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The Switchboard Operator has the primary responsibility of receiving calls coming into the Tennova Healthcare - Clarksville facility and transferring those calls to the appropriate areas. This position will be responsible for monitoring the alarms for Fire, Medical Codes, Oxygen levels, Maintenance systems, abductions and community emergencies. Operators will also serve as a base for paging systems for physicians and hospital employees as needed giving excellent customer service to patients, patient families, physicians, hospital staff members and co-workers.

BASIC KNOWLEDGE AND ABILITIES:

Education / License / Certification:

+ High School diploma or GED equivalent.

Experience / Skills:

+ Experience with multi-line telephone systems and paging systems (minimum 1 yr)

+ Demonstrated ability to communicate verbally to all patients, patient families, physicians, co-workers and all hospital departments and/or patient care floors.

+ Good organizational and customer service skills

+ Ability to function effectively under stress.

+ Computer skills (Microsoft office)

+ Attention to detail and concentration

+ Ability to work in fast-paced, ever-changing environment

Equal Employment Opportunity

This organization does not discriminate in any way to deprive any person of employment opportunities or otherwise adversely affect the status of any employee because of race, color, religion, sex, sexual orientation, genetic information, gender identity, national origin, age, disability, citizenship, veteran status, or military or uniformed services, in accordance with all applicable governmental laws and regulations. In addition, the facility complies with all applicable federal, state and local laws governing nondiscrimination in employment. This applies to all terms and conditions of employment including, but not limited to: hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. If you are an applicant with a mental or physical disability who needs a reasonable accommodation for any part of the application or hiring process, contact the director of Human Resources at the facility to which you are seeking employment; Simply go to http://www.chs.net/serving-communities/locations/ to obtain the main telephone number of the facility and ask for Human Resources.