed in advance and authorized by the supervisor. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania.

+ Salary: In some cases, the starting salary may b e non-negotiable.

+ You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY

QUALIFICATIONS

Minimum Experience and Training Requirements:

+ One year as an Administrative Officer 1 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration);or

+ Three years of experience in progressively responsible and varied office management or staff work, including experience in personnel management, budgeting, or procurement; and a bachelor's degree;or

+ Any equivalent combination of experience and training.

Other Requirements:

+ You must meet the PA residency requirement (https://www.employment.pa.gov/Additional%20Info/Pages/default.aspx) . For more information on ways to meet PA residency requirements, follow the link (https://www.employment.pa.gov/Additional%20Info/Pages/default.aspx) and click on Residency.

+ You must be able to perform essential job functions.

How to Apply:

+ Resumes, cover letters, and similar documents willnotbe reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).

+ If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.

+ Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.

+ Failure to comply with the above application requirements may eliminate you from consideration for this position.

Veterans:

+ Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.employment.pa.gov/Additional%20Info/Pages/default.aspx and click the Veterans’ Preference tab or contact us at [email protected] .

Telecommunications Relay Service (TRS):

+ 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

EXAMINATION INFORMATION

+ Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).

+ Your score is based on the detailed information you provide on your application and in response to the supplemental questions.

+ Your score is valid for this specific posting only.

+ You must provide complete and accurate information or:

+ your score may be lower than deserved.

+ you may be disqualified.

+ You may only apply/testoncefor this posting.

+ Your results will be provided via email.

Learn more about our Total Rewards by watching this shortvideo (https://www.youtube.com/embed/HtcSRnndflc?rel=0) !

See the total value of your benefits package by exploring ourbenefits calculator.

Health & Wellness

We offer multiple health plans so our employees can choose what works best for themselves and their families. Our comprehensive benefits package includes health coverage, vision, dental, and wellness programs.*

Compensation & Financial Planning

We invest in our employees by providing competitive wages and encouraging financial wellness by offering multiple ways to save money and ensure peace of mind including multiple retirement and investment plan options.

Work/Life Balance

We know there’s more to life than just work! Our generous paid leave benefits include paid vacation, paid sick leave, eight weeks of paid parental leave, military leave, and paid time off for most major U.S. holidays, as well as flexible work schedules and work-from-home opportunities.*

Values and Culture

We believe in the work we do and provide continual opportunities for our employees to grow and contribute to the greater good. As one of the largest employers in the state, we provide opportunities for internal mobility, professional development, and the opportunity to give back by participating in workplace charitable giving.

Employee Perks

Sometimes, it is the little “extras” that make a big difference. Our employees receive special employee-only discounts and rates on a variety of services and memberships.

For more information on all of these Total Rewards benefits, please visitwww.employment.pa.gov and click on the benefits box.

*Eligibility rules apply.

01

Have you been employed by the Commonwealth of Pennsylvania as an Administrative Officer 1 for one full year or more?

+ Yes

+ No

02

If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experiencemustalso be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below.

03

How many years of full-time experience do you possess in varied office management or staff work in a public or private organization, including experience in personnel management, budgeting, or procurement?

+ 3 years or more

+ 2 but less than 3 years

+ 1 but less than 2 years

+ Less than 1 year

+ None

04

If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experiencemustalso be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below.

05

What level of college coursework have you completed in business administration, public administration, human resources, strategic leadership, or other related areas? If you are claiming credits/degree, you must upload a copy of your college transcript(s) for this education to be considered in the eligibility decision. Unofficial transcripts are acceptable. You must attach your transcript(s) prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a transcript(s) to the application after it has been submitted.

If your education was acquired outside of the United States, you must upload a copy of your foreign credential evaluation report. We can only accept foreign credential evaluations from organizations that are members of the National Association of Credential Services (NACES). A list of current NACES members can be found by visitingwww.naces.org (”www.naces.org”target=_blank”) and clicking the Evaluation Services Link.

For additional information on foreign education credentials, please visithttps://www.employment.pa.gov/Additional%20Info/Pages/default.aspx#q3and click on Other Information.You must attach your documentation prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a document to the application after it has been submitted.

+ Master's degree or higher

+ Bachelor's degree

+ Some coursework

+ None

06

You must complete the supplemental questions below. These supplemental questions are the exam and will be scored. They are designed to give you the opportunity to relate your experience and training background to the major activities (Work Behaviors) performed in this position. Failure to provide complete and accurate information may delay the processing of your application or result in a lower-than-deserved score or disqualification. Youmustcomplete the applicationandanswer the supplemental questions. Resumes, cover letters, and similar documents willnotbe reviewed for the purposes of determining your eligibility for the position or to determine your score.

All information you provide on your application and supplemental questions is subject to verification. Any misrepresentation, falsification or omission of material facts is subject to penalty. If requested, you must provide documentation, including names, addresses, and telephone numbers of individuals who can verify the validity of the information you provide in the application and supplemental questions.

Read each question carefully. Determine and select which "Level of Performance" most closely represents your highest level of experience/training. List the employer(s)/training source(s) from your Work or Education sections of the application where you gained this experience/training.The "Level of Performance" you choose must be clearly supported within the description of the experience and training information entered in your application or your score may be lowered.In order to receive credit for experience, you must have worked in a job for at least six months in which the experience claimed was a major function.

If you have read and understand these instructions, please click on the "Yes" button and proceed to the exam questions.

If you have general questions regarding the application and hiring process, please refer to ourFAQ page (https://www.employment.pa.gov/Additional%20Info/Pages/default.aspx) .

