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Utility Service Account Coordinator - Greeley

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Utility Service Account Coordinator - Greeley

Salary

$76,500.00 - $80,652.00 Annually

Location

Denver, CO

Job Type

Full Time

Job Number

HAA-50138754-03/25

Department

Department of Transportation

Division

CDOT Region 4

Opening Date

04/30/2025

Closing Date

5/14/2025 11:59 PM Mountain

FLSA

Determined by Position

Type of Announcement

This position is open only to Colorado state residents.

Primary Physical Work Address

10601 W. 10th Street, Greeley, CO 80634

FLSA Status

Exempt; position is not eligible for overtime compensation.

Department Contact Information

Angelita Sims; [email protected] 303-757-9225

How To Apply

Please submit an online application for this position at https://www.governmentjobs.com/careers/colorado. Reach out to the Department Contact to apply using a paper application, including any supplemental questions. Failure to submit a complete and timely application may result in the rejection of your application. Applicants are responsible for ensuring that application materials are received by the appropriate Human Resources office before the closing date and time listed.

+ Description

+ Benefits

+ Questions

Department Information

This position is only open to Colorado state residents.

New employees to the State will be paid biweekly. There are 26 biweekly pay periods in a year.

About CDOT

Do you want to make a difference in Coloradans’ lives? Do you have a passion for helping people and keeping them safe? At the Colorado Department of Transportation (CDOT), you will have the opportunity to do just that. The work our people do contributes to keeping Coloradans and visitors safe and provides freedom, connection, and experience through travel. Please visit our careers page (https://www.codot.gov/topcontent/employment/overview.html) to learn about CDOT and how we are making Colorado a great place to live, work and play, now and for the future! Also, check out our excellent benefits (https://dhr.colorado.gov/state-employees/state-of-colorado-employee-benefits) package!

CDOT for All

CDOT’s strength is our people, and our commitment to our people is to shape, support, and sustain the employee experience, and ultimately, create a supportive workplace where everyone, regardless of gender, race, ethnicity, religion, national origin, age, sexual orientation, gender identity, citizenship status, education, disability, socio-economic status, or any other identity, has the opportunity to thrive.

Some positions may qualify for the Public Service Loan Forgiveness Program . For more information, go to https://studentaid.gov/pslf/

The eligible list created from this announcement may be used to fill current and future vacancies for a period of up to 6 months.

#LI-POST

Description of Job

About the Work Unit

The Utilities Unit plans, designs, constructs, operates and maintains the features of the State Highway System in Region 4 that relate to traffic control and congestion management. It also provides traffic-engineering expertise and support to maximize safety and operational efficiency of transportation systems. This unit serves as an expert and focal contact within the region for questions and contractual matters related to irrigation ditches, railroad, and utility issues and provides direction and guidance to private companies and other work units as well as manage and track utility accounts for the Region.

About the Position

The Utility Service Account Coordinator is responsible for coordinating and ensuring the centralized Region 4 database of utility (electric, gas, water, fiber, phone) accounts is accurate, including set up, tracking, invoicing, and closure. This position provides subject matter expertise on Colorado Revised Statutes C.R.S 43-2-135 Division of authority over streets, coordinating correct responsibility for all utility devices between Local Agencies, contractors, and the providers. The Utility Account Coordinator ensures utility invoices are processed appropriately and performs annual audits, since both the flat rate accounts and metered devices require auditing and reconciliation with the invoices. This position maintains Region 4’s database of utility accounts, including designing the new documentation drive, and audits all existing utility accounts, verifies accuracy, performs field visits, documents locations, and pursues negotiations for refunds due to utility overpayment.

The Utility Service Account Coordinator acts as the main point of contact for applicable Asset Managers, Project Managers, Contractors, Maintenance Sections, Region Business Office, Local Agencies, Specialty Groups and Service Providers regarding all utility account concerns.

Your duties and responsibilities will include, but are not limited to, the following:

Utility Accounts

+ Reviews utility/electrical project designs and verifies correct installation plans, participates in scoping and FIR, and ensures correct and complete utility account transfers at project closure;

+ Informs and updates the Utility Account Program Manager at HQ of any updates to the centralized database of utility accounts and verifying the database is updated appropriately;

+ Assists with verifications and audits of utility accounts associated with HQ and data provided for accounts;

+ Integrates PD 90.1 into the established R4 project delivery process at CDOT and trains R4 project managers in better understanding how to follow the PD in regard to the correct ownership of utility accounts;

