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PENNYMAC

Pennymac (NYSE: PFSI) is a specialty financial services firm with a comprehensive mortgage platform and integrated business focused on the production and servicing of U.S. mortgage loans and the management of investments related to the U.S. mortgage market.

At Pennymac, our people are the foundation of our success and at the heart of our dynamic work culture. Together, we work towards a unified goal of helping millions of Americans achieve aspirations of homeownership through the complete mortgage journey.

Job Overview

Pennymac is seeking a dynamic and experienced First Vice President of Engineering to lead our Digital Consumer Experience Engineering workstream. This critical role will oversee multiple teams of talented engineers responsible for delivering and enhancing our core customer-facing digital platforms. This includes two teams focused on our loan servicing platforms (mobile app and website) and one team responsible for our digital marketing sites and shared authentication services. The ideal candidate will have a proven track record of technical leadership, strategic vision, and the ability to drive innovation to create best-in-class digital experiences for our customers.

A Typical Day

Leadership and Strategy

+ Provide overall technical leadership and direction for the Digital Consumer Experience Engineering workstream.

+ Develop and execute a strategic roadmap aligned with business goals, ensuring that technology solutions enhance the online and mobile customer journey for servicing and acquisition.

+ Build and maintain strong relationships with product management, marketing, servicing operations, and other key stakeholders to understand their needs and priorities.

+ Drive architectural decisions and technology choices across the mobile, web, and backend platforms within the workstream.

Team Management and Development

+ Recruit, hire, and develop high-performing engineers across the three teams (Servicing Mobile App, Servicing Website, Marketing Sites & Authentication).

+ Foster a culture of collaboration, innovation, accountability, and continuous learning.

+ Mentor and coach team leads and individual engineers to reach their full potential.

+ Manage team capacity and allocation to align with strategic priorities and project deliverables.

Technology Oversight

+ Ensure the effective design, development, testing, deployment, and maintenance of the Pennymac mobile application (React Native for iOS/Android).

+ Oversee the development and evolution of the servicing website (React Native Web), promoting code sharing and efficiency with the mobile app via common component libraries.

+ Provide technical direction for the shared .NET/C# API layer serving the mobile app and website, including guiding the ongoing transition from AWS EC2 to AWS Lambda/serverless architecture.

+ Guide the development and maintenance of our digital marketing websites, utilizing Python/Django and Ruby on Rails frameworks.

+ Oversee the strategy, development, and security of the shared authentication service used across digital platforms.

+ Champion the use of AWS cloud services (EC2, Lambda, serverless, etc.) to build scalable, reliable, and cost-effective solutions.

Operational Excellence

+ Establish and maintain high standards for software development practices, code quality, testing strategies, and deployment processes (CI/CD).

+ Implement monitoring, alerting, and performance management processes to ensure system reliability, security, and optimal user experience.

+ Manage budgets and resources effectively for the workstream.

+ Drive continuous improvement initiatives within the engineering teams.

What You’ll Bring

+ Education: Bachelor's degree in Computer Science, Engineering, or a related field. Advanced degree preferred.

+ Experience: 10+ years of experience in software engineering, with at least 5 years in a leadership role managing multiple engineering teams, preferably focused on consumer-facing web and mobile applications.

+ Technical Skills:

+ Strong experience with modern frontend frameworks, specifically React Native and/or React Native Web.

+ Experience with mobile application development lifecycles (iOS/Android deployment, App Store/Play Store processes).

+ Proficiency with backend development, including experience with .NET/C#.

+ Familiarity with backend frameworks such as Python/Django or Ruby on Rails is highly desirable.

+ Strong knowledge of cloud platforms, specifically AWS (EC2, Lambda, API Gateway, serverless concepts, etc.).

+ Deep understanding of API design principles, microservices architecture, and system integration.

+ Experience with building and managing shared authentication/authorization systems.

+ Solid understanding of CI/CD pipelines, automated testing frameworks, and DevOps practices.

+ Leadership Skills:

+ Proven ability to lead, inspire, and motivate technical teams in a fast-paced environment.

+ Excellent communication, collaboration, and interpersonal skills.

+ Strategic thinker with strong problem-solving abilities and business acumen.

+ Results-oriented with a focus on delivering high-quality products and value to the organization.

Bonus Points:

+ Experience in the financial services or mortgage industry.

+ Direct experience leading transitions from monolithic or VM-based applications to serverless architectures (AWS Lambda).

+ Experience managing shared component libraries or design systems for cross-platform development (web/mobile).

+ Familiarity with Agile/Scrum development methodologies at scale.

+ Track record of driving innovation and adopting new technologies to improve customer experience and efficiency.

Join Us: If you're a visionary technology leader with a passion for building exceptional digital consumer experiences and a drive to lead high-performing engineering teams, we encourage you to apply!

Why You Should Join

As one of the top mortgage lenders in the country, Pennymac has helped over 4 million lifetime homeowners achieve and sustain their aspirations of home. Our vision is to be the most trusted partner for home. Together, 4,000 Pennymac team members across the country are guided by our core values: to be Accountable, Reliable and Ethical in all that we do. Pennymac is committed to conducting a business that makes positive contributions and promotes long-term sustainable growth and to fostering an equitable and inclusive environment, where all employees and customers feel valued, respected and supported.

Benefits That Bring It Home: Whether you're looking for flexible benefits for today, setting up short-term goals for tomorrow, or planning for long-term success and retirement, Pennymac's benefits have you covered. Some key benefits include:

+ Comprehensive Medical, Dental, and Vision

+ Paid Time Off Programs including vacation, holidays, illness, and parental leave

+ Wellness Programs, Employee Recognition Programs, and onsite gyms and cafe style dining (select locations)

+ Retirement benefits, life insurance, 401k match, and tuition reimbursement

+ Philanthropy Programs including matching gifts, volunteer grants, charitable grants and corporate sponsorships

To learn more about our benefits visit: https://pennymacnews.page.link/benefits

For residents with state required benefit information, additional information can be found at: https://www.pennymac.com/additional-benefits-information

Compensation: Individual salary may vary based on multiple factors including specific role, geographic location / market data, and skills and experience as defined below:

+ Lower in range - Building skills and experience in the role

+ Mid-range - Experience and skills align with proficiency in the role

+ Higher in range - Experience and skills add value above typical requirements of the role

Some roles may be eligible for performance-based compensation and/or stock-based incentives awarded to employees based on company and individual performance.

Salary

$140,000 - $175,000

Work Model

OFFICE