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Funeral Home & Crematory Investigator: DORA/Division of Professions & Occupations

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Funeral Home & Crematory Investigator: DORA/Division of Professions & Occupations

Salary

$5,995.00 - $7,190.00 Monthly

Location

Denver Metro, CO

Job Type

Full Time

Job Number

SJA-9827-04/25

Department

Department of Regulatory Agencies

Division

Division of Professions and Occupations

Opening Date

04/29/2025

Closing Date

5/12/2025 11:59 PM Mountain

FLSA

Determined by Position

Type of Announcement

This position is open only to Colorado state residents.

Primary Physical Work Address

1560 Broadway Denver, CO 80202

FLSA Status

Exempt; position is not eligible for overtime compensation.

Department Contact Information

Addison Dittrich: [email protected].

Salary Note

Although the full salary range for this position is provided, appointments are typically made at or near the range minimum.

Hiring Pay Rate

The salary range posted for this position is $71,940 - $86,280 annually ($5,995.00 - $7,190.00 monthly); although a salary range is listed, hiring salary will be set commensurate with the successful candidate's qualifications and in compliance with the Equal Pay for Equal Work Act. New employees to the State will be paid biweekly. There are 26 biweekly pay periods in a year.

How To Apply

Please submit an online application for this position at https://www.governmentjobs.com/careers/colorado. Reach out to the Department Contact to apply using a paper application, including any supplemental questions. Failure to submit a complete and timely application may result in the rejection of your application. Applicants are responsible for ensuring that application materials are received by the appropriate Human Resources office before the closing date and time listed.

+ Description

+ Benefits

+ Questions

Department Information

Hybrid Workplace Arrangement:

Although this position will be designated under the department’s hybrid workplace program, it will still be required to report to the department office on a scheduled basis and at the discretion of the supervisor, based on business need.

The salary range posted for this position is Q1 $5,995 - Q3 $7,190 /monthly; although a salary range is listed, hiring salary will be set commensurate with the successful candidate's qualifications and in compliance with the Equal Pay for Equal Work Act.

This announcement may be used to fill multiple vacancies.

The Department of Regulatory Agencies (DORA) is dedicated to preserving the integrity of the marketplace and is committed to promoting a fair and competitive business environment in Colorado.

Consumer protection is our mission.

DORA values and promotes diversity, supporting a workplace that is inclusive of people from different backgrounds and experiences; creating an environment that is reflective of our communities; promoting positive relationships; and putting forth unique perspectives to fulfill our mission.

+ Employer-sponsored RTD EcoPass, with offices located at Civic Center Plaza, above the RTD Civic Center station and just a few blocks from RTD light rail.

+ Extensive work-life programs such as flexible schedules, training and professional development opportunities on a wide variety of subjects, and more!

+ Employee wellness programs, including the Colorado State Employee Assistance Program (CSEAP), which provides free, confidential counseling services.

+ Bike-to-work programs, including access to storage lockers and bike racks.

+ Flexible retirement benefits, including a choice of the PERA Defined Benefit Plan or the PERA Defined Contribution Plan, plus optional 401K and 457 plans.

+ Medical and Dental Health Insurance for employees and optional coverage for their dependents.

+ Life Insurance for employees, and optional coverage for their dependents.

+ Paid Time Off, including 11 paid holidays.

+ Short- and long-term disability coverage.

+ Tuition assistance program.

Check out our excellentbenefits (https://dhr.colorado.gov/state-employees/state-of-colorado-employee-benefits) package!

Description of Job

The Division of Professions and Occupations (DPO) provides consumer protection through its regulation of 500,000 licensees within more than 50 professions, occupations, and entities in the state of Colorado.