+ Collaborates with the HQ Utility Coordinator to set best practices and standards for Utility Account Coordinators across CDOT to ensure the Utility Account Matrix is accurate and matches the records the regions are maintaining;

+ Supports R4 project managers and engineers in reviewing plans for utility device installation and documents updates to utility accounts;

+ Manages and utilizes the central database to verify, locate, and manage all R4 utility assets;

+ Responsible for the day-to-day overall management of the region's utility accounts, new, current, and decommissioned;

+ Coordinates with utility service providers on opening, modifying, and/or closing accounts;

+ Ensures that all utility accounts are tied to the appropriate CDOT asset by working with appropriate maintenance patrols, asset managers, business office personnel, and project managers;

+ Facilitates asset managers, project managers, maintenance sections, and Business Office in resolving any discrepancies and updating any of the utility services with the service providers;

+ Manages the mapping process of all Region 4 utilities and assets, which includes dispatching GIS locators, examining and documenting asset locations, and verifying all entries into the mapping system.

Utility Account Invoicing, Reporting and Annual Validation

+ Works with the Business Office to process invoices through the procedures defined by DAF;

+ Reviews all negotiated credits and repayment from vendors with the Business office to determine proper reallocation of recovered funds;

+ Analyzes billing and invoices in coordination with the Business Office to identify, research, and resolve abnormal billed amounts;

+ Identifies the utility account within the centralized database of utility accounts. If the account is not documented in the centralized database, work with the asset managers, project managers, maintenance sections, business office and service providers to determine if the invoice is legitimate;

+ Works with vendors to correct billing errors and negotiates potential repayments;

+ Supports managers with reporting of utility service spending;

+ Audits and verifies the centralized database of utility accounts (at least once per fiscal year);

+ Ensures accuracy of centralized database of utility accounts, and that decommissioned and temporary accounts are closed;

+ Verifies that there is no duplication in billing for utility services by conducting an annual validation of all utility accounts;

+ Coordinates review of all existing utility accounts with the appropriate Asset Managers, Maintenance Sections, Business Offices and Service Providers to ensure the accuracy of the utility account data.

Utility Verification and Audit Process

+ Conducts field verifications of utility services to verify new, existing, or decommissioned assets;

+ Implements and manages the historical energy audit, reviewing incorrect flat rate asset billing in conjunction with metered billing going back to devices;

+ Audits all utilities activated by project managers, engineers, and contractors for compliance with regulations, statutes, and project plans

+ Ensures that all utility installations have received the proper Department of Regulatory Agencies (DORA) inspection and certification prior to project closure;

+ Coordinates annual audits of all Region 4 utility accounts and the centralized utility database per PD 90.1.;

+ Works collaboratively with vendors and internal stakeholders to methodically audit accounts;

+ Works collaboratively with projects in design and construction to monitor and track utility accounts in the appropriate and compliant practices as set forth by PD 90.1;

+ Resolves all audit discrepancies and coordinates with Asset Managers, Project Managers, Maintenance Sections, and Business Offices to update and necessary services or billing;

+ Other job duties as assigned.

Division of Authority Coordination and Education

+ Provides subject matter expertise on Colorado Revised Statutes C.R.S 43-2-135 Division of Authority Over Streets in regard to utility assets and their billing;

+ Arranges and facilitates meetings between CDOT, utility providers, contractors, and local agencies as needed to resolve utility responsibility disputes;

+ Researches plan designs, scoping documents, specifications, and mapping tools to prove or justify utility designation;

+ Educates, advises, and coordinates with ROW, Permits, and outside Local Agencies on the statute and assists in correcting utility device designation;

Work Environment:

+ Your schedule will primarily be 8:00 am – 5:00 pm work hours, Monday-Friday, but we are flexible to meet your work/life balance needs while ensuring CDOT business needs are met.

+ Work is anticipated to be approximately 95% at Region 4 and 5% at CDOT Headquarters (2829 W. Howard Place).

+ Travel to conduct site investigations (to verify utilities infrastructure), meetings within Region 4 and training,

Minimum Qualifications, Substitutions, Conditions of Employment & Appeal Rights

Experience Only:

Must total 7 years and include the following:

+ 4 years of experience in accounting, business administration, public administration, finance, management or another area closely related to the major job duties

+ AND least 3 years of experience with a primary focus in utilities, accounting, business, and/or financial operations.

Combination of Education and Experience:

A combination of education and experience that totals at least 7 years

+ Education from an accredited college or university in accounting, business administration, public administration, finance, management or another field of study closely related to the job duties will be considered.

