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Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Houseperson for the Sonesta Airport Hotel in Grand Rapids, MI.

Job Purpose:

This Position provides cleaning services such as sweeping, mopping, dusting, vacuuming, washing walls, windows and mirrors, etc. in designated areas of the hotel. Ultimately, you will ensure a pleasant and comfortable experience for our guests during their stay with us

Responsibilities

+ Greets guests and responds to special requests.

+ Responds to guest concerns, complaints or suggestions appropriately, refers them to management in support of providing superior guest service.

+ May gather waste and/or contaminated materials for disposal. Assigned areas of the hotel may include guestrooms, hallways, lobby, stairwells and offices.

+ Maintains privacy and security by properly announcing entry and servicing guestrooms as appropriate.

+ Properly uses and maintains assigned equipment and supplies to departmental specifications, including vacuums, chemicals and cleaning aides.

+ Observes status and maintains common areas, including floor closets, stairwells, halls, lobby areas and elevators.

+ Properly maintains the daily log, including accounting for completed tasks, tracking issued keys and reviewing the communications log and file on a routine basis.

+ Properly handles lost and found items in accordance with department policies and security procedures.

+ Performs other duties as assigned by Management.

+ Keeps immediate supervisor promptly and fully informed of all problems or matters of significance.

Skills

+ Work experience as a Room Attendant or Houseman/Houseperson is required

+ Experience with industrial cleaning equipment and products

+ Good physical health and stamina

+ Flexibility to work in shifts

+ Ability to work with little or no supervision while meeting high-performance standards

+ Excellent organization skills

+ Ability to follow instructions

+ High school diploma is a plus

This is the perfect job for someone who likes to clean, has an impeccable eye for detail and thrives in a self-directed work situation. This position involves continuous movement, regularly bending, lifting, pushing, pulling, carrying, and moving up to 25-50 pounds. We look for flexibility with workdays and hours, including working weekends and holidays.

Amazing Benefits At A Glance:

+ Team Driven and Values Based Culture

+ Medical/Dental/Vision

+ Paid Vacation

+ Same-day pay available

+ Employee Assistance Program

+ Career Growth Opportunities/ Manager Training Program

+ Reduced Room Rates throughout the portfolio

+ Third Party Perks (Movie Tickets, Attractions, Other)

Benefits:

+ 401(k)

+ 401(k) matching

+ Dental insurance

+ Employee assistance program

+ Employee discount

+ Flexible schedule

+ Flexible spending account

+ Health insurance

+ Health savings account

+ Life insurance

+ Paid time off

+ Parental leave

+ Professional development assistance

+ Referral program

+ Retirement plan

+ Vision insurance