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HTC Global Services wants you. Come build new things with us and advance your career. At HTC Global you'll collaborate with experts. You'll join successful teams contributing to our clients' success. You'll work side by side with our clients and have long-term opportunities to advance your career with the latest emerging technologies.

At HTC Global Services our consultants have access to a comprehensive benefits package. Benefits can include Paid-Time-Off, Paid Holidays, 401K matching, Life and Accidental Death Insurance, Short & Long Term Disability Insurance, and a variety of other perks.

Description:

+ Leads the execution of strategy that ensures we deliver our program objectives in a consistent manner with full transparency -Establishes governance model/operating model to enhance efficiencies, transparency & predictability within the ecosystem of delivery -Champions communication between leadership and product teams

+ Facilitates program planning by gathering and presenting the program's scope, strategic themes, and OKRs to create a comprehensive quarterly plan through collaborative team effort

+ Accountable for strategic alignment of scope to the overarching Objectives and Key Results

+ Continuous coordination of interdependencies & analysis of issues/risks with high impact

+ Gather and facilitate the program steering committee to focus on high-level decision-making and ensuring alignment with overall organizational goals

+ Proactively defines and communicates common program procedures to foster team alignment, ensure adoption, and ultimately achieve unified reporting

+ Develops and implements a robust process for identifying, tracking, analyzing, communicating, and resolving program risks and issues, including regular reporting to stakeholders

+ Ensures effective communication and coordination across all projects within the program.

+ Manages stakeholder communication, providing regular updates to senior management and other key stakeholders regarding program operating status/health

+ Provides a system of operation and runs program level agile ceremonies

+ Develops program schedules and provides teams with a method for resource allocation for assigned programs.

+ Surface and review change control for the products and projects within the program to ensure transparency & communication of deviations from scope baseline

+ Monitors program progress and to ensure timely and effective communication regarding forecast, schedule, and risk assessment

+ Documents and maintains organizational objectives in Jira for organizational alignment

Skills Required:

+ Excellent communicator to stakeholders at different levels, across diverse regional skill-teams

+ Ability to articulate complex information succinctly and accurately. Strong presentation skills.

+ Able to traverse and translate both technical and business language

+ Experience in leading / managing and inspiring diverse teams Proven track record in problem solving, making delivery commitments, managing customer expectations, and delivering on commitments

+ Willing to be hands on with project management tool updates

+ Proven collaborator with a track record of identifying and implementing process improvements that increase efficiency

+ A highly collaborative individual who thrives in team settings

Experience Required:

+ 5+ years of Program Management experience

+ 5+ years of Software Delivery experience using Agile and/or Lean practices including defining and prioritizing product features and working with backlog management tools

+ 2+ years of experience managing user requirements and user stories, calculating stories, tracking the delivery process, and managing software projects using Rally or Jira, or similar Agile Tools

+ 2+ years of experience in supporting Cloud-based Software Products on the Google Cloud Platform (GCS, Big Query, Data Flow), AWS, or Azure

Education Required:

+ Bachelor’s degree in business management or related field, or equivalent experience

Our success as a company is built on practicing inclusion and embracing diversity. HTC Global Services is committed to providing a work environment free from discrimination and harassment, where all employees are treated with respect and dignity. Together we work to create and maintain an environment where everyone feels valued, included, and respected. At HTC Global Services, our differences are embraced and celebrated. HTC is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills, and experiences within our workforce. HTC is proud to be recognized as a National Minority Supplier.

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