The Office of Investigations work unit exists to ensure consumer protection by conducting investigations/inspections to support the Division’s 50 different professions. The Office supports the Division by conducting inspections and investigations of criminal, civil, and administrative actions and the enforcement of agency actions including cease and desist orders. The work unit achieves its purpose through accomplishing the strategic measures of the Division, including improving customer service and reducing fees, protecting consumers and leading people, as well as regulating of all those providing such services, ensuring that those providing the services comply with minimal statutory standards, and coordinating the investigation/inspections process to enforce the requirements of the Colorado Revised Statutes.

Position: SJA 9827

This position implements the objectives of the work unit and answers regulatory inquiries, advises and counsels the public, the funeral and mortuary science services profession and other governmental agencies, including law enforcement. This position independently conducts inspections upon Funeral and Mortuary Science Services registrants, writes reports detailing inspection findings, and conducts investigations based upon consumer and/or Program initiated complaints.

Duties include, but are not limited to:

+ Analyzing facts and evidence obtained through investigation such as client records, medical and business records, employment records, depositions, court records, witness interviews and physical evidence to determine the pertinent information to be included in the written report and/or presentation to the Program;

+ Determining appropriate outreach and education strategies to educate external stakeholders, including law enforcement, regarding the investigative and enforcement role of the agency;

+ Investigating “sensitive” circumstances such as those involving sexual abuse, psychiatric problems, or drug or alcohol abuse;

+ Evaluating questions presented during required testimony in a fast-paced deposition or court proceeding, determining whether confidentiality laws prohibit the disclosure of the requested information and therefore prohibit a response to the question;

+ Educating and communicating with the general public and regulated professions regarding the investigative and enforcement role of the agency;

+ Assisting in the prosecution of administrative, civil, and criminal violations of state and federal law by the Attorney General’s Office and other law enforcement agencies.

Minimum Qualifications, Substitutions, Conditions of Employment & Appeal Rights

MINIMUM QUALIFICATIONS (MQs):

There are two ways to qualify for this position: 1) Experience OR 2) A Combination of Education and Experience.

Option 1: Experience

+ Six (6) years of full-time relevant professional* investigative work experience which must include all of the following:

+ Conducting investigations, including working with violations of administrative, civil, and/or criminal based statutes;

+ Gathering, interpreting, and/or analyzing evidence, data, and relevant facts in complex cases, and applying applicable laws;

+ Presenting clear and concise oral and written reports of investigation;

+ Experience gathering information by utilizing investigative interviewing techniques.

Option 2: A Combination of Education AND Experience

+ Associate’s Degree and Experience: Graduation from an accredited college or university with an associate’s degree in business, criminal justice, communication, forensic science, sociology, or a field of study related to the work assignment; AND

+ Four (4) years of full-time relevant professional* investigative work experience which must include all of the following:

+ Conducting investigations, including working with violations of administrative, civil, and/or criminal based statutes;

+ Gathering, interpreting, and/or analyzing evidence, data, and relevant facts in complex cases, and applying applicable laws;

+ Presenting clear and concise oral and written reports of investigation;

+ Experience gathering information by utilizing investigative interviewing techniques.

OR

+ Bachelor’s Degree and Experience: Graduation from an accredited college or university with a bachelor's degree in business, criminal justice, communication, forensic science, sociology, or a field of study related to the work assignment; AND

+ Two (2) years of full-time relevant professional* investigative work experience which must include all of the following:

+ Conducting investigations, including working with violations of administrative, civil, and/or criminal based statutes;

+ Gathering, interpreting, and/or analyzing evidence, data, and relevant facts in complex cases, and applying applicable laws;

+ Presenting clear and concise oral and written reports of investigation;

+ Experience gathering information by utilizing investigative interviewing techniques.

Document this experience in your applicationIN DETAIL, as your experience will not be inferred or assumed. Part-time experience will be prorated.

SUBSTITUTIONS:

+ Partial credit toward the degree requirement will be given for completed college/university coursework that did not result in a degree. A master's or doctorate degree from an accredited college or university in a field of study related to the work assignment will substitute for the bachelor's degree requirement.

