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852421 - GOVERNMENT OPERATIONS CONSULTANT III-SES - 40034300

Date: May 2, 2025

The State Personnel System is an E-Verify employer. For more information click on our E-Verify Website (http://www.dms.myflorida.com/workforce\_operations/human\_resource\_management/for\_job\_applicants/e\_verify) .

Requisition No: 852421

Agency: Commerce

Working Title: 852421 - GOVERNMENT OPERATIONS CONSULTANT III-SES - 40034300

Pay Plan: SES

Position Number: 40034300

Salary: $70,432.00 - $73,953.00

Posting Closing Date: 05/07/2025

Total Compensation Estimator Tool (https://compcalculator.myflorida.com/)

JOB TYPE: FULL TIME / Selected Exempt Service

POSITION LOCATION: Orlando, FL (relocation benefits are not available for this position)

Government Operations Consultant III - SES

OPEN COMPETITIVE

www.floridajobs.org/

Your Specific Responsibilities:

Under general direction of the Senior Management Analyst Supervisor – SES (Administrator) over the Data Services Section, the Government Operations Consultant III-SES (Program Performance Manager) manages the Program Performance Unit and serves as a customer liaison for business analytics and reporting across Workforce Services programs. This position administers complex technical Workforce Services program functions and is a highly responsible position requiring extensive knowledge of Workforce Services law and department procedures relating to Workforce Services programs. The person in this position will be responsible for providing instructions and taking necessary actions. The performance of these functions and their coordination is required for consistency and efficiency of operations.

•Supervisory employees” are those who spend the majority of their time communicating with, motivating, training, and evaluating employees, and planning and directing employees’ work, and who have the authority to hire, transfer, suspend, lay off, recall, promote, discharge, assign, reward, or discipline subordinate employees or effectively recommend such action, including all employees serving as supervisors, administrators, and directors.

This position is responsible for managing the flow of work through the Program Performance Unit by ensuring that projects and assignments are completed with the highest level of integrity, timeliness, accuracy and quality. Manages, supervises and coordinates unit activities relating to specialized work assignments and other related work as required including the preparation of reports, project analysis and correspondence. Prioritizes work and delegates responsibility of assignments to ensure accuracy, efficiency and completion of work by deadlines. Randomly reviews and evaluates unit work to determine if all work is in compliance with established standards.

Attends, conducts, organizes and participates in workshops, studies, conferences, staff meetings and reviews pertaining to the quantity of work performed in specialized program areas.

Supervises and assists subordinates with the resolution of more difficult or unusual programmatic and technical problems.

Motivates, trains, and evaluates associates.

Responsible for authorization of leave and attendance records. Prepares position descriptions, performance appraisals, and procedural changes due to changes in the work of the unit and department rules.

Identifies and analyzes problem areas and recommends any changes needed to improve and streamline existing procedures.

Required Knowledge, Skills, and Abilities:

+ Knowledge of the principles and practices of management and supervision.

+ Knowledge of Workforce Services laws, rules, policies, and procedures.

+ Knowledge of the methods of data collection and analysis.

+ Knowledge of Workforce Services law, rules, policies, and procedures.

+ Knowledge of basic public relations principles.

+ Ability to manage a Workforce Services program.

+ Ability to plan and organize work assignments and work cooperatively with others.

+ Ability to supervise people.

+ Ability to determine work priorities, assign work, and ensure proper completion of work assignments.

+ Ability to effectively communicate verbally and in writing.

+ Ability to establish and maintain effective working relationships with others.

+ Ability to understand and apply applicable rules, policies, and procedures relating to management of a Workforce Services program.

+ Ability to assess budgetary needs.

+ Ability to formulate policies and procedures.

+ Ability to collect and analyze data relating to the management of a Workforce Services program.

+ Ability to deal with the public in a courteous, tactful, and effective manner.

+ Ability to prepare reports relating to Workforce Services programs.

+ Ability to work independently.

+ Ability to solve problems and make decisions.

+ Ability to develop training materials and train others.

Qualifications:

As a condition of pre-employment eligibility, a Level 2 security background screening is required, which consists of fingerprinting and a check of local, state, and national law enforcement records.

Minimum:

+ Duties and responsibilities of this position must be performed at the official work site of the Department.