+ 3 years of full-time professional work experience with a primary focus in utilities, accounting, business and/or financial operations will be considered.

Please Note: The required experience must be substantiated within the work experience section of your application. “See Resume” statements on the application or resumes in lieu of a complete application may not be accepted. Additional information submitted after the closing date of this announcement will not be considered in the review of your application.

College Transcripts: If you are using education to qualify, a legible copy of your official or unofficial college transcript(s) or a foreign credential evaluation report must be submitted with your application. Transcripts must show the name of the school, your name, all coursework and degree(s) conferred. Transcripts from colleges or universities outside of the United States must have been assessed for U.S. equivalency by a NACES educational credential evaluation service. Credential evaluation reports must be official. Failure to provide a transcript or official foreign credential evaluation report may result in your application being rejected and you will not be able to continue in the selection process for this position.

Condition of Employment

+ Must pass a pre-employment screening which may include social security number trace, criminal records check, public court records check, educational records, and driving records checks. More information in the supplemental information section.

Preferred Qualifications

The exceptional applicant will be an experienced financial professional with proven ability or accomplishment in the following:

+ Demonstrated success with the duties listed in the Description of the Job section.

+ Years of State service experience related to the duties of this position.

+ Highest work/personal ethics and integrity.

+ Knowledge and experience with utility accounts, invoicing, analysis and tracking.

+ Experience with auditing and reconciliation with utility invoices.

+ Knowledge on Colorado Revised Statutes C.R.S 43-2-135.

+ Professional knowledge of general accounting practices and standards;

+ Strong SAP skills and experience.

+ Proven ability to manage multiple assignments, priorities, and projects in a demanding environment.

+ Excellent customer service experience including a proven ability to partner with professionals, consultants, and staff at all levels, with sensitivity to their needs and priorities.

+ Ability to work under tight deadlines and be adaptable to changing assignments.

+ Ability to take initiative to solve problems in an innovative manner.

+ Ability to work with a variety of stakeholders.

+ Effective interpersonal and relationship-building skills.

+ Strong time and project management skills, including prioritization and multi-tasking ability.

+ Excellent reasoning, negotiation, analytical, and problem-solving ability.

+ Excellent oral and written communication skills.

+ Strong attention to technical detail and accuracy.

+ Ability to work effectively in both independent and team situations.

+ Fluency in Microsoft Office Suite (Word, Excel, PowerPoint), Gmail and Google Applications, and the ability to quickly learn other software systems including but not limited to SAP and OnBase.

Supplemental Information

Applicant Checklist

Complete Applications must include the following documents:

+ A complete CDOT Application for Announced Vacancy (please submit online using the green 'APPLY' button at the top of this announcement)

+ A complete Supplemental Questionnaire (The questionnaire is part of the online application. You will be prompted to answer them as you are completing your online application.)

+ A cover letterthat describes your interest in this position, how your experience aligns with the minimum and preferred qualifications of this position.Cover letters must be uploaded as an attachment to your online application. Cover letters will not be accepted after the closing date and time of the announcement.

+ A detailed chronological resume. Resumes must be uploaded as an attachment to your online application.

+ If you are using education to qualify, a copy of your official or unofficial transcript the name of the school, your name, all coursework and degree(s) conferred, or your official NACES accreditation report.Please submit this as an attachment to your online application.

+ If you are a veteran, a copy of your DD214. Please submit this as an attachment to your online application.

Please note that you may redact information on your attachments that identifies your age, date of birth, or dates of attendance at or graduation from an educational institution.

Only complete applications submitted by the closing date for this announcement will be given consideration. Every effort must be made to submit all application materials by the announcement close date. Where unusual circumstances prevent timely acquisition of transcripts, they must be submitted within five business days of the announcement close date. Resumes will not be accepted in lieu of a completed application. Failure to submit properly completed documents by the closing date of this announcement may result in your application being rejected.

The State of Colorado strives to create a Colorado for All by building and maintaining workplaces that value and respect all Coloradans through a commitment to equal opportunity and hiring based on merit and fitness.

The State is resolute in non-discriminatory practices in everything we do, including hiring, employment, and advancement opportunities.

Notifications:

All correspondence regarding your status in the selection/examination process will be via email . Include your current working email address on your application and check your email frequently as you could receive time sensitive correspondence regarding this position. We highly recommend that you set up your email to accept messages from " state.co.us " and " [email protected] " addresses. It is your responsibility to ensure that your email will accept these notices and/or review your junk mail and spam filtered email . Immediately after you submit your application you should receive an email that confirms that you successfully submitted an application for this position. If you do not, try submitting again until you receive the confirmation email. Be sure to also check your junk folder for email communications from the State of Colorado's website.

