• Print Services Lead (8am-4pm) M-F

    The Millennium Group (New York, NY)


    New York, NY, USA | Hourly | 22.00-25.50 per hour DOE | Full Time

     

    Now is a great time to join our growing company! The Millennium Group (TMG) is an award winning business process outsourcing firm focused on print, mail, document scanning, reception, and related office support services for Fortune 500 companies, professional service firms, and institutions of higher education. TMG is looking for highly motivated, enthusiastic team players interested in a career rather than just a job. With a team of over 1,500 nationwide associates, TMG is seeking an individual who can uniquely contribute to our 30+ years of success in the industry.

    Position Overview:

    We are seeking a detail-oriented, experienced Print Services Lead to oversee daily operations within our high-speed digital print and reprographics center. This role is responsible for supervising printing operations, ensuring high-quality production standards, and delivering exceptional service to our clients. The ideal candidate will have advanced technical knowledge, strong leadership skills, and a background in both conventional and digital print environments.

    Key Responsibilities:

    + Supervise all phases of digital network printing and reprographics operations.

    + Operate and maintain color and black-and-white digital print equipment and finishing machines.

    + Monitor production to ensure quality and timeliness, adjusting schedules and resources as needed.

    + Serve as a primary point of contact for client inquiries, ensuring satisfaction and contract compliance.

    + Maintain accurate daily logs and records according to company procedures.

    + Coordinate workflow and prioritize job orders effectively.

    + Utilize a range of software applications including Microsoft Office and Adobe Suite.

    + Contract and manage external vendors when necessary to meet production needs.

    + Uphold safety and quality standards in all areas of operation.

    + Provide feedback and recommendations on employee and client-related matters.

    + Train and supervise staff, serving as acting supervisor when a manager is not present.

    Qualifications:

    + Associate degree or equivalent combination of education and 2-4 years of related experience.

    + Minimum 3 years of experience in reprographics center operations.

    + Strong background in both conventional and digital printing, including estimating and production.

    + Advanced proficiency in digital print systems and color equipment.

    + Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), Adobe, and general office technologies.

    + Strong written and verbal communication skills.

    + Typing speed of at least 50 wpm.

    + Excellent customer service and organizational skills.

    + Ability to work in a fast-paced, deadline-driven environment.

    + Capable of standing for extended periods and lifting up to 50 pounds.

    + Must have good color vision and attention to detail.

     

    Why Join Us?You'll work with a dedicated team in a dynamic environment where quality and client satisfaction come first. We offer competitive compensation, opportunities for growth, and the chance to lead a critical part of our operations.