*Professional work involves exercising discretion, analytical skill, judgment and personal accountability and responsibility for creating, developing, integrating, applying, and sharing an organized body of knowledge that characteristically is: uniquely acquired through an intense education or training regimen at a recognized college or university; equivalent to the curriculum requirements for a bachelor's or higher degree with major study in or pertinent to the specialized field; and continuously studied to explore, extend, and use additional discoveries, interpretations, and application and to improve data, materials, equipment, applications and methods.

Necessary Special Requirements:

+ Applicant must inspect funeral homes and crematories throughout the state of Colorado. This requires overnight travel throughout the year, which at times can be as long as, or more than, a week.

+ Travel averages up to three (3) weeks per month.

Preferred Qualifications:

+ Previous experience working in or with a Funeral Home, Crematory, and/or Coroner’s Office;

+ Experience conducting quality control inspections to ensure compliance with standards/requirements, including applying, interpreting, and explaining standards/requirements;

+ Knowledge of and experience with effectively applying investigative principles and techniques;

+ Knowledge of and experience with interpreting and writing technical, investigative reports;

+ Demonstrated experience working in a busy, fast-paced regulatory environment and/or state government position;

+ Demonstrated experience testifying in court providing data and information gathered during the investigative process;

+ Demonstrated experience working with multi-disciplinary teams (e.g. civil attorneys; criminal prosecutors; local, state, and federal law enforcement/regulatory agencies);

+ Bilingual (Spanish preferred).

Required Competencies:The following knowledge, skills, abilities, and personal characteristics are required competencies and may be considered during the selection process (including examination and/or interview):

+ Demonstrated written communication skills, including the ability to convey information to various stakeholders in a clear, accurate, and concise written manner;

+ Demonstrated verbal communication skills, including the ability to effectively convey information to audiences in a concise manner;

+ Demonstrated attention to detail;

+ Demonstrated critical thinking and analytical skills, including having the ability to evaluate information in order to apply knowledge and to decide on the most appropriate course of action;

+ Demonstrated prioritization skills, including planning, organizing tasks, and managing work assignments;

+ Demonstrated time management skills, including the ability to multi-task to effectively manage competing and constantly changing priorities in order to meet tight deadlines;

+ Demonstrated ability to understand and abide by workplace principles, practices and behaviors as internally identified and defined by the division and department;

+ Demonstrated ability to read, understand, interpret, apply, and explain laws, rules, policies, and procedures;

+ Sound judgment and the confidence to make decisions on a routine basis;

+ Ability to travel independently, including work in-office, as required by business need and scheduled by the supervisor;

+ Integrity and high ethical standards;

+ Accountability, reliability, including attendance;

+ Ability to maintain confidential, controversial, or sensitive information;

+ Self-starter, including the ability to work independently, learn new processes, utilize own knowledge and that of supervisor, and complete work with minimal supervision;

+ Demonstrated professional demeanor;

+ Knowledge and understanding in the use of PC software applications including Microsoft Office (Access, Word, Excel, etc.), and Google Suite (Doc’s, Sheets, Slides, etc.).

Conditions of Employment:Candidates who fail to meet the conditions of employment will be removed from consideration.

+ The successful passing of a reference check and/or, if required, a background check.

+ A reference check may include but is not limited to: contacting previous and current supervisors to verify employment and discuss performance, a review of the personnel file, a review of the performance record, a review of job-related public information,etc.

+ The type of background check depends on the job duties of the position, and can include a review of any criminal record, credit report, and/or driving record.

+ Ability to travel independently, including work in-office, as required by business need and scheduled by the supervisor.

+ Must possess and maintain a valid State of Colorado driver's license. This position requires the ability to travel up to 75% of the time, including staying over weekends when required; and the ability to transport equipment, including, but not limited to, laptop computers, printers, manuals and supplies.

Supplemental Information

PLEASE READ - Required Application Materials

Interested individuals must submit the following online:

1. A completed State of Colorado Application(log-in to your current NeoGov account or create a NeoGov account to complete the online application). Note: Incomplete applications, including incomplete work history sections or "see résumé," "see attachment," or "see addendum" statements, will not be accepted in lieu of a completed application form.

