"Alerted.org

CTG is seeking to fill a Print Production Associate position for our client in Raleigh, NC.

**Job Title:** Print Production Associate

**Location:** Raleigh, NC

**Job Type:** Hourly Consultant

**Hours:** 7:30 am – 4:30 pm (1-hour lunch)

**Pay:** $18.84/hr

There is driving with this role, using your own personal vehicle. Valid US Driver's License and no more than one moving violation in the past three years. Mileage is reimbursed.

An ideal candidate will possess:

+ Customer service experience in time sensitive environment

+ Capacity to learn quickly in a new environment

+ Can operate as part of a team with good written and verbal communication skills

+ Print or graphic design experience

+ MS Office software proficiency in Excel, Word and PowerPoint

Essential Functions:

+ Possess skills and competencies to deliver intermediate contracted customer requirements, including document assembly and finishing

+ Perform defined and routine tasks and activities

+ Ability to lift up to 50 pounds

+ Act as point of contact to receive, review, and electronically log customer jobs

+ Operate standard finishing equipment (e.g., paper cutters, inserters, laminators, hole punchers)

+ Operate office/production equipment such as printers, copiers, fax machines, and scanners

+ Apply asset tags to office equipment and update the asset database

+ Track and coordinate the move, addition, or change of office equipment assets at customer accounts

+ Clean and maintain office equipment as necessary

+ Process and distribute incoming and outgoing mail; log for billing purposes

+ Process basic forms and update information using a PC

+ Wrap, pack, label, and ship finished product

+ Collect and submit meter reads

+ Maintain appropriate supply inventory and distribute as required

+ Troubleshoot and resolve issues to complete production, delivery, and output requirements

+ Perform quality inspection before, during, and after each production run

+ Sort and scan hardcopy materials for use in printed documents or digital format

+ Collect data and respond to equipment issues by contacting service personnel using specific PC applications

+ Operate high-volume printers and copiers

+ Estimate, schedule, and track incoming production jobs

+ Track and store jobs as required by customers for reuse, including file backup

+ Inspect files for issues including fonts, image resolution, and registration

+ Index electronic materials to media such as CD-ROM, disk, or tape for reproduction and distribution

+ Integrate variable data files into printed format using provided templates

+ Perform file/document conversion using standard software

+ Perform operator maintenance on equipment

+ Maintain logs and records for billing purposes

+ Train customer end-users minimally on equipment as needed

+ May develop work processes or templates

+ May operate high-volume folding and inserting mail equipment

Skills:

+ Strong computer skills and functional knowledge of PCs (keyboard, mouse, etc.)

+ Intermediate proficiency in Microsoft Office (Word, Excel, PowerPoint), web, internet, and intranet applications

+ Ability to create spreadsheets, use standard formulas, sort/filter data, create graphs, and import/export information

+ Proficient in locating devices on networks and printing configurations

+ Skilled in using email, browsing the web, performing data entry, and file management

+ Basic math skills (division, multiplication, percentages)

+ Demonstrates business maturity and professionalism

+ For first responder roles: basic MS Office, Excel reporting, web access, and printer connectivity/configuration

Experience:

+ Minimum 1 year of experience in a customer service environment

Education:

+ Minimum: High School Diploma or equivalent

+ Preferred: Post-high school technology training or equivalent experience

Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.

CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services for this role.

To Apply:

To be considered, please apply directly to this requisition using the link provided. For additional information, please contact **Emily Drew** at **[email protected]** . Kindly forward this to any other interested parties. Thank you!

About CTG

CTG, a Cegeka company, is at the forefront of digital transformation, providing IT and business solutions that accelerate project momentum and deliver desired value. Over nearly 60 years, we have earned a reputation as a faster and more reliable, results-driven partner. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. CTG leverages the expertise of over 9,000 team members in 19 countries to provide innovative solutions. Together, we operate across the Americas, Europe, and India, working in close cooperation with over 3,000 clients in many of today's highest-growth industries. For more information, visit www.ctg.com .

Our culture is a direct result of the people who work at CTG, the values we hold, and the actions we take. In other words, our people define our culture. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. Part of our mission is to cultivate a workplace that attracts and develops the best people, reflected by our recognition as a Great Place to Work Certified™ company across many of our global operations.

CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.

CTG is an Equal Opportunity Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. CTG is fully committed to promoting employment opportunities for members of protected classes.