The Hiring Process:

+ All applications that are received by the closing of this announcement will be reviewed against the minimum qualifications in this announcement. Candidates who meet the minimum qualifications proceed to the next step.

+ Colorado Revised Statutes require that state employees are hired and promoted based on merit and fitness through a comparative analysis process.

+ Part, or all, of the comparative analysis for this position may be a structured application review, which involves a review of the information you submit in your application materials by Subject Matter Experts (SMEs) against the preferred qualifications.

+ Be sure your application materials specifically address your qualifications, experience, work products, and accomplishments as they relate to the Major Duties, Minimum Qualifications, and Preferred Qualifications sections as listed above. Failure to include adequate information or follow instructions by the deadline for application may result in your application not being accepted for this position and may affect your inclusion as a qualified candidate in any step of the selection process and placement on the eligible list.

+ A top group, up to six candidates, will be invited to schedule an interview with the hiring manager.

Transfer, Non-Disciplinary Demotion or Reinstatement

If you believe that you are eligible to be considered as a transfer, non-disciplinary demotion, or reinstatement to this vacancy, you must submit a completed application following the directions in this job announcement and you will be included in the selection process along with other qualified applicants. If you are the finalist for this position after the selection process, Human Resources will confirm your eligibility to be appointed as a transfer, non-disciplinary demotion, or reinstatement applicant.

Employment Screening

If an applicant reaches the finalist stage of the hiring process, the Colorado Department of Transportation may procure a consumer report and/or investigative consumer report on the applicant in connection with his/her application for employment purposes, as defined under the Fair Credit Reporting Act. These reports may be obtained at any time after receipt of the applicant's authorization. As part of the employment screening an applicant will be requested to disclose any deferred judgments and convictions as well as an explanation of the circumstances around any arrest or conviction. In the event that a screening returns information that the applicant believes is not accurate, he or she will have an opportunity to dispute the information with “Info Cubic.” Info Cubic, a consumer reporting agency, will obtain the report for CDOT. Further information regarding Info Cubic, a Division of Orange Tree, including its privacy policy, may be found online at www.InfoCubic.com and www.OrangeTreeScreening.com . Info Cubic is located at 7275 Ohms Lane, Minneapolis, MN 55439. The report may contain information bearing on the applicant's character, general reputation, personal characteristics, and mode of living. The information that may be included in the report includes social security number trace, criminal records check, public court records checks, educational records, and driving records checks . CDOT will only request credit reports insofar as they relate to the position for which the applicant is applying. The information contained in the report will be obtained from private and/or public record sources. The applicant will have the right, upon written request made within a reasonable time after receipt of a notice, to request disclosure of the nature and scope of any investigative consumer report.

Appeal Rights

If you receive notice that you have been eliminated from consideration for this position, you may file an appeal with the State Personnel Board or request a review by the State Personnel Director. An appeal or review must be submitted on the official appeal form, signed by you or your representative. This form must be delivered to the State Personnel Board by email ( [email protected] ), postmarked in US Mail or hand delivered (1525 Sherman Street, 4th Floor, Denver, CO 80203), or faxed (303.866.5038) within ten (10) calendar days from your receipt of notice or acknowledgement of the department’s action. For more information about the appeals process, the official appeal form, and how to deliver it to the State Personnel Board go to spb.colorado.gov ; contact the State Personnel Board for assistance at 303.866.3300; or refer to 4 Colorado Code of Regulations (CCR) 801-1, State Personnel Board Rules and Personnel Director's Administrative Procedures, Chapter 8, Resolution of Appeals and Disputes, at spb.colorado.gov under Rules.

Equity, Diversity, and Inclusion

The State of Colorado believes that equity, diversity, and inclusion drive our success, and we encourage candidates from all identities, backgrounds, and abilities to apply. The State of Colorado is an equal opportunity employer committed to building inclusive, innovative work environments with employees who reflect our communities and enthusiastically serve them. Therefore, in all aspects of the employment process, we provide employment opportunities to all qualified applicants without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, medical condition related to pregnancy, creed, ancestry, national origin, marital status, genetic information, or military status (with preference given to military veterans), or any other protected status in accordance with applicable law.

Discrimination and/or harassment against any person is prohibited because of disability, race, creed, color, sex, sexual orientation, religion, age, national origin, ancestry, political affiliation, veteran’s status, marital status, gender identity or any other protected class recognized under the Colorado Anti-Discrimination Act (CADA). This applies to all employment decisions.