2. A current email addresson your application, as all communication pertaining to this position will be conducted via email. Please set up your email to accept messages from [email protected] and '@state.co.us' addresses, and check your email often. Note: The department cannot guarantee the successful delivery of email, including incorrect filtering into junk mail folders.

3. A detailed cover letter, explaining how you meet the required competencies and how your accomplishments, qualifications, skills, areas of expertise, personal characteristics, etc. make you a good fit for this position; you may also attach additional documents that demonstrate this.

Comparative Analysis Process: Structured Application Review

Part of, if not the entire, comparative analysis process for this position will involve a review of the information you submit in your application materials; Therefore, it is paramount that in the experience portion of your application and cover letter, you describe the extent to which you possess the education, experience, and competencies outlined in the job announcement as well as the required and/or preferred qualifications/competencies. You are also encouraged to attach additional documents to that effect. Failure to include adequate information or follow instructions may affect your score and prevent you from competing in subsequent measures used to arrive at a top group of applicants.

Veterans' Preference: Candidates who wish to assert Veterans' Preference should attach a copy of their DD-214 to their application. Failure to do so will result in being denied Veterans Preference.

PLEASE NOTE:Former State Personnel System employees who were disciplinarily terminated or resigned in lieu of termination must disclose this information on the application. Colorado Revised Statutes require that all state employees be hired and promoted through competitive examination of merit and fitness. Failure to include the required information, failure to follow instructions, and/or failure to submit materials by the application deadline may result in your application not being considered for the position and may affect your score or inclusion in the final pool of qualified candidates.

The State of Colorado strives to create a Colorado for All by building and maintaining workplaces that value and respect all Coloradans through a commitment to equal opportunity and hiring based on merit and fitness.

The State is resolute in non-discriminatory practices in everything we do, including hiring, employment, and advancement opportunities.

DORA is committed to the full inclusion of all qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable

accommodation requests related to employment, including completing the application process, interviewing, completing any pre-employment testing, participating in the

employee selection process, and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to

our ADAAA Coordinator, at [email protected] .

APPEAL RIGHTS:

If you receive notice that you have been eliminated from consideration for this position, you may file an appeal with the State Personnel Board or request a review by the State Personnel Director.

An appeal or review must be submitted on the official appeal form, signed by you or your representative. This form must be delivered to the State Personnel Board by email, US Mail, faxed or hand-delivered within ten (10) calendar days from your receipt of notice or acknowledgment of the department’s action.

For more information about the appeals process, the official appeal form, and how to deliver it to the State Personnel Board go to spb.colorado.gov or refer to 4 Colorado Code of Regulations (CCR) 801-1, State Personnel Board Rules and Personnel Director's Administrative Procedures , Chapter 8, Resolution of Appeals and Disputes , at spb.colorado.gov under Rules.

The State of Colorado offers permanent employees a variety of benefits including medical, dental, life and disability insurance, as well as a comprehensive leave program. Please click the following link for detailed information: www.colorado.gov/pacific/dhr/benefits

Please note that each agency's contact information is different; therefore, we encourage all applicants to view the full, official job announcement which includes contact information and class title. Select the job you wish to view, then click on the "Print" icon.

01

DORA Q1: Please provide your Social Security Number. NOTE: This information will be kept strictly confidential and is only accessible to Human Resources Personnel.

02

DORA Q2: Are you a current or previous State of Colorado employee? Enter "yes" or "no" in the space provided. If "yes", enter 1) the State agency name, 2) dates of employment, and 3) your official classification title.

