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Job Description

Holland America Line has been exploring the world since 1873. Our ships offer innovative features and enriching experiences focused on destination exploration and personalized travel, inviting guests to savor the journey.

We’re looking for an amazing Senior Solution Architect to fill this role. This is a hybrid, in-office role. You’ll work in person at our Miami or Seattle Office Tuesday to Thursday each week. You’ll be responsible for or the architecture design and implementation of technical and/or application solutions within their assigned tower. The ideal candidate is an SME on their team and must have experience with architectural design, data and network flow diagrams, API and integration methods, and configuration/development principles. The Architect is also a seasoned IT professional that can indirectly influence others while leading thought-provoking strategic discussions with IT peers, business analysts, product owners, and others outside of the IT team. This role will be challenged with competing priorities and deadlines and will be required to ensure all recommendations are in compliance with corporate policies and procedures. The incumbent will also develop comprehensive error handling, disaster recovery, and high-availability strategies while implementing a robust security and compliance framework for existing and new solutions, all while living out the company’s culture essentials.

Here’s a summary of what Holland America Line is looking for in its Senior Solution Architect. Is this you?

Responsibilities

+ Designs and implements high-performance, scalable architecture whether upgrading existing assets/solutions or implementing new.

+ Creates solutions for complex edge cases as well as recommending modifications to existing solutions.

+ Partners with business owners and IT product managers/business analysts to scope solutions. Defines system integration patterns, API standards, and configuration best practices for seamless interoperability.

+ Leads key architecture decisions within the assigned team and sets the technical direction for team-led projects.

+ Optimizes performance to provide premium service to our customers.

+ Performs proof-of-concepts as required for new business and technical use-cases.

+ Reviews and approves technical designs in collaboration with IT technical leads.

+ Develops and maintains audit and validation processes to detect data and system flow integrity issues.

+ Works with technical, operations and/or software engineers internally and externally to permanently resolve integration and performance issues.

+ Establishes monitoring, alerting strategies, and performance optimization frameworks.

+ Represents their assigned area on internal Architectural Review Boards.

+ Participates in internal team code and/or configuration reviews and provides recommendations to improve quality and to comply with architectural, design, and coding/configuration standards and best practices.

+ Implements security best practices to protect our services and customers from threats.

+ Defines security policies and compliance measures in partnership with Global Security team.

+ Develops comprehensive error handling, disaster recovery, and high-availability strategies while a robust security and compliance framework.

+ Documents technical processes in a manner that is standardized across Holland America IT.

+ Provides training and support for solutions architected. Provides guidance to engineering and development teams on best practices and architectural platforms.

+ Performs other duties as assigned

Requirements

+ Minimum of 10 years related experience with 3 years as a lead solutions architect in their respective tower discipline

+ Minimum 5 years in a corporate technology environment

+ Minimum 5 years architecting cloud-based solutions

+ Expertise in managing and optimizing compute and storage systems.

+ Proficient in virtualization technologies and solutions.

+ Experience with containerization and cloud platforms, including deployment and management.

+ Knowledge of ServiceNow for IT service management and automation.

+ Strong focus on Operational Excellence

+ 5+ years in the cruise line or hospitality industry is highly desirable

+ Excellent critical thinking and problem solving skills with the ability to translate business needs into technology solutions.

+ Experience successfully leading small-medium architectural solutioning initiatives.

+ Able to review and identify technical dependencies between application and infrastructure areas.

+ Highly motivated and self directed

+ Working knowledge of corporate IT disciplines and group dynamics

+ Ability to travel 25% of the time

_This position follows the Company’s schedule of three days in the office per week (Tuesday, Wednesday, Thursday) with flexibility to work remotely the remainder of the week._

What You Can Expect

+ Cruise and Travel Privileges for You and Your Family

+ Health Benefits

+ 401(k)

+ Employee Stock Purchase Plan

+ Training & Professional Development

+ Tuition & Professional Certification Reimbursement

+ Rewards & Incentives

+ Base Salary Range: $124,600 to $168,200. The range is applicable for the labor market where the role is intended to be hired. Final base salary is directly related to each candidates' qualifications and experience uniquely.

Our Culture…Stronger Together

Our highest responsibility and top priority is compliance, environmental protection and the health, safety and well-being of our guests, the people in the communities we touch and serve, and our shipboard and shoreside employees. Please visit our site to learn more about our Culture Essentials, Corporate Vision Statement and our Core Values at: **https://www.hollandamerica.com/en\_US/our-company/mission-values.html**

Holland America is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

Americans with Disabilities Act (ADA)

Holland America will provide reasonable accommodations with the application process, upon your request, as required to comply with applicable laws. If you have a disability and require assistance in this application process, please contact [email protected]

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