• Passenger Inquiry Clerk

    Transdev (North Las Vegas, NV)


    About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.

     

    Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev – the mobility company – empowers the freedom to move everyday thanks to safe, reliable, and innovative solutions that serve the common good. Find out more at www.TransdevNA.com or watch an overview video athttps://youtu.be/ilO5cv0G4mQ

    Transdev Las Vegas Paratransit is proud to offer Passenger Inquiry Clerk:

    CBA Position:

    Starting pay $21.00 with progression to $23.00 over 3 years.

    Benefits include:

    + Vacation: up to 10 days per year

    + PTO - 24 hours after 1 year of employment

    + Medical, dental & vision after 90 calendar days of employment, life insurance, 401k retirement benefits, and company holidays

     

    As a Passenger Inquiry Clerk, you will be the first point of contact for passengers, providing exceptional customer service and assistance.

    Your main responsibilities will include:

    + Assisting passengers with inquiries regarding schedules, routes, and fares.

    + Handling ticket sales and reservations.

    + Providing information on travel policies and procedures.

    + Addressing and resolving passenger complaints and issues.

    + Maintaining accurate records of transactions and passenger interactions.

    + Collaborating with other team members to ensure smooth operations.

    Qualifications:

    + High school diploma or equivalent.

    + Excellent communication and interpersonal skills.

    + Strong problem-solving abilities.

    + Ability to work in a fast-paced environment.

    + Proficiency in using computer systems and software.

    + Previous experience in customer service or a related field is preferred.

     

    The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

     

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions upon request.

     

    Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.

    Drug-free workplace

    If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; able to pass a drug screen.

     

    California applicants: Please Click Here for CA Employee Privacy Policy.

     

    Job Category: Customer Service

     

    Job Type: Full Time

     

    Req ID: 5150

     

    Pay Group: QQP

    Cost Center: 221

    The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

     

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.

     

    Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.

    Drug-free workplace

    If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check.

     

    California applicants: Please Click Here for CA Employee Privacy Policy.

    About Transdev

    Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.

     

    Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev – the mobility company – empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good. Find out more at http://www.TransdevNA.com or watch an overview video.