+ Yes

07

WORK BEHAVIOR 1 – DEVELOP GOALS AND OBJECTIVES

Assists staff with developing agency goals and objectives related to Continuity of Operations (COOP) and emergency preparedness in the event of an incident or crisis event that threatens agency personnel, visitors, business partners, buildings, or mission critical business systems. Works with team leaders to identify key processes, operational requirements, and technology needs to administer and implement the agency's COOP plan to address the varied operational needs of a large and diverse public pension plan.

Levels of Performance

Select the "Level of Performance" which best describes your claim.

+ A. I have experience developing new goals and objectives related to safety and emergency preparedness of an agency/organization.

+ B. I have experience recommending changes to existing goals and objectives related to safety and emergency preparedness of an agency/organization.

+ C. I have experience developing or recommending changes to goals and objectives related to any subject area of an agency/organization.

+ D. I have successfully completed college-level coursework related to business writing or policy development.

+ E. I have NO experience or education related to this work behavior.

08

In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.

+ The name of the employer(s) where you gained this experience

+ The actual duties you performed related to developing goals or objectives for an agency/organization

+ Your level of responsibility

09

If you have selected the level of performance pertaining to college coursework, please provide your responses to the items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below.

+ College/University

+ Course Title

+ Credits/Clock Hours

10

WORK BEHAVIOR 2 – INTERPRET AND APPLY LAWS, REGULATIONS, POLICIES, AND PROCEDURES

Interprets and applies laws, regulations, policies, and procedures for staff and professional associations, government officials, and the public.

Levels of Performance

Select the "Level of Performance" which best describes your claim.

+ A. I have experience interpreting and applying laws, regulations, policies, and procedures of an agency/organization. I explained this information to staff AND individuals outside the agency/organization such as professional associations, government officials, and the public.

+ B. I have experience interpreting and applying laws, regulations, policies, and procedures of an agency/organization to staff.

+ C. I have successfully completed college-level coursework related to public relations or government policy.

+ D. I have NO experience or education related to this work behavior.

11

In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.

+ The name of the employer(s) where you gained this experience

+ To whom did you interpret and apply laws, regulations, policies, and/or procedures

+ Your level of responsibility

12

If you have selected the level of performance pertaining to college coursework, please provide your responses to the items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below.

+ College/University

+ Course Title

+ Credits/Clock Hours

13

WORK BEHAVIOR 3 – DEVELOP AND CONDUCT TRAININGS

Develops, conducts, and maintains emergency-related training that includes awareness programs for staff as well as training for emergency response situations. Develops incident/disaster scenarios, coordinates and facilitates semi-annual drills/exercises, documents corrective actions, and conducts reviews with all team leaders. Tests functionality of systems and processes.

Levels of Performance

Select the "Level of Performance" which best describes your claim.

+ A. I have experience developing and conducting training/presentations using delivery methods such as in-person presentations, webinars, etc.

+ B. I have experience conducting training/presentations using delivery methods such as in-person presentations, webinars, etc. The content of the information I presented was developed by others.

+ C. I have successfully completed college-level coursework related to training delivery, public speaking, or communications.

+ D. I have NO experience or education related to this work behavior.

14

In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.

+ The name of the employer(s) where you gained this experience

+ The actual duties you performed related to training/presentations (developed, conducted, etc.)

+ Your level of responsibility

15

If you have selected the level of performance pertaining to college coursework, please provide your responses to the items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below.

+ College/University

+ Course Title

+ Credits/Clock Hours

16

WORK BEHAVIOR 4 – RESEARCH AND ANALYZE INFORMATION

Conducts research by gathering and analyzing information to prepare for special projects and reports. Develops conclusions/findings and provides recommendations for further action.

Levels of Performance

Select the "Level of Performance" which best describes your claim.

+ A. I have experience independently conducting research and analyzing complex data for the purpose of special projects or reports. I was responsible for developing conclusions/findings and providing recommendations for further action.

+ B. I have experience assisting with conducting research and analyzing information for the purpose of special projects or reports. I was responsible for developing conclusions/findings; however, someone else provided recommendations for further action based on my analysis/conclusions/findings.

+ C. I have successfully completed college-level coursework related to research methods or data analysis.

+ D. I have NO experience or education related to this work behavior.

17

In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.

+ The name of the employer(s) where you gained this experience

+ The actual duties you performed related to conducting research

+ The actual duties you performed related to analyzing information

+ Your level of responsibility

18

If you have selected the level of performance pertaining to college coursework, please provide your responses to the items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below.

+ College/University

+ Course Title

+ Credits/Clock Hours

19

WORK BEHAVIOR 5 – WRITTEN COMMUNICATION

Authors various reports which include information such as results of testing, compliance with rules and regulations, current or potential risk, as well as recommendations for corrective action to identified deficiencies. Reviews reports and supporting documentation for completeness, clarity, and substantiation to ensure that the information is expressed in a clear, concise, and constructive manner and is appropriate in view of the work performed. Composes letters and other documentation utilizing applicable computer software and databases.

+ A. I have independently composed narrative or analytical reports (which included a summarization of findings), letters, and other documentation. I was responsible for the accuracy and content of ALL documents.

+ B. I have experience composing portions of narrative or analytical reports; however, I was not responsible for the accuracy and content of the final report. I have experience composing letters and other documentation and I was responsible for these final products.

+ C. I have successfully completed college-level coursework related to technical writing, English composition, or journalism.

+ D. I have NO experience or education related to this work behavior.

20

In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.

+ The name of the employer(s) where you gained this experience

+ The actual duties you performed related to composing reports, letters, etc.

+ Your level of responsibility

21

If you have selected the level of performance pertaining to college coursework, please provide your responses to the items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below.

+ College/University

+ Course Title

+ Credits/Clock Hours

Required Question

Employer

Commonwealth of Pennsylvania

Address

613 North Street

Harrisburg, Pennsylvania, 17120

Website

http://www.employment.pa.gov