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Overview



Summary

This position focuses on patient access as the beginning of the revenue cycle for the BMG clinics including all aspects of registration with the goal of eliminating errors, implementing consistent processes and improving front desk productivity. This person will interact directly with clinic and CBO staff, the BMG management team, the Epic BOC team and other staff at various levels within the organization.

Responsibilities

+ Provides and coordinates registration support for the clinical staff and management team.

+ Provide guidance and development for Baptist One Care and Baptist Medical Group staff for best practices related to appointment scheduling, registration, and front desk workflows.

+ Maintains a technical aptitude to conduct Baptist One Care system testing analysis and provide recommendations for improvement in the areas of appointment scheduling, registration and front desk activities.

+ Provides Baptist One Care training for BMG registration and scheduling new hires.

+ Performs other duties as assigned.

Requirements, Preferences and Experience

Education

Preferred: Associates degree or equivalent in healthcare of business related field preferred, or equilvant combination of education and experience.

Experience

Preferred: Two (2) plus of physican practice experience. In depth understanding of governmental and commerical payers. Indepth knowledge of revenue cycle and practice management systems.

Minimum: One (1) plus of physican practice experience. In depth understanding of governmental and commerical payers. Indepth knowledge of revenue cycle and practice management systems.

Special Skills

Minimum: Ability to use word processing, spreadsheet, internet, order processing, practice managment, scheduling, patient regristration and charge entry. Ability to work collaboratively with providers and staff to create a team oriented environment. Proven track record in presentations and education of staff and providers.

Training

Preferred: Proficiency in EPIC practice management.

About Baptist Memorial Health Care

At Baptist, we owe our success to our colleagues, who have both technical expertise and a compassionate attitude. Every day they carry out Christ's three-fold ministry—healing, preaching and teaching. And, we reward their efforts with compensation and benefits packages that are highly competitive in the Mid-South health care community. For two consecutive years, Baptist has won a Best in Benefits award for offering the best benefit plans compared with their peer groups. Winners are chosen based on plan designs, premiums and the results of a Benefits Benchmarking Survey.

At Baptist, We Offer:

+ Competitive salaries

+ Paid vacation/time off

+ Continuing education opportunities

+ Generous retirement plan

+ Health insurance, including dental and vision

+ Sick leave

+ Service awards

+ Free parking

+ Short-term disability

+ Life insurance

+ Health care and dependent care spending accounts

+ Education assistance/continuing education

+ Employee referral program

Job Summary:

Position: 1998 - Specialist-Registration

Facility: BMG - Central Business Office

Department: MG CBO Registration

Category: Administrative Non Clinical Support

Type: Non Clinical

Work Type: Full Time

Work Schedule: Days

Located in the Memphis metro area

REQNUMBER: 27650