ADAAA Accommodations

CDOT is committed to the full inclusion of all qualified individuals. As part of this commitment, our agency will assist individuals who have a disability as defined by the ADA Amendments Act of 2008 (ADAAA) with any reasonable accommodation requests related to employment, including completing the application process, interviewing, completing any pre-employment testing, or participating in the employee selection process, and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to Angelita Sims at [email protected] or call 303-757-9225 .

Former State Employees

Former employees of the Colorado Department of Transportation System or any other State of Colorado Department or Agency, who were disciplinarily terminated or resigned in lieu of termination, must disclose this information on his/her application.

AS (SAP #50138574/PCR #60833)

The State of Colorado offers permanent employees a variety of benefits including medical, dental, life and disability insurance, as well as a comprehensive leave program. Please click the following link for detailed information: www.colorado.gov/pacific/dhr/benefits

Please note that each agency's contact information is different; therefore, we encourage all applicants to view the full, official job announcement which includes contact information and class title. Select the job you wish to view, then click on the "Print" icon.

01

Please describe your three or more years of experience in utilities, accounting, business, and/or financial operations. Please list the name of the employer(s) where you gained the experience and the employment dates (mo/year to mo/year).

02

A chronological resume and a cover letter are required for your application to be complete. Documents must be uploaded as an attachment to your online application. Documents will not be accepted after the closing date and time of the announcement. Please note: The education, experience, abilities, and accomplishments listed in this announcement have been identified as critical to successful performance in this position. Your cover letter should address your interest in and qualifications for this job with CDOT. Please be specific and detailed in describing experience, abilities, and accomplishments as they relate to this position's requirements and major duties as described in the announcement. Please confim that you submitted a chronological resume and cover letter.

+ Yes

+ No

03

If you are using education to qualify, a legible copy of your official or unofficial college transcript(s) or a foreign credential evaluation report must be submitted with your application. Unofficial copies are acceptable, but they must show the name of the school, your name, all coursework and degree(s) conferred. Transcripts from colleges or universities outside of the United States must have been assessed for U.S. equivalency by a NACES educational credential evaluation service. The credential evaluation report must be official. Failure to provide a transcript or official foreign credential evaluation report may result in your application being rejected and you will not be able to continue in the selection process for this position. Have you included your transcript(s) or official credential evaluation report as an attachment to your application? If not, you may go back and do so now.

+ I am using education to meet part or all of the minimum qualifications for the position and have attached my transcript(s)

+ No, I have not attached transcripts to my application because I am using experience to meet the minimum qualifications.

+ I have requested my transcripts from my college/university and will email them to [email protected] within 5 business days of the close date of the job announcement.

04

Have you been subject to disciplinary action in the last three years of your work experience? If so, please provide details of that disciplinary action. If not, please state "N/A".

05

Former State employees who were disciplinarily terminated or resigned in lieu of termination must disclose the information on the application. In the space below, please provide an explanation as to why the prior termination or resignation should NOT disqualify your application from the current position. If this does not apply to you, please put "N/A".

06

If you are a current or previous State of Colorado employee, please list your Employee Identification Number (EID), dates of employment, and classifications for all State of Colorado Departments or institutes of Higher Education for which you have worked. The 2024 Step Pay Program may increase the salary range for employees with time in the class series. Your EID begins with 997 and is nine digits long. Please do not enter your Social Security Number. If not, please state "N/A".

07

If you are a veteran, a copy of your DD214. Please submit this as an attachment to your online application. Did you attach a copy of your DD214 to your application? If not, you may go back and do so now.

+ Yes

+ No - I am a veteran, but I do not qualify for veterans' preference

+ N/A - I am not a veteran

08

CDOT-Voluntary Self-Identification of Disability We are a federal contractor or subcontractor required by law to provide equal employment opportunity to qualified people with disabilities. We are also required to measure our progress toward having at least 7% of our workforce be individuals with disabilities. To do this, we must ask applicants and employees if they have a disability or have ever had a disability. Because a person may become disabled at any time, we ask all of our employees to update their information at least every five years. Identifying yourself as an individual with a disability is voluntary, and we hope that you will choose to do so. Your answer will be maintained confidentially and not be seen by selecting officials or anyone else involved in making personnel decisions. Completing the form will not negatively impact you in any way, regardless of whether you have self-identified in the past. For more information about this form or the equal employment obligations of federal contractors under Section 503 of the Rehabilitation Act, visit the U.S. Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp. You are considered to have a disability if you have