+ Ability to travel

Preferred :

+ 1+ year(s) management experience

+ Experience with database administration

+ Experience in project management

+ Experience in data analytics and data management

+ Experience in one or more of the following areas: Data management, Business Intelligence/Analytics, Microsoft Power Apps, and/or automation tools.

+ Knowledge of SQL, R and/or Python.

+ Knowledge of process improvement techniques

Pay:

$70,432.00 - $73,953.00 - Annually

Our Organization and Mission:

FloridaCommerce works across the state to support Florida’s economy, robust and talented workforce, and our local communities. We are dedicated to making a stronger and more resilient Florida, so our businesses, communities, and workforce are better prepared to withstand future economic slowdowns and natural disasters.

FloridaCommerce is an Equal Opportunity Employer/Program. Auxiliary aids and services are available upon request to individuals with disabilities. (TTY/TDD 1-800-955-8771 or the Florida Relay Service – 711.)

Let our mission become yours. To find out more about us, click on the link: http://www.floridajobs.org/

The Work You Will Do:

This position is responsible for managing the flow of work through the Program Performance Unit by ensuring that projects and assignments are completed with the highest level of integrity, timeliness, accuracy and quality. Manages, supervises and coordinates unit activities relating to specialized work assignments and other related work as required including the preparation of reports, project analysis and correspondence. Prioritizes work and delegates responsibility of assignments to ensure accuracy, efficiency and completion of work by deadlines. Randomly reviews and evaluates unit work to determine if all work is in compliance with established standards.

The Difference You Will Make:

The mission of the Bureau of Labor Market Statistics (LMS) is to produce, analyze, and deliver timely and reliable labor statistics to improve economic decision-making. The LMS Data Services Section is responsible for managing the economic data produced and acquired by LMS staff and creating useful data products that benefit Floridian’s and help drive policy. The Data Services Section also aids numerous other FloridaCommerce program areas with data analytics and business intelligence, helping to turn data into useful information.

FloridaCommerce is a fast-paced work environment in which critical thinking and prioritizing are a must.

How You Will Grow:

FloridaCommerce encourages its employees to constantly innovate and seek efficiencies. Trainings are made available throughout the year and on request with the Office of Training and Development within the Bureau of Human Resource Management. In accordance with our Vision and Mission, the employee:

+ Furthers Florida’s economic vision by providing support that enhances the economy and develops, safe, and healthy communities.

+ Meets customer/client expectations with an emphasis on responsiveness, quality, quantity, and timeliness of work.

+ Provides information clearly, accurately, and succinctly; and exhibits good listening skills.

+ Works collaboratively to optimize the effectiveness of FloridaCommerce’s available resources and tools.

+ Uses knowledge acquired through education, training, or experience to complete tasks.

These expectations are for all our employees, and you will be expected to model these as a leader. We believe in supporting and encouraging you as you take on important and often complex projects while offering you the opportunity to gain valuable experience.

Where You Will Work:

Orlando is a magical city that is known for its warm weather and hospitality. Nicknamed “The City Beautiful” there’s an incredible mix of fun things to do in Orlando that make it an ideal place to work, play and live. Orlando is also one of the fastest growing metropolitan areas in state with major job industries in hospitality, health care and technology. From major sporting events to its cultural arts and theater performances, Orlando has something for everyone.

Orlando is:

+ Home to major higher learning institutions such as: University of Central Florida (UCF), Valencia Community College (VCC), Rollins College, and Full Sail University

+ Approximately 90 minutes from many amazing beaches

+ Within a state having no state income tax for residents of Florida.

WORKING FOR THE STATE OF FLORIDA HAS BENEFITS!

* State Group Insurance coverage options+

(health, life, dental, vision, and other supplemental option)

* Retirement plan options, including employer contributions ( www.myfrs.com )

* Nine paid holidays and a Personal Holiday each year

* Annual and Sick Leave Benefits

* Student Loan Forgiveness Program (Eligibility required)

* Flexible Spending Accounts

* Tuition Fee Waivers (Accepted by major Florida colleges/universities)

* Ongoing comprehensive training provided

* Career Growth

* Highly skilled, professional environment

For a more complete list of benefits, visit www.mybenefits.myflorida.com .

* We care about the success of our employees.

* We are always improving our technology, our tools, our customer’s experiences, and ourselves.

* A rewarding experience for reliable, compassionate, and professional employees.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

Location:

ORLANDO, FL, US, 32809

Nearest Major Market:Orlando