03

DORA Q3: If you are a current or former State of Colorado classified employee, have you ever been disciplinary terminated, resigned in lieu of termination, or deemed to have resigned without notice (Board Rule 7-6, Automatic Resignation)? NOTE: Current and former State Personnel System employees who were disciplinary terminated, resigned in lieu of termination, or who were deemed to have resigned without notice (Board Rule 7-6, Automatic Resignation) must disclose this information on the application. Failure to disclose this information and/or falsification of application materials may result in being removed from consideration for this position.

+ N/A - I am not a current or former State of Colorado classified employee.

+ YES, I have been disciplinary terminated, resigned in lieu of termination, or deemed to have resigned without notice (Board Rule 7-6, Automatic Resignation).

+ NO, I have NEVER been disciplinary terminated, resigned in lieu of termination, or deemed to have resigned without notice (Board Rule 7-6, Automatic Resignation).

04

DORA Q4: Current or Former Classified Employees: Are you a transfer, non-disciplinary (voluntary) demotion, or reinstatement applicant?

+ Yes

+ No

+ N/A - I am not a current or former State of Colorado classified employee.

05

DORA Q5: VETERAN'S PREFERENCE NOTE: If you are not eligible for/seeking Veteran's Preference, please skip down to the bottom and select option "N/A". REQUIRED DOCUMENTATION: Candidates who wish to assert Veterans' Preference should attach a copy of their DD214 reflecting dates of service, type of discharge, and, if appropriate, a campaign badge or service medal. If information regarding a campaign badge or service medal is necessary to award preference points and is not reflected on the DD214, other documents reflecting the grade or medal must be provided. Other types of documentation may be required for ten point preference. *Note 1: For a complete list of service dates and campaigns used in awarding preference points visit: http://www.opm.gov/veterans/html/vgmedal2.htm **Note 2: Medal holders and Gulf War veterans who originally enlisted after September 7, 1980, or entered active duty on or after October 14, 1982, without having previously completed 24 months of continuous active duty; must have served continuously for 24 months or the full period called or ordered to active duty. ***Note 3: Effective October 1, 1980, military retirees at or above the rank of major or equivalent, are not entitled to preference unless they qualify as disabled veterans. Reservists who are retired from the Reserves but are not receiving retirement pay are not considered "retired military" for purposes of veterans' preference. REMINDER: Proof of eligibility must be provided before points are allowed. Please attach documentation to your application. If you have not done so, please go back and do so now. Veteran's Preference points WILL NOT be applied without the appropriate documentation. PLEASE CHECK ALL THAT APPLY:

+ N/A - I am not eligible for/seeking Veteran's Preference.

+ A) I was honorably separated (this means an honorable or general discharge) and I served on active duty (excluding active duty for training) in the Armed Forces: During any war declared by Congress

+ B) I was honorably separated (this means an honorable or general discharge) and I served on active duty (excluding active duty for training) in the Armed Forces: During the period April 28, 1952, through July 1, 1955;

+ C) I was honorably separated (this means an honorable or general discharge) and I served on active duty (excluding active duty for training) in the Armed Forces: For more than 180 consecutive days, any part of which occurred after January 31, 1955, and before October 15, 1976;

+ D) I was honorably separated (this means an honorable or general discharge) and I served on active duty (excluding active duty for training) in the Armed Forces: During the Gulf War period beginning August 2, 1990, and ending January 2, 1992;

+ E) I was honorably separated (this means an honorable or general discharge) and I served on active duty (excluding active duty for training) in the Armed Forces: For more than 180 consecutive days, any part of which occurred during the period beginning September 11, 2001, and ending on the date prescribed by Presidential proclamation or by law as the last day of Operation Iraqi Freedom; or,

+ F) I was honorably separated (this means an honorable or general discharge) and I served on active duty (excluding active duty for training) in the Armed Forces: In a campaign or expedition for which a campaign medal has been authorized*, such as El Salvador, Lebanon, Granada, Panama, Southwest Asia, Somalia, and Haiti.

