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Wolford

From iconic bodywear essentials in innovative fabrics to athleisure that is equal parts fashion and

function, Wolford is the modern woman's 24/7 wardrobe solution.

Established in 1950, Wolford is a leading Skinwear manufacturer and brand specializing in highquality

bodywear, legwear, lingerie and ready-to-wear. With a renowned history of creating

long-lasting exquisite fabrics and technical innovations, the brand also meets the highest

environmental and sustainability standards in the textile industry. The introduction of Wolford's

athleisure line, The W, as well as The W Lab, a division dedicated to exclusive capsule collections

with internationally acclaimed designers, Wolford harmoniously bridges aesthetics and values

with high performance pieces.

With more than 250 monobrand points of sale and over 3,000 trading partners, the brand is

present in more than 45 countries worldwide. In addition to its presence at luxury department

stores around the world (Harrods, Selfridges, Bergdorf Goodman, Saks, and more) along with

specialty retailers and e-tailers globally, Wolford addresses its customers’ on-the-go lifestyle via

travel retail businesses at airports and major railroad stations.

Wolford is synonymous with quality and innovation. This success is based on a round-knitting

technology specially developed and constantly refined by Wolford, as well as on sophisticated

workmanship and quality checks applied to each of our products. In combination with the finest

yarns, this creates the specific comfort and product quality underlying the Wolford brand and its

reputation.

A household name in the luxury legwear and bodywear industry, Wolford is committed to

building confidence in the way women dress and feel. Comfort and quality are of the utmost

importance and have been carried out over the last 70 years.

Sales Associate Job Description Job Summary

The Sales Associate is a keyholder role focused on driving sales through a polished professional selling presentation, demonstrating product knowledge, and developing client relationships.

Responsibilities include but are not limited to:

Sales

+ Engage with clients to build sales on the sales floor and achieve monthly sales targets.

+ Provide highest level of customer service by presenting products to customers, explaining benefits, features, quality, prices, and product care

+ Achieve assigned sales and KPI targets

+ Daily store business reporting and awareness.

+ Actively develop client book adhering to CRM guidelines and outreach.

Operations

+ Execute Visual Merchandise directives,; ensure that all products are perfectly displayed, efficiently organized, and accurately priced

+ Inventory control: Preparation of transfers, receiving merchandise, filling client orders, cycle counts

+ Participate in regular training & team meetings regarding product knowledge, customer service, promotions, and visual merchandising

+ Keyholding responsibilities: Maintain cash handling records, daily business reporting, opening and closing procedures, email communication

+ Ensure compliance with health and safety regulations as well as federal, state, and local laws and requirements

+ Comply with all Wolford standards including Employee Handbook, Employee Dress Code policies, Boutique Operations Manual and other corporate guidelines

+ Safeguard company property and enforce loss prevention standards

+ Black Out Dates: February 10th-14th. Black Friday through New Year’s Day annually. Seasonal locations black out periods may vary.

Benefits

+ Employee discount and bi-annual clothing allowance (subject to local tax requirements)

+ Monthly commission earning potential up to 3% of individual sales

+ 401K contribution after applicable company waiting period

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