+ G) I have served on active duty in the Armed Forces at any time and have a present service connected disability or are receiving compensation, disability retirement benefits, or pension from the military or the Department of Veterans Affairs; or

+ H) I am a Purple Heart recipient;

+ I) I am the spouse of a veteran unable to work because of a service-connected disability;

+ J) I am the unmarried widow/widower of certain deceased veterans; and

+ K) I am the mother of a veteran who died in service or who is permanently and totally disabled.

06

DORA Q6: Part of the required application materials includes a detailed cover letter, explaining how you meet the required competencies and how your accomplishments, qualifications, skills, areas of expertise, personal characteristics, etc. make you a good fit for this position; you may also attach additional documents that demonstrate this. Q: Have you included this cover letter as an attachment to your application? (If not, you may go back and do so now). Yes, I have attached the required cover letter explaining how I meet the required competencies and how my accomplishments, qualifications, skills, areas of expertise, personal characteristics, etc. make me a good fit for this position; I may also attach additional documents that demonstrate this. No, I have not attached the required cover letter to my application. Note: I understand that failure to include this information and follow instructions may prevent me from competing in subsequent measures used to arrive at a top group of applicants.

+ Yes

+ No

07

DORA Q7. Please explain IN DETAIL how you meet the following Minimum Qualifications: MINIMUM QUALIFICATIONS (MQs): There are two ways to qualify for this position: 1) Experience OR 2) A Combination of Education and Experience. Option 1: Experience I. Six (6) years of full-time relevant professional* investigative work experience which must include all of the following: -Conducting investigations, including working with violations of administrative, civil, and/or criminal based statutes; -Gathering, interpreting, and/or analyzing evidence, data, and relevant facts in complex cases, and applying applicable laws; -Presenting clear and concise oral and written reports of investigation; -Experience gathering information by utilizing investigative interviewing techniques.

08

DORA Q7 (continued). Please explain IN DETAIL how you meet the following Minimum Qualifications: MINIMUM QUALIFICATIONS (MQs): Option 2: A Combination of Education AND Experience I. Associate's Degree and Experience: Graduation from an accredited college or university with an associate's degree in business, criminal justice, communication, forensic science, sociology, or a field of study related to the work assignment; AND II. Four (4) years of full-time relevant professional* investigative work experience which must include all of the following: -Conducting investigations, including working with violations of administrative, civil, and/or criminal based statutes; -Gathering, interpreting, and/or analyzing evidence, data, and relevant facts in complex cases, and applying applicable laws; -Presenting clear and concise oral and written reports of investigation; -Experience gathering information by utilizing investigative interviewing techniques. OR I. Bachelor's Degree and Experience: Graduation from an accredited college or university with a bachelor's degree in business, criminal justice, communication, forensic science, sociology, or a field of study related to the work assignment; AND II. Two (2) years of full-time relevant professional* investigative work experience which must include all of the following: -Conducting investigations, including working with violations of administrative, civil, and/or criminal based statutes; -Gathering, interpreting, and/or analyzing evidence, data, and relevant facts in complex cases, and applying applicable laws; -Presenting clear and concise oral and written reports of investigation; -Experience gathering information by utilizing investigative interviewing techniques.

09

DORA Q9: Clearly describe and provide examples of how you meet the following preferred qualification: Previous experience working in or with a Funeral Home, Crematory, and/or Coroner's Office.

10

DORA Q10: Clearly describe and provide examples of how you meet the following preferred qualifications: Experience conducting quality control inspections to ensure compliance with standards/requirements, including applying, interpreting, and explaining standards/requirements.

11

DORA Q11: Clearly describe and provide examples of how you meet the following preferred qualifications: Knowledge of and experience with effectively applying investigative principles and techniques; and/or Knowledge of and experience with interpreting and writing technical, investigative reports.

12

DORA Q12: Clearly describe and provide examples of how you meet the following preferred qualifications: Demonstrated experience working in a busy, fast-paced regulatory environment and/or state government position; and/or Demonstrated experience working with multi-disciplinary teams (e.g. civil attorneys; criminal prosecutors; local, state, and federal